38,656 questions
1 answer
Can't get scanning to work with Canon MF460 printer.
Have tried following steps in printer manual and online -- no luck. For a number of yrs. scanning worked just fine w/ our prior Canon printer via this Windows 10 (I know I have to update soon) Toshiba laptop. There was a small window that would pop up on…
Windows for home | Windows 10 | Devices and drivers
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 70%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
1 answer
Authenticator app don’t give me instagram two-step code
I setup the two-step Authenticator code with my instagram and the app erase my code generator and now I can’t access instagram since is not generating a code please help on how to recover my code to access instagram.
Microsoft Security | Microsoft Authenticator
9,583 questions
asked 2025-06-04T01:14:03.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 94%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Cota
0
Reputation points
commented 2025-07-27T02:22:57.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 4%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBG%3C/text%3E%3C/svg%3E)
Bhavika Gedam
0
Reputation points
0 answers
Someone else successfully login without going through authenticator app!!??
I used to have big concerns few years ago because I found there were people all over the world trying to sign in my Microsoft account. I did some research and there were suggestions to create an alias email address and use it to sign in, so that…
Microsoft Security | Microsoft Authenticator
9,583 questions
asked 2025-07-27T02:21:58.3866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 76%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Dong Hao Zuo
0
Reputation points
asked 2025-07-27T02:21:58.3866667+00:00
Dong Hao Zuo
0
Reputation points
0 answers
Surface 7 laptop disconnects frequently from wifi internet
I recently got a new surface 7 laptop, but facing issues with home wifi internet connectivity. The internet speed is slow and disconnects frequently. The laptop connects fine in my office wifi. My other electronic devices connect properly to the home…
Surface | Surface Laptop | Network
192 questions
asked 2025-07-27T02:21:00.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 16%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGP%3C/text%3E%3C/svg%3E)
GUNJAN PUROHIT
0
Reputation points
asked 2025-07-27T02:21:00.73+00:00
GUNJAN PUROHIT
0
Reputation points
1 answer
I just purchased Microsoft 365, how do I install?
I just purchased Microsoft 365, how do I install it?
Microsoft 365 and Office | Word | For home | MacOS
3,593 questions
asked 2025-07-27T01:41:21.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 62%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Christopher Nagle
0
Reputation points
answered 2025-07-27T02:16:34.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 32%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
Ben4724
1,435
Reputation points
Independent Advisor
1 answer
why does microsoft keep using an old email address?
I use an iMac with Microsoft 365. Last year Microsoft ruined Mail on my iMac desktop when Microsoft made changes with their updates. This year I still have issues with Microsoft 365 still using an old email address even though I have updated my…
Outlook | MacOS | New Outlook for Mac | For home
1,120 questions
asked 2025-07-26T19:35:46.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 74%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Darlene Miller
0
Reputation points
commented 2025-07-27T02:16:27.3766667+00:00
Darlene Miller
0
Reputation points
2 answers
I can not use my aol email account in Outlook Classic. The error is cannot connect to server
As of today I am unable to receive mail from my aol account in Outlook Classic. I am also unable to send mail from this account. I get the error message that Outlook cannot connect to aol server.
Outlook | Windows | Classic Outlook for Windows | For home
27,547 questions
asked 2025-07-26T19:34:43.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 32%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Margaret Cahill
0
Reputation points
answered 2025-07-27T02:13:44.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai Ho
1,500
Reputation points Microsoft External Staff
Moderator
8 answers
The Authenticator app is requesting a code from the app itself
I recently deleted the Microsoft Authenticator app by accident, and why I downloaded it again and tried to sign in it is asking for a code from the app itself. I use an institutional account from university and now I can’t activate or even log in to 365…
Microsoft Security | Microsoft Authenticator
9,583 questions
asked 2022-11-16T23:33:11.087+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 42%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFP%3C/text%3E%3C/svg%3E)
Fyp.Perez
356
Reputation points
edited a comment 2025-07-27T02:12:52.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 11%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
Pierre Briquet
0
Reputation points
0 answers
Authenticator app on my new phone: Cannot reactivate phone login
Hello, After installing the Microsoft Authenticator app on my new smartphone (Samsung Galaxy Flip 7), I'm having trouble completing the restore process. The last step is to "reactivate phone sign-in" so that the restore process can be…
Microsoft Security | Microsoft Authenticator
9,583 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 87%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 89%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZB%3C/text%3E%3C/svg%3E)
1 answer
72625_Hindi Phonetic (Input Method Editor)_Win10_word choices drop-down no more_only the 1st letter
OS: Win 10 Pro 22H2 19045.6093 Apps where I have seen the issue: - WhatsApp Windows App ver 2.2527.2.0 Google Chrome Version 138.0.7204.101 (Official Build) (64-bit) Microsoft Edge Version 138.0.3351.83 (Official build) (64-bit) Windows Notepad …
Windows for home | Windows 10 | Apps
38 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 98%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
0 answers
Unable to change the password for an existing user - insufficient permissions
Hi MS, We currently have an Entra External tenant because we require our users to sign up with their own email address. They currently just do email + password. The users are really not-very tech savvy. As such, we wish to have the ability in our web…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 7.000000000000001%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
0 answers
When a call is parked on XX, user A picks up the call and while on the call, user B enters XX and steals the call
When a call is parked on XX, user A picks up the call and while on the call, user B enters XX and steals the call. How can this be prevented?
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
asked 2025-07-27T02:08:07.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 27%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Donald McLaughlin
0
Reputation points
asked 2025-07-27T02:08:07.9266667+00:00
Donald McLaughlin
0
Reputation points
3 answers
TOTALYTD for prior Year in Power Pivot Excel
Hi, Need help calculating Prior Year TOTALYTD. I am able to calculate the current year TOTALYTD but for the prior year it's not coming as like the current year TOTALYTD it's giving prior year single month total. using this for current…
Microsoft 365 and Office | Development | Other
4,408 questions
Microsoft 365 and Office | Excel | For business | Windows
19,020 questions
asked 2022-11-20T11:56:39.047+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 41%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAY%3C/text%3E%3C/svg%3E)
Arafat, Yeasin
1
Reputation point
answered 2025-07-27T02:07:13.1266667+00:00
Ashish Mathur
99,490
Reputation points
Volunteer Moderator
0 answers
Why can't I see available Wi-Fi networks when I go to "Network and Internet" in my settings?
My new laptop was continuously crashing and despite trying all troubleshooting options presented by the community support team, I was unable to fix the issue. I had to take it to Best Buy so they could reinstall the operating system and do a factory…
Windows for home | Windows 11 | Internet and connectivity
4,415 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 10%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
3 answers
Help please!! I have a problem i tried everything!! 😭 So basically i am connected with my pc to my wifi and it says '" connected secured" but when i try to open any app that needs internet it doesn't work . YouTube doesn't work , google , discord help !!
Help please!! I have a problem i tried everything!! 😭 So basically i am connected with my pc to my wifi and it says '" connected secured" but when i try to open any app that needs internet it doesn't work . YouTube doesn't work , google ,…
Windows for home | Windows 11 | Internet and connectivity
4,415 questions
asked 2025-07-26T17:49:14.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 72%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIS%3C/text%3E%3C/svg%3E)
idk sterling
0
Reputation points
answered 2025-07-27T02:04:43.9466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 28.999999999999996%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENC%3C/text%3E%3C/svg%3E)
nobuko c
65,945
Reputation points
Independent Advisor
2 answers
Slow when printing to a Brother Laser from Win 11
HI all, I recently moved from a Win 10 machine to Win 11. I have a Brother laser printer (HL-3140CW) which is connected to my router wirelessly (but is within a metre from my router), the Win 11 machine is connected via Ethernet to the router.…
Windows for home | Windows 11 | Performance and system failures
26,705 questions
asked 2025-07-25T12:04:07.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 82%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Stephen Hargreaves
0
Reputation points
answered 2025-07-27T02:04:21.8533333+00:00
Mario Bressan
1,505
Reputation points
Independent Advisor
3 answers
One of the answers was accepted by the question author.
Number cells in changing ranges
Hi I need a formula to number the number of people in each state. The formula should give the result of the column order Thanks in advance
Microsoft 365 and Office | Excel | For business | Windows
19,020 questions
asked 2022-11-18T13:11:53.967+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 71%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
jm saf
166
Reputation points
answered 2025-07-27T02:01:10.65+00:00
Ashish Mathur
99,490
Reputation points
Volunteer Moderator
1 answer
Unable to connect to printer, please help me
Hello, after upgrading to the following version, I am unable to connect to the wireless printer and it keeps loading.Printing with Word will cause the house to freeze
Windows Insider program | Windows Insider preview | Devices and drivers
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 57.99999999999999%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
2 answers
Issues with Camera and NumLock on Lenovo IdeaPad 3 15ITL05
The camera does not appear in the settings and displays a blank screen when trying to use it. Additionally, the NumLock button emits a loud beeping sound when pressed, and only the divide, plus, multiply, and addition buttons function correctly. Any…
Windows for home | Other | Devices and drivers
5,050 questions
asked 2025-07-26T20:36:30.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 68%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Loyiso Nondabula
0
Reputation points
answered 2025-07-27T01:59:33.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan Bitencourt
4,060
Reputation points
Independent Advisor
1 answer
I am trying to understand this event log viewer issue that I've narrowed down.
So I currently a twitch streamer who has been trying to fix problem for the last week of whatever is making my connection unstable and intermittent and disconnecting. After talking with my ISP and doing various troubleshooting I was finally able to…
Windows for home | Windows 11 | Internet and connectivity
4,415 questions
asked 2025-07-26T19:37:29.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 9%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Rabbit Bunny
0
Reputation points
answered 2025-07-27T01:59:12.9733333+00:00
Kai Ho
1,500
Reputation points Microsoft External Staff
Moderator