425 questions
2 answers
How can I fix performance issues when running heavy games on Windows 10/11?
I’ve been noticing some lag and frame drops while running basketball simulation games on my Windows 10 laptop. I’ve already updated my GPU drivers and cleared temporary files, but the issue still persists. Are there specific Windows settings (like…
Windows for home | Windows 10 | Apps
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 72%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
4 answers
One of the answers was accepted by the question author.
Error: A newer version of OneDrive is installed. After deleting.
My OneDrive account has not been syncing, and trying to sign in has led to a never ending cycle of nothing. So I tried re-downloading the app. I have uninstalled it everywhere I've found it, and still I get the error "A newer version of OneDrive…
Windows for home | Windows 10 | Apps
425 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 73%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
1 answer
WEBex Enterprise
Trying to uninstall Webex, but I get an error - Error tracking ID:F447A3814E244B569678F272CDECFEBF_1794298535731
Windows for home | Windows 10 | Apps
425 questions
asked
2026-11-10T08:30:46.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 1%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
alexandra aldunate
0
Reputation points
answered
2026-11-10T09:09:24.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
127.3K
Reputation points
Independent Advisor
1 answer
i need a windows app that's verified to convert heic files
I cannot view heic files on my pc windows computer. I need an extension that I cannot find. Can you direct me to a link?
Windows for home | Windows 10 | Apps
425 questions
asked
2026-11-10T01:26:47.9466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 11%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
M M
0
Reputation points
answered
2026-11-10T02:09:21.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 84%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Alexandr S
107.1K
Reputation points
Independent Advisor
3 answers
One of the answers was accepted by the question author.
My old windows photo editor stopped working yesterday and how can I fix this app?
I have my favorite windows photo editor that I really love and yesterday it stopped working. And today it disappeared from my computer. This app was free on my windows 10 desktop computer around 2012. How can I retrieve this app?
Windows for home | Windows 10 | Apps
425 questions
asked
2026-05-08T19:53:30.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 67%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Mick Marino
20
Reputation points
commented
2026-11-07T22:47:08.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
24,175
Reputation points
Volunteer Moderator
2 answers
Multiple purchased films showing error message 0xc00d001a within XBOX/PC Film & TV App
Multiple purchased films showing error message 0xc00d001a - "Can't play the item is missing or we can't get to it. 0xc00d001a". I have tried the following solutions so far signing in & out of my account Reboots re-installing the…
Windows for home | Windows 10 | Apps
425 questions
asked
2026-11-01T15:26:01.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 95%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Chaz Morgan
0
Reputation points
commented
2026-11-03T19:51:10.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 59%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWB%3C/text%3E%3C/svg%3E)
Wayne Brown
0
Reputation points
1 answer
How to load new version of Kindle on Windows 10
How do I update Kindle on a Windows 10 platform? I can't find any way to do this and I don't have windows 11 because I don't want to mess up my computer trying to load that.
Windows for home | Windows 10 | Apps
425 questions
asked
2026-07-04T21:45:50.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 36%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
Rapaport, Herman
0
Reputation points
commented
2026-10-27T11:57:03.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 34%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Randy Raymond
0
Reputation points
1 answer
One of the answers was accepted by the question author.
How to Update Kindle app for Windows 10
Hello, I have Kindle app on my PC who has Windows 10 on it, i cannot upgrade Windows because my PC doesn't fit the requierement ( i have it since 2016). The probleme is because of that Kindle refuse to work, and i can't read my e-book, i know there is…
Windows for home | Windows 10 | Apps
425 questions
asked
2026-10-21T20:41:02.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 28.000000000000004%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Alexis Chams
20
Reputation points
accepted
2026-10-22T15:05:24.6666667+00:00
Alexis Chams
20
Reputation points
2 answers
Microsoft News app, no notifications, app does not appear in Notifications and Actions
Microsoft Windows 10 Professional (x64) Build 19045.7058 (22H2) I posted 2 weeks ago Microsoft news app broken It was "resolved" (started working again) sometime after I restored a backup image. but for all I know, that was a coincidence? I…
Windows for home | Windows 10 | Apps
425 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 75%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM2%3C/text%3E%3C/svg%3E)
2 answers
Apple Music won't download in my microsoft store
my apple music suddenly stopped working and when i tried to redownload it, it always says error, retry and "something went wrong, try again" I'm currently at windows 10
Windows for home | Windows 10 | Apps
425 questions
asked
2026-10-20T16:13:24.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 12%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Andrew Lingad
0
Reputation points
answered
2026-10-20T16:53:45.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
SD - IA
183.1K
Reputation points
Independent Advisor
1 answer
ALLOWANCE FROM TRYSTEDINSTALLER
ΘΕΛΩ ΝΑ ΔΙΑΓΡΑΨΩ ΠΑΡΑ ΠΟΛΛΑ ΠΡΑΓΜΑΤΑ ΑΠΟ ΤΟ LAPTOP ΑΛΛΑ ΔΕΝ ΜΠΟΡΩ ΝΑ ΔΙΑΓΡΑΨΩ ΕΠΕΙΔΗ ΠΡΕΠΕΙ ΝΑ ΠΑΡΩ ΕΓΓΚΡΙΣΕΙ ΑΠΟ ΤΟ TRYSTEDINSTALLER
Windows for home | Windows 10 | Apps
425 questions
asked
2026-10-19T17:06:25.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 77%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Εμυ Σωτηρη
0
Reputation points
edited an answer
2026-10-19T17:47:22.7833333+00:00
Jonathan Deives
83,670
Reputation points
Independent Advisor
1 answer
Microsoft Word and Excel show "Your organization's policies are preventing us from completing this action for you"
I am experiencing the following error in both Microsoft Word and Microsoft Excel: "Your organization's policies are preventing us from completing this action for you. For more info, please contact your help desk." The issue is not limited to…
Windows for home | Windows 10 | Apps
425 questions
asked
2026-10-17T04:48:23.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 8%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mohamed Salman
0
Reputation points
edited an answer
2026-10-17T05:14:52.7833333+00:00
Ramesh
183.6K
Reputation points
Volunteer Moderator
1 answer
how to download play store on windows 10 on my pc
1982/02/@home8202165156088@#$Ec Kriel1836/1824/1812
Windows for home | Windows 10 | Apps
425 questions
asked
2025-09-19T01:28:31.3566667+00:00
Elton Carlo Kriel
0
Reputation points
answered
2026-10-15T16:06:10.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 6%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAW%3C/text%3E%3C/svg%3E)
anthony wanjala
0
Reputation points
1 answer
Apps on Home-page
Apps were on left=hand side of Home=page? They are not there anymore??? I want to see them back on Homepage.
Windows for home | Windows 10 | Apps
425 questions
asked
2026-10-01T22:34:19.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 3%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPW%3C/text%3E%3C/svg%3E)
Peter Weber
0
Reputation points
answered
2026-10-02T00:18:39.6933333+00:00
Manoel Barros
23,460
Reputation points
Independent Advisor
2 answers
I have Widows10 Laptop,Excel 2016 and Word 2016 does not work
I have Widows10 Laptop. Excel 2016 and Word 2016 does not work . Its like all of a sudden the excel and word 2016 just disappeared. Can not find it anywhere in the computer this is very strange !!!! . No unusual problems with laptop recently.
Windows for home | Windows 10 | Apps
425 questions
asked
2026-09-24T22:37:48.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 12%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGJ%3C/text%3E%3C/svg%3E)
Gary Johnson
0
Reputation points
answered
2026-09-27T02:49:30.9433333+00:00
EmilyS_726
34,285
Reputation points
Volunteer Moderator
4 answers
PC App Store won't uninstall AND I'm getting pop-ups that block my screen!!! - SOLUTION FOUND!
Since I can't figure out how to RESPOND to the other questions, I'll put the ANSWER here! If you downloaded PC App Store and now are stuck with pop ups and/or are unable to simply 'uninstall' (the usual ways like through Control Panel); or if, like me,…
Windows for home | Windows 10 | Apps
425 questions
asked
2026-01-24T21:09:06.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 16%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Paulette S
10
Reputation points
recommended
2026-09-26T07:25:46.3433333+00:00
JuliaMarvin
24,175
Reputation points
Volunteer Moderator
1 answer
How to fix microsoft A2dp source giving code 10 ?
Hey everyone. I want to get audio using stereo instead of hands-free. The option does appear in the sound tab under Playback, but its grayed out and I can't enable it since trying to enable it does nothing and if I disable the hands-free option it still…
Windows for home | Windows 10 | Apps
425 questions
asked
2025-08-25T22:50:45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 28.999999999999996%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVB%3C/text%3E%3C/svg%3E)
Vilius B
0
Reputation points
commented
2026-09-25T23:56:03.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 64%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJE%3C/text%3E%3C/svg%3E)
J. Enrique Silva
0
Reputation points
3 answers
Windows 10 Media - Artist Download Update?
Why does not Windows Media 10 Library update my cd that I rip into my windows 10 library automatically update the artist information anymore as it did before? Is there a problem that need to be addressed then I am unaware of it. It is only the Artist…
Windows for home | Windows 10 | Apps
425 questions
asked
2026-09-19T20:21:53.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 89%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
David Vega
0
Reputation points
commented
2026-09-23T02:48:04.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
21,090
Reputation points Microsoft External Staff
Moderator
2 answers
Reliability monitor duplications?
My reliability monitor for the past few days, is showing a whole stack of programs that have been reconfigured. These all appear to be duplicate entries. Screen shots attached of some of them. Any clues?
Windows for home | Windows 10 | Apps
425 questions
asked
2025-10-02T03:16:02.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 90%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kenneth Starick
286
Reputation points
edited a comment
2026-09-14T19:24:18.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 84%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
Gilles
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Looking for Microsoft Visual C++ 2015-2022 Redistributable 14.50.35719.0 (x86)
Good morning. A software update app is telling me to update Visual C++2015-2022 Redistributable. Specifically, the version I need to download is: Microsoft Visual C++ 2015-2022 Redistributable 14.50.35719.0 (x86) Am having trouble finding this…
Windows for home | Windows 10 | Apps
425 questions
asked
2025-11-26T12:34:50.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 64%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
BywaterNYC
40
Reputation points
commented
2026-09-08T05:06:54.68+00:00
JuliaMarvin
24,175
Reputation points
Volunteer Moderator