177 questions with Windows for business | Windows Client for IT Pros | Directory services | User logon and profiles tags

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22 answers

KB5072033 break remote credential guard to Windows server 2025

We are experiencing a reproducible issue with Remote Credential Guard (RCG) when connecting from Windows 11 24H2 clients to a Windows Server 2025 RDP host. Remote Credential Guard works correctly before installing update KB5072033 on the client.…

Windows for business | Windows Client for IT Pros | Directory services | User logon and profiles
asked 2025-12-11T13:50:14.7433333+00:00
Pierre DESTRÉE 70 Reputation points
commented 2026-08-12T14:07:09.6866667+00:00
Kevin Cooke 5 Reputation points
2 answers

Making my business account the admin user

I can't make my business account for the company i work for the admin user. Every time i try to "add user" it says the microsoft account doesnt exist. My outlook is set up however so it does exist.

Windows for business | Windows Client for IT Pros | Directory services | User logon and profiles
asked 2026-08-05T13:00:28.77+00:00
Garrett McNair 0 Reputation points
commented 2026-08-05T14:41:04.0866667+00:00
kagiyama yutaka 4,915 Reputation points
1 answer

Offline Group Policy caching failing on remote clients (Fast Logon Optimization)

1. Environment: Windows 10/11 Enterprise clients, Hybrid/Domain-Joined laptops operating off-network (VPN split-tunnel/offline). 2. Issue: Laptops relying on Group Policy Caching to speed up off-network interactive logons are failing to retrieve cached…

Windows for business | Windows Client for IT Pros | Directory services | User logon and profiles
asked 2026-08-03T02:57:18.73+00:00
Vincent Keung Koh 20 Reputation points
answered 2026-08-03T03:38:28.5666667+00:00
Domic Vo 29,480 Reputation points Independent Advisor
2 answers

KB5077181: Unable to switch between logged-in users when using UPN

Background We are experiencing problems when end users try to switch between logged-in users on computers shared by multiple people. This issue started after KB5077181 was automatically installed. This document describes a lab configuration and test…

Windows for business | Windows Client for IT Pros | Directory services | User logon and profiles
asked 2026-04-13T08:44:48.51+00:00
Stian Kvia 15 Reputation points
commented 2026-07-22T19:00:41.7933333+00:00
Johnny David Jr 0 Reputation points
1 answer

ADMT Computer Migration fails on Windows 11 24H2 with error “NTLM authentication has been disabled” during domain change (Win10 or Win7 works)

Hello everyone,I am currently performing a cross-domain migration using ADMT (Active Directory Migration Tool) from domain A.com to B.com.The migration works correctly for Windows 7 and Windows 10 machines, but fails consistently on Windows…

Windows for business | Windows Client for IT Pros | Directory services | User logon and profiles
asked 2026-07-03T03:43:56.2666667+00:00
ray 0 Reputation points
commented 2026-07-09T06:50:24.4733333+00:00
Brian Huynh 3,735 Reputation points Microsoft External Staff Moderator
1 answer

unable to regain administrator access on computer-see details

In Dec 2025, microsoft tech support was assisting with the issue of not being able to sign in to my one drive. The tech support had to create a new user, but the new user does not have admin priveleges on this computer. This is my home computer, so I…

Windows for business | Windows Client for IT Pros | Directory services | User logon and profiles
asked 2026-07-08T19:54:10.93+00:00
Sharon Briggs 0 Reputation points
answered 2026-07-09T00:44:28.2233333+00:00
Steven Nguyen (WICLOUD CORPORATION) 415 Reputation points Microsoft External Staff Moderator
1 answer

User profile folder showing SharePoint/profile icon in C:\Users after domain login

After joining Windows devices to the on-premises Active Directory domain and signing in with domain user accounts, all newly created user profile folders under C:\Users display a SharePoint/profile-style icon instead of the standard Windows folder…

Windows for business | Windows Client for IT Pros | Directory services | User logon and profiles
asked 2026-07-01T16:24:28.5166667+00:00
Gaurav Padale 0 Reputation points
answered 2026-07-01T18:59:20.3066667+00:00
Domic Vo 29,480 Reputation points Independent Advisor
2 answers

How to Hide "Switch user" for specific AD account login via User GPO or User registry setting

I know that Switch user can be hide via Machine group policy or Machine registry setting. since we don't want to touch the machine policy. is it possible to be done for a specific 1 AD account only via user group policy or user registry setting?

Windows for business | Windows Client for IT Pros | Directory services | User logon and profiles
asked 2026-06-03T02:15:57.0333333+00:00
Nor Azrul Abd Malik 0 Reputation points
answered 2026-06-03T03:28:45.7033333+00:00
Tan Vu 2,655 Reputation points Independent Advisor
2 answers

rename user profile to old so it will create a new one in windows 11

Hello All it's been a long time since I've had to rename a user profile so when they login to windows it creates a new profile but the old one is still there just labeled something like usernameold I tried it on window 11 and it didn't seem to work is it…

Windows for business | Windows Client for IT Pros | Directory services | User logon and profiles
asked 2026-05-14T19:21:22.36+00:00
Lynn Pulte 0 Reputation points
commented 2026-05-14T21:07:03.1366667+00:00
Scott Nguyen 1,965 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Windows Hello for Business forcing PIN setup on every login

We're in a hybrid environment. A user resets their password, and now every time they lock and unlock their machine, Windows prompts them to Set up a PIN. They go through the steps, but it asks again the next day. How do I stop this loop or just disable…

Windows for business | Windows Client for IT Pros | Directory services | User logon and profiles
asked 2026-04-30T02:24:40.1233333+00:00
Redda Krongpilas 20 Reputation points
accepted 2026-04-30T14:58:37.7066667+00:00
Redda Krongpilas 20 Reputation points
3 answers

Forget 2FA Authentication

We’re currently using Entra ID accounts to sign in to our laptops. Management has asked us to enforce 2FA for Windows login, specifically when devices are used outside the office network. Ideally, we’d like to set up a policy that triggers multi-factor…

Windows for business | Windows Client for IT Pros | Directory services | User logon and profiles
asked 2026-04-07T11:25:01.01+00:00
Adin Mohhamed 20 Reputation points
answered 2026-04-10T14:25:25.7866667+00:00
VPHAN 42,485 Reputation points Independent Advisor
3 answers

Windows Hello pin - face or fingerprint option is currently unavailable

Subject: Need Help with Sign-In Options Problem Hi everyone, Hope you’re doing well! I’m having a problem on my company laptop where I can only sign in using my password—none of the other options work. This started after I reinstalled Windows and…

Windows for business | Windows Client for IT Pros | Directory services | User logon and profiles
asked 2026-03-24T21:50:48.05+00:00
Stavros Karnezis 0 Reputation points
commented 2026-03-31T16:19:01.73+00:00
Stavros Karnezis 0 Reputation points
2 answers

how to disable windows hello for business

Trying to remove windows hello from our login options

Windows for business | Windows Client for IT Pros | Directory services | User logon and profiles
asked 2026-03-30T21:22:31.1966667+00:00
Jeffrey D. Fishman 0 Reputation points
answered 2026-03-30T22:25:02.9933333+00:00
Domic Vo 29,480 Reputation points Independent Advisor
3 answers

I setup a business account for my PC and then renamed it with our custom domain and now I don't have admin rights on my PC

I setup a business account for my PC and then renamed it with our custom domain and now I don't have admin rights on my PC I setup an onmicrosoft.com account. Then added our domain to the onmicrosoft.com business account. Then I renamed the…

Windows for business | Windows Client for IT Pros | Directory services | User logon and profiles
asked 2026-03-09T15:33:42.1966667+00:00
Board of Trustees 0 Reputation points
edited the question 2026-03-19T19:40:29.8866667+00:00
Anonymous
1 answer

Windows Hello no permite configurar la huella digital

Se desactivaron las opciones de inicio de sesión de Windows Hello y ya no me permite agregar ni utilizar ninguna de ellas. Mi laptop es marca Acer, modelo Swift SFH14-72. ¿Cómo puedo solucionarlo? From Microsoft Security | Microsoft Authenticator

Windows for business | Windows Client for IT Pros | Directory services | User logon and profiles
asked 2026-03-03T02:55:01.37+00:00
Kimberly Ventura 0 Reputation points
edited an answer 2026-03-03T07:03:36.37+00:00
Henry Mai 8,225 Reputation points Independent Advisor
1 answer

Bitlocker Recovery Key

Please help me. Need Recovery Key for Bitlocker Recovery ID: 17FC40F7-DD3C-484A-AA1B-D1849C177F3E.

Windows for business | Windows Client for IT Pros | Directory services | User logon and profiles
asked 2025-03-11T22:27:26.3133333+00:00
Arnold Garcia 165 Reputation points
commented 2025-12-26T13:14:36.6766667+00:00
Alexander Etuge 0 Reputation points
1 answer One of the answers was accepted by the question author.

Restrict clients on a Domain to Windows 11 *24H2) and not allow anything older i.e. Windows 10

Is there any way either via Policy or other, to not allow Windows clients older than say Windows 11 24H2 to be used for user to logon to a Domain. i.e. Users need to connect to the domain from devices that are Windows 24H2 or higher ? Thus if a user had…

Windows for business | Windows Client for IT Pros | Directory services | User logon and profiles
asked 2025-11-10T11:27:40.96+00:00
Graham Duffy 105 Reputation points
commented 2025-11-10T12:44:21.51+00:00
Graham Duffy 105 Reputation points
2 answers

windows hello keeps quitting on 2 month old surface pro tablet

Have reinstalled Windows Hello about 5 times in 2 months. It works for a while then stops working. Microsoft support has resolved the issue only temporarily. Facial recognition is now non-responsive in settings.

Windows for business | Windows Client for IT Pros | Directory services | User logon and profiles
asked 2025-10-27T21:39:40.7866667+00:00
BARBARA CUNEO 0 Reputation points
answered 2025-10-28T15:03:43.1466667+00:00
Tracy Le 10,970 Reputation points Independent Advisor
2 answers

How to remove

Good Afternoon, Working on a solution for offboarded user devices that may check back into Intune. We'd like to prevent users once offboarded from logging back into their user profiles. Once users are disabled with cached credentials they can still log…

Windows for business | Windows Client for IT Pros | Directory services | User logon and profiles
asked 2025-10-27T16:55:30.5066667+00:00
Cameron Edwards 0 Reputation points
answered 2025-10-27T17:48:01.2233333+00:00
HLBui 11,095 Reputation points Independent Advisor
1 answer

Passwordless login to Windows 11 using FIDO2 USB key?

How can I log in to a Windows 11 laptop with the FIDO2 USB key? Do I configure it from the below, or does this only work for Application that requires authentication only ?

Windows for business | Windows Client for IT Pros | Directory services | User logon and profiles
asked 2025-10-02T05:18:39.94+00:00
EnterpriseArchitect 6,391 Reputation points
commented 2025-10-02T17:02:27.6466667+00:00
Chen Tran 12,765 Reputation points Independent Advisor