79 questions with Microsoft Teams | Microsoft Teams for education | Sign up and Sign in | Other tags

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5 answers One of the answers was accepted by the question author.

What am I missing? Admin access?

So, I just opened a student account so that I could use the features for learning, but I can't access any features because I am not an Admin. What am I missing? How can I create an Admin if I can't even get into the correct area to create an Admin if I'm…

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asked 2026-08-27T13:37:44.0533333+00:00
Asher Fox 20 Reputation points
edited an answer 2026-08-29T11:26:42.2866667+00:00
Jade Ng 15,310 Reputation points Microsoft External Staff Moderator
2 answers

I can't access my Teams institutional email

I changed devices and when I tried to log in to my account it asked me to verify the login with the Microsoft Authenticator app (app in which I never added my institutional email) and I can no longer log in in any way, since when I try to add the account…

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asked 2026-08-08T23:50:50.9233333+00:00
Rios Dani 0 Reputation points
edited an answer 2026-08-09T00:08:36.52+00:00
Hani-Ng 1,130 Reputation points Independent Advisor
2 answers

Microsoft Teams Cannot be opened on Macbook

Hi, I have been trying to solve this issue for months with no success, and I'm at the end of my rope. Microsoft Teams simply won't open on my computer. I've attached a screenshot of the message I get when I try to open the application. I'm using a…

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asked 2026-05-07T09:34:46.92+00:00
Prado Luiza 0 Reputation points
edited an answer 2026-05-11T07:29:08.31+00:00
Anonymous
2 answers One of the answers was accepted by the question author.

Cant Log in my msteams due to authenticator problem

Hi microsoft, i was doing well using msteams until may phone broke. Right now i can't fix it yet but i need to use my msteams ASAP for my studies. Now the problem is i can't open it in my other device because it's only accepting authentecation from my…

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asked 2026-03-01T11:21:52.67+00:00
Zechariah Tanaka 20 Reputation points
accepted 2026-03-04T03:37:41.0266667+00:00
Zechariah Tanaka 20 Reputation points
2 answers

How to fix my account email on Microsoft Teams

How to fix Correlation Id: [Moderator note: personal info removed] Timestamp: 2026-02-03T23:52:28.000Z DPTI: [Moderator note: personal info removed] Message: The credential is invalid. Unexpected sub status (6008). Tag: 657rx Code: 2148073494

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asked 2026-02-04T00:04:30.3133333+00:00
Nguyễn Hữu Thịnh 5 Reputation points
commented 2026-02-05T07:13:24.3966667+00:00
Vivian-HT 17,895 Reputation points Microsoft External Staff Moderator
2 answers

How to fix verification problem for my other account

So i accidentally deleted the verification code from my mobile app for my other account which is Moderator note: personal info removed  and now i cant login because it keeps asking for the verification code. I don't have the verification code. I really…

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asked 2026-01-30T05:13:23.1+00:00
Safia Zahara 0 Reputation points
edited an answer 2026-01-30T05:48:54.93+00:00
Darren-Ng 12,770 Reputation points Microsoft External Staff Moderator
2 answers

Cannot download Office apps despite having academic email

Cannot download Office apps despite having academic email I hope this message finds you well. I am a university student and I have an academic email address provided by my institution. However, I am currently unable to download or use Microsoft Word and…

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asked 2026-01-22T09:35:35.8633333+00:00
LIBYA_FARAJ_SALEH RAHEEL 0 Reputation points
commented 2026-01-23T14:29:31.51+00:00
Anonymous
2 answers

me he cambiado de movil y no me funciona la aplicación del autentucator en el movil nuevo

me he cambiado de movil y me he descargado el autentificador meti mi cuenta de teams de educacyl y no me deja ver el código quw te pide para iniciar sesion.

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asked 2026-01-15T18:32:38.95+00:00
ARTURO VÁZQUEZ PÉREZ 0 Reputation points
commented 2026-01-16T21:26:37.17+00:00
Ryan-N 15,555 Reputation points Microsoft External Staff Moderator
1 answer

Problems to log in my Teams account on a different device.

So I have a problem logging in my Teams account on a new device. I put my email (a constitutional email given to me by the university I'm studying at). But when I try to write my password, it says there was "an error". To mention my Teams…

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asked 2026-01-11T10:52:21.03+00:00
Savu, Ioana-Maria 0 Reputation points
commented 2026-01-13T14:19:45.8866667+00:00
Anonymous
2 answers

How to fix Authenticator App Verification code

good day! My girlfriend's webmail can't be used because of the MSAuthenticator App. When you try to log in in the authenticator app with her webmail, it'll send a code or verify using numbers using the authenticator app, how are we supposed to see the…

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asked 2025-12-17T09:41:44.5233333+00:00
Jhon Rhey B. Bautista 0 Reputation points
commented 2025-12-18T11:36:57.87+00:00
Anonymous
1 answer

how to reschedule a exam

How to reschedule a Microsoft AZ-104 exam. I tried to login in VUE but it wasnt working for me

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asked 2025-09-26T03:23:54.76+00:00
SonaliParkar-1732 5 Reputation points
commented 2025-09-29T02:31:28.29+00:00
Darren-Ng 12,770 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

I cannot log in to my university Microsoft Teams because code doesn’t come to authenticator app, so I cannot log in from my MacBook and my phone. Help me please

I cannot log in to my university Microsoft Teams because code doesn’t come to authenticator app, so I cannot log in from my MacBo ** PII Removed **

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asked 2025-09-23T14:30:10.81+00:00
Khabibullina Kamila 20 Reputation points
commented 2025-09-24T14:56:06.72+00:00
Alexis-NG 18,070 Reputation points Microsoft External Staff Moderator
3 answers

Archiving teams with SDS

Archiving teams with SDS at the end of academic year

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asked 2025-07-23T11:33:35.39+00:00
Anitha Regupathy 5 Reputation points
commented 2025-08-21T16:10:52.8333333+00:00
Manu Philip 20,661 Reputation points MVP Volunteer Moderator
3 answers

i have a code given by my teacher to join teams but the teams option isnt showcasing i have signed in done everything yet the teams option isnt available ??

I have signed in on the teams i want to join a team in my school i have the code as well but in order to join a teams option showcases at the bottom of the menu along with communities etc but mine isnt showing

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asked 2025-08-05T19:16:11.5966667+00:00
latisha rajput 0 Reputation points
answered 2025-08-08T19:56:04.6433333+00:00
Chris Duong 10,705 Reputation points Microsoft External Staff Moderator
4 answers

The Azure grant

Hello, This is my new account I created this recently because I struggled to access. I tried to get in without two-factor verification. My phone wasn't activated anymore. I tried to sign in to renewal due today but not. Please updated this. Look…

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asked 2024-07-19T18:45:24+00:00
Anonymous
1 answer

My phone broke which had my Authenticator app, it did not back up and now I cannot access it at all. I need to have MFA removed so I can set it up again on new phone. There is no one to contact

My phone broke which had my Authenticator app, it did not back up and now I cannot access it at all. I need to have MFA removed so I can set it up again on new phone. There is no one to contact

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asked 2024-11-13T19:15:35+00:00
Anonymous
1 answer

Can MS Teams Parent accounts be created by the school instead of invite

As a school based in germany we are very excited have access to the MS Teams Parent Preview. After a day or two of tinkering we are left with following questions...1. Is it possible to let us - the school - create parent accounts with teams access…

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asked 2024-04-11T17:34:17+00:00
Anonymous
1 answer

Switched from Outlook to G Suite

Hi We have shifted from Outlook to G Suite. Will this have any issue in the login credentials of Ms Teams ? Example, : In office 365 admin center , we had given indianschool.com as domain name. With the switching do we have to make any changes in the…

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asked 2024-10-10T14:41:04+00:00
Anonymous
3 answers

how not to have teams password saved in Windows 7 Professional

Hi, I would like to know how not to have teams password saved after inserting the credentials. The operation system installed on the PC is Windows 7 Professional. The problem is that is the school Personal Computer, used by more persons, and I wan't to…

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asked 2023-01-28T14:52:26+00:00
Anonymous
4 answers

Microsoft Teams - Remove "Microsoft Authenticator" from "Keep your account secure" at login

Every time a new user (student) registers to our Teams "server", they are prompted with a screen that might be confusing: The majority of the users assume that it's mandatory to use Microsoft Authenticator in order to gain access to Teams.…

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asked 2023-11-29T21:27:04+00:00
Anonymous