Additional sign-in or account-related issues within Microsoft Teams for Education
Dear @Sonali Parkar
Thank you for posting your question in the Microsoft Q&A forum.
There is any notification when you cannot log in in VUE?
Besides that, here are some information for your concern:
1. Official Microsoft Process
Sign in with the same account you used to register for the exam.
2. Locate Your Exam Appointment
- In your profile, go to Certifications → find your AZ-104 exam.
- Click Reschedule. This will redirect you to Pearson VUE.
3. Follow Pearson VUE Steps
- On Pearson VUE’s site, select a new date/time.
- You must reschedule at least 24 hours before the exam to avoid penalties. Some policies require 48 hours for certain programs
Reschedule and cancellation policies
If Pearson VUE Login Fails
- Clear browser cache or try a different browser.
- Use direct Pearson VUE page
- If still not working, contact Pearson VUE support or use their chat option for faster help. How to contact support
I hope information above helpful, if you have any other questions, please feel free to reach out
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