Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,503 questions
1 answer
I am not getting verification code to change password or recover my @hotmail.com email account
Hello MS, I have forgotten my hotmail email password and I cannot access it. I click on 'Forgot your password'. I provide the recovery email. it says please provide the code which you get on your recovery email. but I do not get any code from MS. Please…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked
2026-09-10T16:21:32.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 38%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
ajay b
0
Reputation points
answered
2026-09-10T16:21:55.42+00:00
AI answer
1 answer
fixing the crashing problem when opening
in all programs of Microsoft this message appears, and I don't know how I can solve it I searched about the problems, and I found that the programs need to be repaired (quick repair or online repair) but nothing works and try reinstalling it and…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,429 questions
asked
2026-09-10T13:55:47.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 30%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Ammar Ahmed Hatem
0
Reputation points
answered
2026-09-10T16:21:16.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 77%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lester Bernard Reyes
84,725
Reputation points
Independent Advisor
2 answers
Trying to set up a gmail account as an alias on my outlook account and want any emails sent to the gmail account to appear in my outlook account
Trying to set up a gmail account as an alias to my outlook account. I also want all emails sent to the gmail account to appear as well in my outlook account.
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,503 questions
asked
2026-09-10T15:33:38.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 21%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBH%3C/text%3E%3C/svg%3E)
Bruna Hamilton
0
Reputation points
answered
2026-09-10T16:20:45.63+00:00
EmilyS726
264.5K
Reputation points
Independent Advisor
4 answers
Outlook on old iPhone works, Outlook and brand new iPhone will not allow me to log in
Hi, I had an iphone 12 i now have an iphone 17 promax. Outlook still works on the old one but i cannot log into Outlook on my new phone. At every point of trying I am asked to go to Authenticator which gives me an 8 digit code when 6 digits are needed,…
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,041 questions
asked
2026-09-10T14:18:09.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 30%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETR%3C/text%3E%3C/svg%3E)
Tim Ring
0
Reputation points
answered
2026-09-10T16:20:00.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
86,980
Reputation points
Independent Advisor
1 answer
No sound on my You tube
My You tube does not have sound, why not? Is there a reason why you cannot answer an short question?
Windows for home | Other | Devices and drivers
6,800 questions
asked
2026-09-10T11:53:11.9866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 39%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jamie Fenlon
0
Reputation points
answered
2026-09-10T16:19:36.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 2%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lucus-V
12,535
Reputation points Microsoft External Staff
Moderator
0 answers
Auto fill notworking despite Enable fill handle and cell drag and drop being checked. Also copy/ paste (P) not working either
Auto fill notworking despite Enable fill handle and cell drag and drop being checked. Also copy/ paste (P) not working either. I am using Microsoft Professional Plus 2016. Could you please help
Windows for business | Windows 365 Business
2,750 questions
asked
2026-09-10T16:18:46.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 10%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Attila Penbeci
0
Reputation points
1 answer
How do I cancel subscriptions
I have two charges on my credit card, one for 129.99 and one for 69.99. I want to cancel these charges.
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,779 questions
asked
2026-09-10T15:41:09.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 9%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Mark Bachelder
0
Reputation points
answered
2026-09-10T16:18:01.62+00:00
DaveM121
928.6K
Reputation points
Independent Advisor
7 answers
My Microsoft Apps have stopped working on my Samsung Ultra S25
I have Samsung S25 ultra and this week my microsoft apps stopped working. I noticed it first on my outlook emails - they weren't updating and then they disappeared just a black page no messages. My Teams app didn't allow me to make a teams meeting on…
Outlook | Outlook for mobile | Outlook for Android | For business
Outlook | Outlook for mobile | Outlook for Android | For business
Using Outlook for Android in business environments for email and scheduling
4,009 questions
asked
2026-04-17T09:50:47.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 11%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Angela Dow
60
Reputation points
commented
2026-09-10T16:17:17.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 82%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Pranav Mehta
0
Reputation points
1 answer
"backed up" EFS files' User is on a dead computer, how can I access those files?
For years, I have been copying important files from Win10 off to a USB drive formatted in exFAT. Once in a while, I checked that I could open some of the copied files and it all seemed to work fine. The computer I used perished. I bought a new one and…
Windows for home | Windows 11 | Security and privacy
8,663 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 9%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
2 answers
Cannot Sign Into Power Bi Desktop With M365 Account
We have user who is unable to sign into Power Bi Desktop. The is experiencing issues signing in to Power BI with a Microsoft 365 account. The user can still access reports, data sources, and existing content, but Power BI is prompting for sign-in and…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
18,899 questions
asked
2026-08-25T20:37:16.76+00:00
Cleon Russell
110
Reputation points
edited a comment
2026-09-10T16:11:34.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 46%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EET%3C/text%3E%3C/svg%3E)
Emily T
565
Reputation points Microsoft External Staff
Moderator
0 answers
Sync error on Onedrive
This has been going on for over 6 weeks and I have not been able to find a solution that works. I deleted a few hundred old files and Onedrive sent an alert asking that I confirm the deletion. The problem was that there was no way to confirm and now I am…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,093 questions
asked
2026-09-10T16:09:18.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 59%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPL%3C/text%3E%3C/svg%3E)
Philip LoGiudice
20
Reputation points
3 answers
Microsoft Word won't open
Microsoft Word is not working for me. The program does not open or freezes on startup. I have already restarted my computer, but the problem persists. Please help solve this problem.
Microsoft 365 and Office | Word | For education | Windows
Microsoft 365 and Office | Word | For education | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,248 questions
asked
2026-08-16T21:15:47.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 54%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELA%3C/text%3E%3C/svg%3E)
Lewis Annabelle
0
Reputation points
commented
2026-09-10T16:09:29.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 38%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWK%3C/text%3E%3C/svg%3E)
wayne kennard
0
Reputation points
2 answers
I can't send or receive emails using my microsoft account
My microsoft account appears to have stopped working. Although I can sign in and view my account I am unable to send or receive emails. I've worked through the help advice such as checking storage and changing my password but these have not been…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,658 questions
asked
2026-09-10T09:50:35.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 5%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Mark
0
Reputation points
edited a comment
2026-09-10T16:08:09.51+00:00
GsN5034 - IA
76,465
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Server manager not working properly after installing WMIC
Windows server 2025 after installing WMIC the server manager not working and the message is " Online - Data retrieval failures occured" and the if I select from the menu "Manage" the option "Add Roles anf Features"…
Windows for business | Windows Server | Devices and deployment | Install Windows updates, features, or roles
asked
2026-09-10T06:40:34.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 52%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPE%3C/text%3E%3C/svg%3E)
Panagiotis Efrosinis
20
Reputation points
answered
2026-09-10T16:07:50.1733333+00:00
Panagiotis Efrosinis
20
Reputation points
2 answers
updates wont install
I have 2 updates that download but wont install at all just says retry I have tried numerous times.
Windows for home | Windows 11 | Windows update
15,466 questions
asked
2026-09-10T15:34:16.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Stuart Bell
0
Reputation points
answered
2026-09-10T16:07:44.8966667+00:00
David-M
125K
Reputation points
Independent Advisor
0 answers
WSUS console sync keeps failing what’s happening with IIS worker process recycling ?
WSUS synchronization keeps failing because WsusPool is overloaded by client update requests, causing the IIS worker process to hit its memory limit and recycle during the sync. When that happens, the WSUS console disconnects and every sync attempt fails…
Windows for business | Windows 365 Business
2,750 questions
asked
2026-09-10T16:07:42.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 14.000000000000002%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIV%3C/text%3E%3C/svg%3E)
Islada Vies
0
Reputation points
asked
2026-09-10T16:07:42.4733333+00:00
Islada Vies
0
Reputation points
1 answer
Why do it said Evaluation Copy will Expires on 8/11/2026 for
Why do it said on the computer the Evaluation Copy will Expires on 8/11/2026 for.
Windows for home | Windows 11 | Install and upgrade
9,234 questions
asked
2026-09-10T15:43:48.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 13%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Joseph Workman
0
Reputation points
answered
2026-09-10T16:07:02.45+00:00
CrazyKats
19,245
Reputation points
Volunteer Moderator
2 answers
Excel 2016 – Paste Function and Formatting Issue
I am using a licensed Microsoft Office 2016 installation on my system. While working in Excel, the Paste function suddenly stopped working. I checked the latest Windows updates and temporarily uninstalled the recently installed updates. After the…
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
20,940 questions
asked
2026-09-09T13:35:37.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 87%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
sagar mitkar
5
Reputation points
commented
2026-09-10T16:06:59.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 95%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
Roebe Ta
1,025
Reputation points
Independent Advisor
1 answer
How do I turn off the external domains anomalies channel notifications?
When the feature rolled out, we turned on the External Domains Anomalies report notifications to have the top 5 external domains with unusual communication patters alerted in our MS Teams channel. However, our Security & Compliance is not finding…
Microsoft Teams | Microsoft Teams for business | Settings | Configure notifications
Microsoft Teams | Microsoft Teams for business | Settings | Configure notifications
Adjusting alert preferences for messages, mentions, and activity within Microsoft Teams
322 questions
asked
2026-09-10T14:34:56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 80%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Crystal M. Lund
0
Reputation points
answered
2026-09-10T16:06:46.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 30%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ruby Nguyen
1,565
Reputation points
Independent Advisor
2 answers
Page turned blank
I was 5 hours into writing and drawing my notes on a page before it turned completely blank. The notes are gone, I can't draw or type or add anything new. Even the title that is normally on the top of the page is gone. Please I need this back. I have…
Microsoft 365 and Office | OneNote | For education | iOS
Microsoft 365 and Office | OneNote | For education | iOS
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
279 questions
asked
2026-09-09T04:59:06.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 62%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Megan Weidig
0
Reputation points
commented
2026-09-10T16:05:48.42+00:00
Roebe Ta
1,025
Reputation points
Independent Advisor