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Investigation Request: Azure Document Intelligence Processed Pages Discrepancy – September 2026

1. Issue Summary We have identified a significant discrepancy between the number of pages recorded by our application and the page count reported in the Azure Portal for Azure AI Document Intelligence during September 2026. Our application-side…

Azure Document Intelligence in Foundry Tools
asked 2026-10-20T03:24:43.39+00:00
Gu, Chuanyang | CNTD 0 Reputation points
commented 2026-11-04T08:50:27.9233333+00:00
Hemant Bharadwaj 370 Reputation points Microsoft Employee
0 answers

Assistance Required – Issues with Azure OpenAI Image Edit API (gpt-image-2)

Dear Microsoft Azure Support Team, We are currently integrating Azure AI models into our application and have encountered issues specifically with the Image Edit API. Details below: gpt-image-2 When invoking the images/edits endpoint, the request is…

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

5,141 questions
asked 2026-11-04T06:52:37.16+00:00
az51 0 Reputation points
commented 2026-11-04T08:49:59.03+00:00
Hemant Bharadwaj 370 Reputation points Microsoft Employee
0 answers

How to fix XBOX Remote play displaying a black screen every time it launches after initial setup

When I try to remote play my Xbox from another location, the app/browser connects and then shows a black screen, this will continue until I manually disconnect, The Xbox has its remote play features enabled, and the feature works the very first time I…

Windows for home | Windows 11 | Gaming
asked 2025-08-29T18:01:10.91+00:00
Sarah Duran 10 Reputation points
commented 2026-11-04T06:26:28.3366667+00:00
SUVA UPRETI 0 Reputation points
0 answers

Artifact Signing: Verified ID submission fails with HTTP 500 / callback_failure / 403 after successful Face Check

I am trying to complete organization identity validation for Azure Artifact Signing using an AU10TIX Verified ID and Microsoft Authenticator on an iPhone. Face Check succeeds, but submitting the credential fails repeatedly. The Authenticator logs…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,806 questions
asked 2026-11-03T16:11:12.2+00:00
Andi Rexha 0 Reputation points
commented 2026-11-04T05:49:35.26+00:00
Meha-MSFT 2,625 Reputation points Microsoft Employee Moderator
0 answers

Microsoft Sentinel auto-resolving to "Simple mode" rather than "KQL mode".

Regardless of the setting being enabled to "Select the mode you would like Log Analytics to be in default" - see attached image - sentinel has recently been automatically opening Log Analytics in simple mode. Whilst this obviously isn't a huge…

Microsoft Security | Microsoft Sentinel
asked 2026-11-04T05:29:44.0066667+00:00
Arthur Williams 0 Reputation points
0 answers

Hỗ Trợ Tài Khoản Mất Liên Kết Xác Thực

tài khoản 365 của tôi bị mất Liên Kết Xác Thực authen có các nào để khôi phục không?

Microsoft Security | Microsoft Authenticator
asked 2026-11-04T04:26:01.5266667+00:00
pcnghean279 0 Reputation points
0 answers

What Is The PUADlManager:Win32/Bandoo?

I only have the M.D.A. as my only line of defense,and weird as it may sound to you?,the dangerous downloaded jzip program went through with no issues whatsoever, and then sent the downloaded program to VirusTotal.com,after the scan was completed,it was…

Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
asked 2026-11-04T02:05:54.47+00:00
maroner pierre 80 Reputation points
0 answers

Transferring Microsoft Authenticator app to a new phone

My app is only working on my old phone and I can not figure out how to transfer it to make it work on my new phone. Cloud back up is on on my old phone but when i download the app on new phone, i can't see an option to "Begin Recovery". Note i…

Microsoft Security | Microsoft Authenticator
asked 2026-11-03T23:48:13.23+00:00
Stephanie Pasley-Tyler 0 Reputation points
edited the question 2026-11-04T00:05:03.0166667+00:00
Stephanie Pasley-Tyler 0 Reputation points
0 answers

I have a 16-digit microsoft store gift card and the microsoft websites only accept 25 digit codes

I have a 16 digit microsoft store physical gift card and cant find anywhere to redeem or use it on microsofts websites. I left a comment in the attached thread and the volunteer moderator said to contact the retailer. Microsoft is the retailer and I cant…

Windows for home | Previous Windows versions | Microsoft Store
asked 2026-11-03T21:46:20.4066667+00:00
Ben 0 Reputation points
edited the question 2026-11-03T21:49:24.57+00:00
Ben 0 Reputation points
0 answers

Azure App Service Easy Auth returns HTTP 500 after successful sign-in

I’m troubleshooting a Linux Azure App Service running Python 3.12 with built-in Authentication (Easy Auth) v2. The app is shown as running, but after successful Microsoft Entra sign-in and multifactor authentication, the platform-managed authentication…

Azure App Service
Azure App Service

Azure App Service is a service used to create and deploy scalable, mission-critical web apps.

10,151 questions
asked 2026-11-03T12:18:41.2166667+00:00
PWOS Administrator 0 Reputation points
commented 2026-11-03T21:44:54.52+00:00
PWOS Administrator 0 Reputation points
0 answers

Account Escalation Request process. How to contact Microsoft Account Safety Team?

Hi, My sons Microsoft account was hacked. He is a member of my Microsoft Family Safety group. I have submitted two Account Escalation Request forms. For both submissions, I received an email with a reference number (SIRxxxxxx) requesting additional…

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-10-03T21:01:05.1433333+00:00
Øystein Eriksen 15 Reputation points
commented 2026-11-03T20:01:32.1333333+00:00
Tony Uccello 0 Reputation points
0 answers

Azure OpenAI 715-123420 blocks updating an existing deployment; Basic support case closed

Hello Microsoft Q&A moderators, Could you help route an account-restriction review to the appropriate Azure OpenAI / Microsoft Foundry team? Updating an existing model deployment was rejected with HTTP 400 and code 715-123420: "Our system has…

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

5,141 questions
asked 2026-11-03T19:21:55.49+00:00
Kaue Pacheco 0 Reputation points
0 answers

We have an urgent billing issue where Pay now shows an error preventing us from paying our invoice

Our Microsoft Azure production SaaS subscription warns of suspension due to a failed card payment. The card has been updated but Pay Now shows an error “couldn't find billing details” we've logged a support case but are stuck and unable to settle our…

Azure Cloud Services
Azure Cloud Services

An Azure platform as a service offer that is used to deploy web and cloud applications.

1,095 questions
asked 2026-11-03T19:16:19.5766667+00:00
Marijke Varrall-Jones 0 Reputation points
0 answers

Can’t turn on secure boot give me a secure boot violation

Can’t turn on my secure boot give me a error I have tried YouTube help nothing is working pls help

Sysinternals
Sysinternals

Advanced system utilities to manage, troubleshoot, and diagnose Windows and Linux systems and applications.

1,426 questions
asked 2026-11-03T19:05:23.75+00:00
Tyreak Williams 0 Reputation points
0 answers

Unable to activate backup to Cloud

Unable to activate backup to Cloud on Microsoft Authenticator Samsung S22 Ultra Android 16 Version Microsoft Authenticator : 6.2609.6214 Compte : ******@outlook.com error : Something went wrong

Microsoft Security | Microsoft Authenticator
asked 2026-11-03T18:46:49.9633333+00:00
macumu cirimwami patient 0 Reputation points
0 answers

how to remove a personal account connected to MFA if my iPhone was stolen?

I am trying to login to pay a bill, that I set up 2 step verification (MFA app) however the original phone that I set it up with was stolen. every time I try to sign in, it generates a code for me to enter, but it gets sent to my old device so I…

Microsoft Security | Microsoft Authenticator
asked 2026-11-03T17:44:06+00:00
Oralia Eberhardt 0 Reputation points
0 answers

Can Non-User Affinity iOS devices be enrolled into Defender for iOS without reaching user device limit?

Hello, We have many non-user affinity, kiosk iOS devices in our Intune environment. They are enrolled properly and being managed today as supervised devices. We would now like to protect them using the Defender for iOS endpoint software, which has been…

Microsoft Security | Microsoft Defender | Other
asked 2026-11-03T16:16:09.74+00:00
Sean Rodeheaver 0 Reputation points
0 answers

can't reinstall microsoft defender on my iphone

I cannot get Microsoft Defender to work on my iphone. I keep going around in circles being asked to chose an account to log in. Something appears to be clashing

Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
asked 2026-11-03T16:16:01.17+00:00
Michael Stone 0 Reputation points
0 answers

VPN Gateway: Site-to-site BGP tunnel outage — Investigation and prevention

Problem description I am experiencing a prolonged outage of my site-to-site VPN connection between my Azure Virtual Network Gateway and Google Cloud Platform. The BGP-enabled tunnel has been down for over an hour starting around 2026-11-02 11:00 UTC. I…

Azure VPN Gateway
Azure VPN Gateway

An Azure service that enables the connection of on-premises networks to Azure through site-to-site virtual private networks.

2,208 questions
asked 2026-11-03T12:57:58.61+00:00
ChrisZ-9474 0 Reputation points
commented 2026-11-03T16:02:33.4733333+00:00
Hemant Bharadwaj 370 Reputation points Microsoft Employee
0 answers

Feature Request: Add "Upload File" Support for Azure Key Vault Secrets

Azure Key Vault supports multiline secrets and the official documentation recommends using a file when storing them. However, the Azure Portal only provides a manual text entry field when creating secrets. This creates an inconsistent user experience…

Azure Key Vault
Azure Key Vault

An Azure service that is used to manage and protect cryptographic keys and other secrets used by cloud apps and services.

1,594 questions
asked 2026-11-03T11:53:00.3633333+00:00
Duval, Benoit 0 Reputation points