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Duplicate proactive notifications from both old and new bot after changing botId in a published Teams app (multi-tenant →single-tenant migration)

Environment Notification-only personal bot (isNotificationOnly: true, personal scope). App published to the public Teams Store, distributed via staged rollout (rings R0 → R4/public). Migrating the bot's Microsoft App ID from a multi-tenant app…

Microsoft Teams | Development
Microsoft Teams | Development

Building, integrating, or customizing apps and workflows within Microsoft Teams using developer tools and APIs

4,990 questions
asked 2026-06-09T22:42:13.5533333+00:00
Yifan Shao 40 Reputation points Microsoft Employee
edited an answer 2026-06-10T01:13:37.6566667+00:00
Teddie-D 16,970 Reputation points Microsoft External Staff Moderator
1 answer

Cannot Acess Microsoft 365 Subscription I got on Apple

I am incredibly frustrated as I have spent HOURS trying to resolve this issue and have not been able to receive any type of support from Microsoft whatsoever concerning this issue. I have tried to chat/call and have been getting circled around long…

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-06-01T18:21:27.3466667+00:00
Essie 0 Reputation points
commented 2026-06-10T01:13:25.21+00:00
Essie 0 Reputation points
1 answer

My son deleted my email account. When I try to log in, it says there is no account under that login.

My son deleted my email account. When I try to log in, it says there is no account under that login. How do I restore my account?

Outlook | Web | Outlook.com | Email
asked 2026-06-10T01:11:58.45+00:00
Kimball Morejon 0 Reputation points
answered 2026-06-10T01:12:09.93+00:00

AI answer

2 answers

How to get my laptop keyboard to work?

My keyboard just quit working one day on my Hp. I can only use the pop-up screen. Any help would be greatly appreciated.

Windows for home | Windows 11 | Settings
asked 2026-06-10T00:35:27.3766667+00:00
Emma 0 Reputation points
answered 2026-06-10T01:11:47.4833333+00:00
EmilyS726 238.1K Reputation points Independent Advisor
2 answers

Redemption of physical Microsoft Store gift card

I am trying to redeem a Microsoft Store gift card but the code on the card is only 16 digits and the redeem website requires a 25 digit code. Please advise! Thank you.

Windows for home | Windows 11 | Microsoft Store
asked 2026-06-08T17:58:50.6033333+00:00
John Gentry 0 Reputation points
commented 2026-06-10T01:11:39.9033333+00:00
John Jefferson Doyon 72,545 Reputation points Independent Advisor
0 answers

Why does my Office 365 apps have an error every time i try to sign in? Inclding: Word, Powerpoint, Minecraft Education, ect.

My account does not work, it says 'error' every time I try to sign in. What do I have to do to get it fixed?

Microsoft 365 and Office | Subscription, account, billing | For education | Windows
asked 2026-06-10T01:11:38.2133333+00:00
TAN Reynold 0 Reputation points
2 answers

Contact Billing to cancel recurring subscription

I worked at a job 10 years back and had a Microsoft 365 account attached to my personal credit card. They have been billing my card every year since. I have not worked there in 10 years. I no longer have access to my old work email so I cant access…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-06-09T17:28:58.0133333+00:00
Jonathan Sempsrott 0 Reputation points
edited an answer 2026-06-10T01:11:08.2666667+00:00
Huy-K 12,290 Reputation points Microsoft External Staff Moderator
0 answers

Corpnet joined Windows VM: cannot access anymore with warning agent status is not ready

I have been using this VM for 2+ years with no issues. Yesterday all of a sudden my password was not accepted anymore. Then I couldn't connect anymore to the VM and now I am seeing "agent status is not ready". I tried to restart, reapply and…

Azure Virtual Machines
Azure Virtual Machines

An Azure service that is used to provision Windows and Linux virtual machines.

10,162 questions
asked 2026-06-10T01:10:15.5533333+00:00
Matteo Interlandi 25 Reputation points Microsoft Employee
2 answers One of the answers was accepted by the question author.

Outlook 365 Sweden 2026 Holidays into the calendar

Hello, I want to include the holidays listed in the Outlook 365 Sweden 2026 Holiday Calendar into my own calendar. How can I do this? Note: I do not want the holidays in a separate calendar, I want to include these in my calendar. Right now I can only…

Outlook | Web | Outlook.com | Calendar
asked 2026-06-04T11:11:18.86+00:00
Henrik Skovbjerg 25 Reputation points
edited a comment 2026-06-10T01:09:07.8566667+00:00
Alice-N 10,280 Reputation points Microsoft External Staff Moderator
2 answers

[Urgent] Inquiry About Secure Boot Support and Update Procedure

Dear Microsoft Support Team, Due to our company’s internal security requirements, we would like to update the Secure Boot certificate on the computer currently being used for our equipment. The PC specifications are as follows: [Brand: HP, Model Name: …

Windows for business | Windows Client for IT Pros | Devices and deployment | Install Windows updates, features, or roles
asked 2026-06-09T11:23:29.17+00:00
염규정 (David Yeom) 0 Reputation points
answered 2026-06-10T01:06:35.4233333+00:00
염규정 (David Yeom) 0 Reputation points
2 answers

Skype credit unable to use

I have existing Skype Credit. I am not trying to add a payment method. I only need to use my prepaid Skype Credit, but Skype Dial Pad requires a billing address. When I add the address, Microsoft shows “It’s not you, it’s us — unable to process the…

Microsoft Teams | Microsoft Teams Free | Other
asked 2026-06-10T00:18:11.1766667+00:00
MNM MNM 0 Reputation points
answered 2026-06-10T01:05:32.3166667+00:00
EmilyS726 238.1K Reputation points Independent Advisor
2 answers

MICROSOFT FOR OS

Hello my name is Peg and I need someones help. I bought a used MAC from a colleage to use at home to help me learn how to use one. I purchased Microsoft Office for the computer and was told that the computer was okay to use the software. Unfortunetly…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-06-09T23:57:02.45+00:00
Margaret Zwahlen 0 Reputation points
answered 2026-06-10T01:04:56.0566667+00:00
Gunasekar N 69,035 Reputation points Independent Advisor
1 answer

Blank (white screen) logging in to Admin Centre

I have a non-profit onmicrosoft.com account and have been getting a pop-up saying there is a problem with billing. To try and resolve this I attempted to login to admin.microsoft.com but I get a blank (white screen) after logging in. I can log in using…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-06-09T16:03:26.2+00:00
mensshed havant 0 Reputation points
answered 2026-06-10T01:01:25.9+00:00
Sophie N 15,315 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Authenticator requires my old device to authenticate new email. My old device was destroyed, won't let me in. What do I do?

As said in title. Microsoft authenticator won't let me add my school email as it requires the authentication on my old device to authorize login. My old device was destroyed so I can't get in. Need help

Microsoft Security | Microsoft Authenticator
asked 2026-06-10T01:00:49.25+00:00
James Dueker 0 Reputation points
answered 2026-06-10T01:01:12.3633333+00:00

AI answer

2 answers

why it is impossible to talk to live person to toubleshoot

why it is impossible to talk to live person to toubleshoot, when I call them, robot asking for a pass key, as I don't have it, it doesn't connect me to the live person

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-06-09T21:43:41.9066667+00:00
Syed Raza 0 Reputation points
commented 2026-06-10T00:59:40.3733333+00:00
Gunasekar N 69,035 Reputation points Independent Advisor
1 answer

outlook not syncing folder moves

outlook not syncing folder moves. we moved one folder under another in the outlook client and the change was not reflected in the charter.net server. we tried syncing and updating options.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-06-10T00:59:08.41+00:00
montgomery cordell 0 Reputation points
answered 2026-06-10T00:59:21.1066667+00:00

AI answer

2 answers

Locked out of Microsoft 365 global admin due to lost mfs device

I am locked out of Microsoft business 365 do to a lost Microsoft Authenticator phone. I use this email to run my business and am locked out on all devices . details/ domain: palmlanepoperties.com microsoft business 365 standard no alternate mfs methods…

Microsoft Security | Microsoft Authenticator
asked 2026-06-10T00:25:17.1366667+00:00
Michael Carino 0 Reputation points
answered 2026-06-10T00:57:35.0833333+00:00
Vivian-HT 16,855 Reputation points Microsoft External Staff Moderator
1 answer

Secure Boot issue during installation of Windows 11 ??

Hello! Yesterday I had a very weird issue with Secure Boot thing during installation of Windows 11. Apparently during reinstalling system from the beginning through Media Creation Tool (usb flash drive), everything went right until reboot after 100%…

Windows for home | Windows 11 | Performance and system failures
asked 2026-06-02T09:32:17.0566667+00:00
Helia 5 Reputation points
commented 2026-06-10T00:57:17.3933333+00:00
Hendrix-V 15,525 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft certification AB731 completed on January 27, 2026 is missing from my Learn transcript

Hello Microsoft Credentials Support, I need help with a missing Microsoft certification/exam record in my Microsoft Learn transcript. I completed and passed certification/exam AB731 on January 27, 2026, but it is not appearing correctly in my Microsoft…

Microsoft 365 and Office | Other
asked 2026-06-10T00:56:21.8533333+00:00
Gilberto Naramoto Tezuka 0 Reputation points
answered 2026-06-10T00:56:48.5033333+00:00

AI answer

1 answer

My Office 365 Personal 1 Year Licence Key is not recognized

Sorry, we don't recognize the product key you entered. Please check that you typed it correctly. If the product key you entered is correct, you may need to enter it on a different site. See other product types below: Microsoft or Xbox gift cardM365…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-08T14:44:36.7233333+00:00
Reema Akram 0 Reputation points
commented 2026-06-10T00:54:59.5133333+00:00
Xavier-D 9,095 Reputation points Microsoft External Staff Moderator