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Error installing SQL Server Database Engine Services Instance Features

Question

Friday, August 5, 2016 7:17 AM

Hi I need urgent help.

Could not install SQL server 2014

I have windows 10 on my Laptop with 8gb Ram and 1 tb hard disk and I7 proessor satisfying all the requirements.

the error details are here.

Overall summary:
  Final result:                  Failed: see details below
  Exit code (Decimal):           -2068578302
  Start time:                    2016-08-05 03:09:41
  End time:                      2016-08-05 03:11:58
  Requested action:              Repair

Setup completed with required actions for features.
Troubleshooting information for those features:
  Next step for SQLEngine:       Use the following information to resolve the error, and then try the setup process again.
  Next step for Replication:     Use the following information to resolve the error, and then try the setup process again.

Machine Properties:
  Machine name:                  TECHTROVER
  Machine processor count:       8
  OS version:                    Windows 8
  OS service pack:               
  OS region:                     United States
  OS language:                   English (United States)
  OS architecture:               x64
  Process architecture:          64 Bit
  OS clustered:                  No

Product features discovered:
  Product              Instance             Instance ID                    Feature                                  Language             Edition              Version         Clustered  Configured
  SQL Server 2014      MSSQLSERVER          MSSQL12.MSSQLSERVER            Database Engine Services                 1033                 Express Edition      12.1.4100.1     No         Yes       
  SQL Server 2014      MSSQLSERVER          MSSQL12.MSSQLSERVER            SQL Server Replication                   1033                 Express Edition      12.1.4100.1     No         Yes       

Package properties:
  Description:                   Microsoft SQL Server 2014 
  ProductName:                   SQL Server 2014
  Type:                          RTM
  Version:                       12
  SPLevel:                       0
  Installation location:         C:\Users\Rajesh\Downloads\SQLEXPR_x64_ENU (1)\x64\setup\
  Installation edition:          Express

User Input Settings:
  ACTION:                        Repair
  AGTDOMAINGROUP:                <empty>
  AGTSVCACCOUNT:                 <empty>
  AGTSVCPASSWORD:                <empty>
  AGTSVCSTARTUPTYPE:             Manual
  ASCONFIGDIR:                   Config
  ASSVCACCOUNT:                  <empty>
  ASSVCPASSWORD:                 <empty>
  CLTSTARTUPTYPE:                0
  CLTSVCACCOUNT:                 <empty>
  CLTSVCPASSWORD:                <empty>
  CONFIGURATIONFILE:             
  CTLRSTARTUPTYPE:               0
  CTLRSVCACCOUNT:                <empty>
  CTLRSVCPASSWORD:               <empty>
  ENU:                           true
  FAILOVERCLUSTERGROUP:          <empty>
  FAILOVERCLUSTERNETWORKNAME:    <empty>
  FTSVCACCOUNT:                  <empty>
  FTSVCPASSWORD:                 <empty>
  HELP:                          false
  IACCEPTSQLSERVERLICENSETERMS:  false
  INDICATEPROGRESS:              false
  INSTANCENAME:                  MSSQLSERVER
  ISSVCACCOUNT:                  NT AUTHORITY\Network Service
  ISSVCPASSWORD:                 <empty>
  ISSVCSTARTUPTYPE:              Automatic
  QUIET:                         false
  QUIETSIMPLE:                   false
  SQLSVCACCOUNT:                 NT Service\MSSQLSERVER
  SQLSVCPASSWORD:                <empty>
  UIMODE:                        AutoAdvance
  X86:                           false

  Configuration file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20160805_030940\ConfigurationFile.ini

Detailed results:
  Feature:                       Database Engine Services
  Status:                        Failed: see logs for details
  Reason for failure:            An error occurred during the setup process of the feature.
  Next Step:                     Use the following information to resolve the error, and then try the setup process again.
  Component name:                SQL Server Database Engine Services Instance Features
  Component error code:          0x84B40002
  Error description:             The SQL Server feature 'SQL_Engine_Core_Inst' is not in a supported state for repair, as it was never successfully configured. Only features from successful installations can be repaired. To continue, remove the specified SQL Server feature.
  Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.4100.1&EvtType=0x2841E06E%401204%402&EvtType=0x2841E06E%401204%402

  Feature:                       SQL Server Replication
  Status:                        Failed: see logs for details
  Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
  Next Step:                     Use the following information to resolve the error, and then try the setup process again.
  Component name:                SQL Server Database Engine Services Instance Features
  Component error code:          0x84B40002
  Error description:             The SQL Server feature 'SQL_Engine_Core_Inst' is not in a supported state for repair, as it was never successfully configured. Only features from successful installations can be repaired. To continue, remove the specified SQL Server feature.
  Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.4100.1&EvtType=0x2841E06E%401204%402&EvtType=0x2841E06E%401204%402

  Feature:                       SQL Browser
  Status:                        Passed

  Feature:                       SQL Writer
  Status:                        Passed

  Feature:                       SQL Client Connectivity
  Status:                        Passed

  Feature:                       SQL Client Connectivity SDK
  Status:                        Passed

  Feature:                       Setup Support Files
  Status:                        Passed

Rules with failures:

Global rules:

There are no scenario-specific rules.

Rules report file:               C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20160805_030940\SystemConfigurationCheck_Report.htm

All replies (4)

Friday, August 5, 2016 7:51 AM ✅Answered

Hi techtrover,

Based on your description, it seems that your previous installation didn’t complete successfully so the repair doesn’t work. In this case, I would suggest you manually uninstall your SQL Server as described here, then re-install it again. If the issue persists, I would suggest you post the setup log for the new installation so we can have a better understanding about the issue.

If you have any other questions, please let me know.

Regards,
Lin


Friday, August 5, 2016 7:44 AM

What errors did you get when you ran the original install?  

Have you tried running the install again with repair option?  

The error message show that the original install was not successfully configured and thus could not be repaired.

Post the detailed log file from thye directory C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log of the first install you did.

Please, try to uninstall al SQL Server components and reinstall again. 

Please mark the answer as solved and vote as helpful to help others


Monday, August 8, 2016 1:15 AM

Hi Rajesh,

If you are using a virtual machine I would recommend rebuild a new image and start the installation again.

If you are using your laptop and installing directly then I strongly recommend to uninstall the sql server from add and remove programs and try to install again.

Your first installation never completed.

Good luck

Kumar


Monday, August 15, 2016 1:43 AM

Hi techtrover,

I’m writing to follow up with you on this post. Was the issue resolved? If you issue has resolved, I’d like to mark this issue as "Answered". Please also feel free to unmark the issue, with any new findings or concerns you may have.

If you have any other questions, please let me know.

Regards,
Lin