11,410 questions with Microsoft 365 and Office | Install, redeem, activate | For business | Windows tags

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2 answers

How do I install VL license to a new computer?

My computer that had my license is installed on it has shut down and I need to install it on a new computer. How do I do that?

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-02-15T23:27:46.9433333+00:00
Sondra Brown 0 Reputation points
edited an answer 2026-02-16T02:10:21.9666667+00:00
Sophie N 11,490 Reputation points Microsoft External Staff Moderator
1 answer

My Hotmail account is being routed to Azure AD instead of the Microsoft Account (MSA) system.

I need the identity routing reset. Outlook Classic forces a work/school login and the login flow returns AADSTS900144. This is a cloud‑side identity routing issue, not a device issue.

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-02-15T17:35:20.1166667+00:00
Craig Kaminski 0 Reputation points
edited the question 2026-02-16T00:14:33.7833333+00:00
Vivian-HT 11,735 Reputation points Microsoft External Staff Moderator
1 answer

Log into admin account ? Access to office apps ?

Hi. I have been paying for miscrosoft office. My outlook works fine but other apps do not. Perhaps I need to sign into my admin account ? I would assume that it might be the second email that is saved when i opened excel but cannot sign in. But also…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-02-15T16:46:29.9566667+00:00
MF 0 Reputation points
commented 2026-02-16T00:04:51.3366667+00:00
MF 0 Reputation points
1 answer

Can't log in to download VISIO

Trying to reinstall VISIO and being told the email address I've been using is invalid. oft.com.

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-02-15T14:58:05.1766667+00:00
Richard Michna 0 Reputation points
answered 2026-02-15T16:23:57.1233333+00:00
Jay Tr 9,065 Reputation points Microsoft External Staff Moderator
3 answers

can not create business basic plan trail or paid subscription with out gstin number from India region

hi team, i am having critical problem regarding create any business basic plan trial or paid version, the account is created successfully but after log in it shows unlicensed, i have already identified this issue. It is related to GSTIN number but from…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-02-14T08:44:06.0166667+00:00
Samuel Montana 0 Reputation points
commented 2026-02-14T15:00:11.24+00:00
Liora D 11,210 Reputation points Microsoft External Staff Moderator
2 answers

Office package installation issue

Dear Team, I am Debasis Sahoo from GLobx system and network. pvt. ltd. we have supplied one Microsoft project professional 2024 to OHPC, Odisha based on their order. The license was push in their tenant id : [Moderator note: personal info…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-02-13T06:18:43.66+00:00
Debasis Sahoo 0 Reputation points
answered 2026-02-13T07:20:39.4766667+00:00
Nam-D 1,600 Reputation points Microsoft External Staff Moderator
2 answers

Accessing former employee Microsoft 365

We need to access a former employee's Microsoft 365 account but cannot get past the Authentication app code when logging in. Our school tech coordinator needs to become the Global Admin for this account.

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-02-12T17:28:37.34+00:00
Janey Landberg 0 Reputation points
answered 2026-02-12T19:36:04.53+00:00
Kristen-L 9,760 Reputation points Microsoft External Staff Moderator
2 answers

Switch from family to business

how do i switch from the microsoft family package to the microsoft business package step by step

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-02-12T17:39:03.8366667+00:00
Francie Lubbe 0 Reputation points
answered 2026-02-12T18:09:20.4066667+00:00
Ron Barker 1,300 Reputation points
0 answers

Sent Email Still in Drafts Folder

I sent an email to multiple people and received responses; thus I know the email was sent. However, the email shows up in my 'drafts' folder and not my 'sent' folder. Has anyone else experienced this issue? How do I prevent this from happening in the…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2024-05-30T15:39:58.55+00:00
Sandy Hays 465 Reputation points
commented 2026-02-12T16:04:23.69+00:00
Cornell Broeders 0 Reputation points
2 answers

Registar o office 2016 com o ID de instalação.

Tenho a chave e o ID de instalação do OFFICE Profissional Plus 2016 e preciso de saber o numero de telefone para solicitar o ID de confirmação. Movido de: Microsoft 365 e Office | Instalar, resgatar, ativar | Para uso doméstico | Windows

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-02-09T20:53:45.6566667+00:00
Jorge Andrade 0 Reputation points
commented 2026-02-12T08:45:45.1766667+00:00
Tina L 11,985 Reputation points Microsoft External Staff Moderator
3 answers

to want activate ms office 2021 ltsc standard

your installation can not be activated because you have activated up to the limit your multiple activation key. consult your activation for further help.

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-02-11T11:41:54.11+00:00
Tanmay Mohanty 0 Reputation points
commented 2026-02-12T08:31:13.27+00:00
Rin-L 14,120 Reputation points Microsoft External Staff Moderator
1 answer

Clicking on links in Office apps does not open the web link

Running Windows 11 Pro 24H2 on Dell XPS laptop. Office installation is Pro Plus 2021. Using Outlook Classic. Windows and Office update automatically through Windows Update. Suddenly in the last few days Office apps (Word, Excel, Outlook, maybe others) do…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-01-19T09:06:42.4533333+00:00
Glen Bodie 5 Reputation points
recommended 2026-02-11T23:30:39.65+00:00
JuliaMarvin 18,035 Reputation points Volunteer Moderator
3 answers

How to remove the previous log-in account from the MS-office from my laptop?

I am currently working in one of the laptops from my office. The former staff who have now left the office did not logged out from the MS-Office system, as a result, I cannot log-in to the desktop version of MS-Office. How can I remove his ID and log…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-02-05T20:01:44.59+00:00
Durga Bhattarai 0 Reputation points
commented 2026-02-11T21:39:27.71+00:00
Kristen-L 9,760 Reputation points Microsoft External Staff Moderator
3 answers

Why can't I talk to a human technical support person anymore? -- Can't change product keys

I need someone to talk to so I can understand what I just bought. Because I paid for Microsoft 365 Business Basics, I can no longer find the product key, so I cannot change it in my applications. The fact that I cannot get someone to help tells me how…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-02-10T13:24:31.1133333+00:00
Jason Thompson 0 Reputation points
edited the question 2026-02-11T20:41:27.2866667+00:00
Stefan Blom 332.7K Reputation points MVP Volunteer Moderator
8 answers

Device management could not be enabled

When attempting to add another account on a new computer i receive an error code -2145833241 "Device management could not be enabled" Please advise

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-09-04T19:46:40.08+00:00
Alex Dawson 15 Reputation points
answered 2026-02-11T17:50:59.8+00:00
Boe Dillard 666 Reputation points
1 answer

Microsoft 365 Admin Center Redirecting to GoDaddy Portal After Google Workspace Federation – How to Remove GoDaddy Association?

Hello Team, We are facing an issue with our Microsoft 365 tenant. Our tenant was originally provisioned through GoDaddy under the CSP model. Recently: We have cancelled/closed the GoDaddy subscription We enabled federation with Google Workspace for…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-02-11T13:04:52.3+00:00
Sandesh Gaikwad 0 Reputation points
edited an answer 2026-02-11T14:50:33.95+00:00
Rin-L 14,120 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

account microsoft learn

how do i change my microsoft learn account details? I want to change my current login from <PII removed> to <PII removed>.

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2023-07-20T07:16:48.68+00:00
Ronald Konings 35 Reputation points
commented 2026-02-11T07:58:04.87+00:00
Wandile Makau 0 Reputation points
2 answers

make our non profit portal work

hello, we have not been able to access our account for years and I'd really like to enable our office staff and volunteers. can you help me? [Moderator note: personal info removed]

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-02-09T19:52:32.2466667+00:00
Diane Porcella 0 Reputation points
commented 2026-02-10T22:08:42.9166667+00:00
Kai-L 10,360 Reputation points Microsoft External Staff Moderator
2 answers

Product key redemption issue.

I redeemed a Microsoft 365 Business Standard product key via the Friends & Family program. The subscription was confirmed and I received a confirmation email, but I cannot sign into the admin center. The username I created during setup is not…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-02-10T14:35:16.4233333+00:00
Dwain D 0 Reputation points
answered 2026-02-10T18:50:10.8733333+00:00
Kristen-L 9,760 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

Microsoft support e-mails come on wrong language

Листи від служби підтримки Мікрософт (******@accountprotection.microsoft.com) приходять не українською мовою, хоча в моєму екаунті регіон вказаний Україна. Microsoft support e-mails come on wrong language

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-07-12T18:19:19.21+00:00
Petro Bazylevych 35 Reputation points
commented 2026-02-10T17:50:56.8666667+00:00
Petro Bazylevych 35 Reputation points