11,501 questions with Microsoft 365 and Office | Install, redeem, activate | For business | Windows tags

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2 answers

Global Admin Account Locked Out (MFA Issue)

Details: I am the owner and the only Global Administrator of my Microsoft tenant (admin#mydomain365.onmicrosoft.com). I am unable to sign in to the admin portal because I am required to enter a code from the Microsoft Authenticator app. The problem is…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-04-02T21:19:05.3766667+00:00
Owner 0 Reputation points
answered 2026-04-02T21:43:25.21+00:00
Ruby-N 9,495 Reputation points Microsoft External Staff Moderator
1 answer

i have installtion id microsoft office pro plus 2021

we are put a license in laptop massage get Please provide an installation ID

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-04-02T06:36:58.3866667+00:00
stpi noida 0 Reputation points
edited an answer 2026-04-02T08:42:22.7333333+00:00
Rin-L 17,220 Reputation points Microsoft External Staff Moderator
2 answers

How to access the microsoft app? The problem is i have no licensed to access the specific function and it is automatically exiting.

How to access the microsoft app? The problem is i have no licensed to access the specific function and it is automatically exiting. Please help me to address this concern.

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-04-01T03:01:06.31+00:00
Roselyn Ogale Roa 0 Reputation points
commented 2026-04-02T07:09:04.32+00:00
Darren-Ng 9,015 Reputation points Microsoft External Staff Moderator
1 answer

business standared description set up

I was promised free for a year business standared yesterday as Microsoft had issue its logged on azura im not good with IT. a link to download was promised to be with me am as i am trying to start my business. Its been 3 days and unacceptable to still…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-03-28T11:42:48.41+00:00
Duane Ward 0 Reputation points
commented 2026-03-31T20:13:06.2833333+00:00
Ryan-N 11,790 Reputation points Microsoft External Staff Moderator
2 answers

activation

hello, i've a office 2024 licence for 5 machines, I used 3 this morning I re-install 1, and now I cannot activate this machine again ( systems says I used too much activations) I checked only 3 machines where activated, I deleted 1, but still I cannot…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-03-30T08:42:13.7166667+00:00
Hennie 0 Reputation points
commented 2026-03-31T12:54:33.0833333+00:00
Tamara-Hu 13,135 Reputation points Microsoft External Staff Moderator
1 answer

product code not recognized for microsoft business standard

My product code is not working when i go to microsoft365.com/setupbusiness This is the site listed on my receipt with the product key.

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-03-29T21:11:17.62+00:00
Mike Lancione 0 Reputation points
commented 2026-03-30T21:10:36.0133333+00:00
Ian-Ng 11,150 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Office Professional Plus license activation

I already reinstalled microsoft office professiona plus, then tried to activate using licensed key, unfortunately, didnt work

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-03-30T02:07:43.61+00:00
John Jhoren P. Benavidez 0 Reputation points
commented 2026-03-30T12:58:01.7233333+00:00
EmilyS_726 15,855 Reputation points Volunteer Moderator
2 answers

Office LTSC Professional Plus 2024 License Transfer

We have "Office LTSC Professional Plus 2024" licenses and were wondering if it was possible to transfer the license from one computer to another (or if we reinstall the OS, if the license can still be used), and what the process would be. This…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-03-27T13:04:11.77+00:00
Carlo Aseron 0 Reputation points
commented 2026-03-30T07:53:13.9966667+00:00
Nam-D 3,390 Reputation points Microsoft External Staff Moderator
3 answers

Excel Scripts "Refresh All" function not working for Excel Online

I have recorded a very basic Office script, as below: function main(workbook: ExcelScript.Workbook) {   // Refresh all data connections   workbook.refreshAllDataConnections(); } It refuses to refresh the Power Query data that is coming from 2 tables…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
asked 2024-10-09T22:21:39.6866667+00:00
Keiran 0 Reputation points
answered 2026-03-29T21:00:14.62+00:00
Fernando Gois 30 Reputation points
1 answer One of the answers was accepted by the question author.

login issue with authenticator app on onmicrosoft.com

how to create ticket for trial account for o365 login issue. I am unable to login to  O365 with my email ID because I lost my  authenticator app configuration data and now unable to login onmicrosoft.com. if i am trying yo create ticket on below link it…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-03-27T17:04:04.5466667+00:00
Nitin Palhade 20 Reputation points
commented 2026-03-27T22:48:28.68+00:00
Ian-Ng 11,150 Reputation points Microsoft External Staff Moderator
2 answers

Product Key is not working

When I go to the web site to set up my new Microsoft 365 Business it does to work, I go though the set up instructions and then it tells me that an error has occurred.Something happened An error occurred. Please reach out to support for additional…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-03-27T16:43:07.0866667+00:00
Jodi and Robert Scott 0 Reputation points
answered 2026-03-27T17:09:46.3833333+00:00
Ryan-N 11,790 Reputation points Microsoft External Staff Moderator
1 answer

how to create email distribution group

Hi, I am trying to create an email distribution list that can be used by my mgmt. They tried and it didnt work. Wondering the steps so I can setup. Thanks, [Moderator note: personal info removed]  

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-03-25T15:43:22.7566667+00:00
Mark Barlog 0 Reputation points
commented 2026-03-26T22:29:14.68+00:00
Kristen-L 11,920 Reputation points Microsoft External Staff Moderator
2 answers

Cannot access Microsoft 360

Dear Sir/ Madam, Please be informed that I have just redeem Microsoft 360 but I am not able to access it . I am getting the following error, can you please help me solve the problem. Microsoft 365 Business Premium Something happened An error…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-03-23T19:43:05.2+00:00
Akshay Makhare 0 Reputation points
commented 2026-03-26T15:24:24.4666667+00:00
Vy Nguyen 9,800 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Why does ESD Office 365 Business Standard say Office Professional Plus 2024 after activation

Good day, Client activated their ESD Office 365 Business Standard key and it shows as Office Professional Plus 2024 as the active key. What could have gone wrong?

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-03-18T09:57:26.36+00:00
Asanda 105 Reputation points
accepted 2026-03-26T14:23:24.9733333+00:00
Asanda 105 Reputation points
2 answers

verifying my order?

Got this error code when trying to purchase Windows business standard. I can't login to open a support ticket, as I don't have a business account yet.

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-03-24T16:48:43.6066667+00:00
Daniel Reynolds 0 Reputation points
commented 2026-03-25T21:42:07.7166667+00:00
Ryan-N 11,790 Reputation points Microsoft External Staff Moderator
0 answers

Excat location of M365bForms (by itself and the responses)

Hello As per this documentation https://learn.microsoft.com/en-us/purview/ediscovery-what-is-stored-in-a-mailbox Forms created before April 2020 are stored as a PDF file. Forms created after 2020 are stored as a JSON file. Responses to a form are stored…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft Security | Microsoft Graph
asked 2025-02-03T15:02:39.08+00:00
Christophe Humbert 131 Reputation points
commented 2026-03-25T17:26:38.08+00:00
Sukanya H 0 Reputation points
1 answer One of the answers was accepted by the question author.

Can one drive for business have Storage upto 25TB for a single service account

Hi , Looking to estimate cost for one drive for business but default one drive for business Plan 1 has 1 TB storage . I see we can add 1 TB for additional Storage , Can we add unlimited Storage and buy in increments of 1 TB . I am looking to estimate…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
asked 2024-03-25T18:05:25.8133333+00:00
Shreyas Rastogi 225 Reputation points
commented 2026-03-25T16:51:49.49+00:00
Robin Poulose Edapilly 131 Reputation points
2 answers

How to fix office 365 installation on new machine with cloud enabled only and no desktop apps on Business Standard account

Hi MS support team, I have a Microsoft 365 Business Standard subscription with my laptop, but unable to see any desktop apps built in, neither unable to install from the App Store? How can i fix this without affecting my Outlook and Teams account? I have…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-03-24T16:26:23.03+00:00
Naresh Neelakantan 0 Reputation points
edited an answer 2026-03-25T16:09:38.43+00:00
Alexis-NG 14,650 Reputation points Microsoft External Staff Moderator
1 answer

Error code 30015-1015 (13) microsoft office

iam trying to install Microsoft Office 2024 Professional Plus 64 and this error Error code 30015-1015 (13) what shoud i do

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-03-18T07:17:36.1966667+00:00
Dalas Kahila 0 Reputation points
edited an answer 2026-03-25T14:57:35.0833333+00:00
Daniel-Vo 5,005 Reputation points Microsoft External Staff Moderator
4 answers

New business email on Laptop

Good day, I paid for a new website and email address for my business. I manage to link the business email on my mobile device but cannot create it on the laptop. Please assist me with this. I have the trail versions for Planner & Project Plan 3 as…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-02-16T09:11:09.81+00:00
Tina Lubbe 0 Reputation points
edited a comment 2026-03-25T14:34:02.56+00:00
Demi-N 14,520 Reputation points Microsoft External Staff Moderator