9,645 questions
9,645 questions with Microsoft 365 and Office | Install, redeem, activate | For business | Windows tags
1 answer
How to get back to the O365 home page that existed before Microsoft jammed copilot down our throats
I think this is self-explanatory as I have seen many people complain about Copilot being chosen for us as our home page. I much prefer the home page that has my apps on the left, recently used documents on the screen, etc.
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-06-27T12:13:29.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 1%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
John Mahlmeister
5
Reputation points
commented 2025-07-03T08:49:27.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 9%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Michelle-N
1,090
Reputation points Microsoft External Staff
Moderator
1 answer
How To Cancel Business Account Attached To Personal Account Email
I was added to my sister's family subscription without realizing I used the same email for my business account. Now I cannot access my business account to cancel my subscription that I never use. It doesn't even show up on my account and all my attempts…
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 22%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
1 answer
Microsoft 365 Admin Account Recover
I change a new phone, I lost Microsoft Authenticator token, I can’t access to my Microsoft 365 account. I’m administrator of the account and I still remember my password, the only problem was Authenticator token didn’t work to approve my access.
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-07-01T05:17:05.93+00:00
Lee Wei Chun
0
Reputation points
commented 2025-07-03T07:15:16.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 64%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFT%3C/text%3E%3C/svg%3E)
Flora-T
645
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Visio SDK Example "CppVsl" does not work. Where can I find a working example of a 64-bit VSL?
My name is Carl Olen. I’m seeking a working 64-bit example solution of a Visio Addon (V0isio Solution Library). I need this example Addon to work in the 64-bit Visio environment. My end goal is to then modify the example solution to implement a custom…
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-06-18T16:41:40.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 13%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECO%3C/text%3E%3C/svg%3E)
Carl Olen (Nokia)
20
Reputation points
commented 2025-07-03T06:51:14.2733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 1%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
Dora-T
1,650
Reputation points Microsoft External Staff
Moderator
2 answers
How to uninstall Copilot from Outlook 2019
Hi I have a Office Professional Plus 2019 installed and Outlook are connect to own Exchange 2019 Now I have an icon in the upper right corner of my outlook 2019 that shows a Copilot icon How do I uninstall Copilot? I am using Windows 11 24H2 and I…
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-07-02T10:43:44.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 67%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Johnny Broe
501
Reputation points
answered 2025-07-03T06:27:28.7466667+00:00
Johnny Broe
501
Reputation points
1 answer
RDS Farm with UPD random re-auth in outlook
2025 RDS Farm UPDs, AD environment with two session hosts outlook repeatedly asks for 365 credentials. This is happening for all users at different intervals. Some get asked every time they log on others could go several days without incident. I have…
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 69%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
1 answer
install 365 on new computer that has the free version already on it
I am trying to move my Office 365 from my computer Win 10 to a new computer Win 11. On the new computer there is my wifes free version of 365 and mine will not override her copy. What is the solution?
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-07-02T15:42:42.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 18%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Robert McAreavey
0
Reputation points
edited an answer 2025-07-03T04:10:34.3133333+00:00
Flora-T
645
Reputation points Microsoft External Staff
Moderator
1 answer
Windows unable to read gpt.ini file while updating policies and a system attached to device is not functioning while changing passowrd using ctrl+alt+del
Hi everyone, I recently helped a user change their password from ADUC directly as it was going to be expired. It seems to work as normal after the password change but I noticed when adding the printer from \DC\Printers not accessible to user. Tried…
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-07-01T19:33:44.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 57.00000000000001%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
confused112
0
Reputation points
commented 2025-07-03T00:44:51.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 18%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Austin-H
3,035
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
What discounts are available for seniors or veterans?
Are there any microsoft365 discounts available for seniors or veterans?
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-07-02T12:09:37.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 47%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Alan Dobbs
0
Reputation points
edited the question 2025-07-02T23:50:18.04+00:00
Austin-H
3,035
Reputation points Microsoft External Staff
Moderator
5 answers
Add a Service Credential pop-up in Outlook Critical issue
A new Microsoft Credential Pop-Up labeled "Add Service" is preventing users from connecting to our On-Prem exchange server. We have On-Prem Microsoft Exchange 2019, and also have Office 365 licenses for each client machine. The "Add a…
Outlook | Windows | Classic Outlook for Windows | For business
9,674 questions
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Exchange | Exchange Server | Management
7,923 questions
Exchange | Other
695 questions
asked 2024-08-19T15:09:20.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 80%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Carl Cobon
10
Reputation points
commented 2025-07-02T17:51:35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 50%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Charles Lynskey
0
Reputation points
1 answer
Can't install the Office
I am Japanese and I bought my PC in Japan. I also bought the Office Home from Amazon in Japan. But before I installed the Office, I have moved to Malaysia and now living in Malaysia. Now I tried to install the Office in my PC, there is a alert "You…
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-07-02T14:49:16.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 72%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Tom Sato
0
Reputation points
answered 2025-07-02T14:55:16.6433333+00:00
Stefan Blom
3,116
Reputation points MVP
Volunteer Moderator
1 answer
How to cancel a subscription from an account I don’t have access to and can’t recover
I set up a subscription for Microsoft office many years ago direct from my bank account (big mistake). Since then I’ve lost access to the linked email address and the Microsoft account linked to both the subscription and the email. I’ve attempted to…
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-06-30T05:09:59.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 87%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGE%3C/text%3E%3C/svg%3E)
Gabrielle Einam
0
Reputation points
commented 2025-07-02T06:15:01.08+00:00
Michelle-N
1,090
Reputation points Microsoft External Staff
Moderator
1 answer
Using breakout rooms in teams for personal account
I cant find the breakout room feature in my teams and need to create and manage it for an upcoming meeting. Do I need to upgrade to Business version?
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-06-30T07:49:34.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 78%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
Deepa George
0
Reputation points
commented 2025-07-02T06:14:07.08+00:00
Michelle-N
1,090
Reputation points Microsoft External Staff
Moderator
3 answers
One of the answers was accepted by the question author.
Location Suggestions not loading
Hi, I have a user who is having issues with her location Suggestion not loading when trying to book a meeting. She gets the below and it stays like that for a long time. When I try on my Outlook I have no issues with loading up the available rooms. …
Exchange Online
Exchange Online
A Microsoft email and calendaring hosted service.
6,173 questions
Outlook | Windows | Classic Outlook for Windows | For business
9,674 questions
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Windows for business | Windows Client for IT Pros | User experience | Other
asked 2023-11-23T14:26:18.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 98%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBL%3C/text%3E%3C/svg%3E)
Brian Liu
150
Reputation points
commented 2025-07-02T05:43:02.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGA%3C/text%3E%3C/svg%3E)
Greg Andrews
1
Reputation point
2 answers
Brought Microsoft standard subscription instead of family
I brought a Microsoft 365 personal subscription instead of the family subscription I usually buy. The family one is only $2 more & I just want to upgrade to that as I realised my mistake within minutes of buying. I can’t afford to cancel the standard…
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 59%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 70%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
2 answers
How to access global admin 365 account if locked out - authenticator not working!
HELP!!! I'm a sole business owner with a 365 Business account. I'm completely locked out. I can't get authenticator to work and no matter what I do to try and sign in, it always asks for Authenticator to confirm a code, but I can't use Authenticator! I…
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-06-30T22:56:27.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 75%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Ross A
0
Reputation points
commented 2025-07-02T04:29:03.1366667+00:00
Michelle-N
1,090
Reputation points Microsoft External Staff
Moderator
1 answer
I need help from a human being to get back into my microsoft account. i bought a new computer and I am unable to get past the windows setup. So now I am stuck on the screen since i am locked out because of trying too many times
I need a human being to walk me through how to log into my account. i was unable to remember the password and the 2 factor authentication is set to a landline. i do not have the recovery code. so i now i cannot finish setting up the new computer i just…
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-07-01T21:55:43.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 41%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELJ%3C/text%3E%3C/svg%3E)
LeAndra Johnson
0
Reputation points
edited an answer 2025-07-02T04:26:19.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 84%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Hani-N
0
Reputation points Microsoft External Staff
Moderator
1 answer
How to transfer my M365 licence from a 3rd party supplier to my organisation
I currently pay for my M365 licences through a 3rd party, I want to start paying direct and obviously don't want to lose all my data. How do I transfer all my data when switching
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-06-26T08:07:27.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 76%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELK%3C/text%3E%3C/svg%3E)
Larry Kilby
0
Reputation points
commented 2025-07-02T04:04:41.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 25%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGN%3C/text%3E%3C/svg%3E)
Gabriel-N
2,175
Reputation points Microsoft External Staff
Moderator
2 answers
Office not running
Have office 2024 home installed on Win 10 PC, shows up in the control panel programs but will not run!
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-06-26T04:43:34.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 35%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
John Brock
0
Reputation points
commented 2025-07-02T04:03:25.9166667+00:00
Gabriel-N
2,175
Reputation points Microsoft External Staff
Moderator
2 answers
How do you create a USB security key?
How do you create a USB security key? I can't find an answer anywhere...
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-07-01T08:56:52.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 34%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Rickey Parkany
0
Reputation points
edited an answer 2025-07-01T22:26:36.0766667+00:00
Craig Long
80
Reputation points
Volunteer Moderator