Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Excat location of M365bForms (by itself and the responses)
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Christophe Humbert
131
Reputation points
Hello
As per this documentation https://learn.microsoft.com/en-us/purview/ediscovery-what-is-stored-in-a-mailbox
Forms created before April 2020 are stored as a PDF file. Forms created after 2020 are stored as a JSON file. Responses to a form are stored in a CSV file. When you export content from Forms in a PST file, this data is located in the ApplicationDataRoot folder in a subfolder named with the following globally unique identified (GUID): c9a559d2-7aab-4f13-a6ed-e7e9c52aec87.
FYI if people have to respond with file upload this is going to your OneDrive or the SharePoint of the M365 groups if the form belongs to a group
The issue is I have created forms, my colleagues have created forms and no one has this subfolder in our tenant...
We all have the proper SKU and of course Forms is enabled..
We tried another tenant and it is there
Thanks
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft Security | Microsoft Graph
Microsoft Security | Microsoft Graph
An API that connects multiple Microsoft services, enabling data access and automation across platforms
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 24%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Sukanya H 0 Reputation points2026-03-25T17:26:38.08+00:00 What tenant did you try? I am trying to retrieve some Forms data that was accidentally lost, and I too cannot find the subfolder c9a559d2-7aab-4f13-a6ed-e7e9c52aec87.
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