Azure Backup
An Azure backup service that provides built-in management at scale.
1,729 questions
0 answers
Server backup partially failing for c drive and system state
i have setup a backup for multiple drives it backs up most of them apart from c drive and system state also i setup the sql backup but not working
Azure Backup
asked 2026-03-26T18:25:26.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 94%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jahangeer Choudhry
0
Reputation points
commented 2026-04-02T17:17:25.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 72%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENP%3C/text%3E%3C/svg%3E)
Naveena Patlolla
9,310
Reputation points Microsoft External Staff
Moderator
0 answers
System state backups using MARS agent fail on VSS copy: The volume C:\Program Files\Microsoft Azure Recovery Services Agent\Scratch\SSBV\ is not found.
My backups for system state have been failing for the past week or so. The actual backup finishes successfully but the VSS copy it performs fails with the error below. Log from…
Azure Backup
Azure Backup
An Azure backup service that provides built-in management at scale.
1,729 questions
asked 2026-03-26T15:24:56.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 46%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENH%3C/text%3E%3C/svg%3E)
Nathan Hasey
45
Reputation points
commented 2026-04-02T16:33:07.5866667+00:00
Naveena Patlolla
9,310
Reputation points Microsoft External Staff
Moderator
0 answers
Azure File Restore Failed for Private Access
Our environment has public access disabled for the storage account. Currently, Azure Files Backup is configured. However, during file-level recovery, we are unable to browse or select the files, and the following error is displayed. We have already…
Azure Backup
Azure Backup
An Azure backup service that provides built-in management at scale.
1,729 questions
asked 2026-04-02T09:16:53.1366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 68%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC3%3C/text%3E%3C/svg%3E)
CobraLin-3015
0
Reputation points
edited a comment 2026-04-02T10:26:19.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 68%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBY%3C/text%3E%3C/svg%3E)
Bharath Y P
7,080
Reputation points Microsoft External Staff
Moderator
0 answers
Can you please unlock recovery service vault, they are protected by immutability lock.
Can you please unlock recovery service vault, they are protected by immutability lock. We require the following to be unlocked Onprem-Servers Onprem-Servers2 This is required so we can delete some older backups for services who have left the…
Azure Backup
Azure Backup
An Azure backup service that provides built-in management at scale.
1,729 questions
asked 2026-04-02T08:43:06.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 30%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Admin Academies Central
0
Reputation points
edited a comment 2026-04-02T09:56:24.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 6%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Siva shunmugam Nadessin
7,725
Reputation points Microsoft External Staff
Moderator
1 answer
How to delete a file share that's within a lock protected storage account?
Hi, based on the discussion on my previous question here i set up a new, empty test file share so I could restore another one of my in-use file shares to the new empty one, to ensure the backups were working correctly. I have done this and verified the…
Azure Backup
Azure Backup
An Azure backup service that provides built-in management at scale.
1,729 questions
asked 2026-04-01T14:59:25.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 63%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM2%3C/text%3E%3C/svg%3E)
MichaelB-2136
150
Reputation points
commented 2026-04-01T16:21:52.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 97%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Suchitra Suregaunkar
11,150
Reputation points Microsoft External Staff
Moderator
1 answer
VM Restore without Proper Backup In Place
Hi there, is there a way that Microsoft can restore a VM without any backup policy being in place, even a week ago would be OK. Unfortunatley someone did something to a VM and I want to get it back to an old state.
Azure Backup
Azure Backup
An Azure backup service that provides built-in management at scale.
1,729 questions
asked 2026-03-26T11:16:20.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 61%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Ben Morris
0
Reputation points
edited a comment 2026-04-01T16:18:02.97+00:00
Naveena Patlolla
9,310
Reputation points Microsoft External Staff
Moderator
0 answers
Azure Agent cannot restore file from a backup
When attempting to restore a file via File and Folders from a restore point with Azure Agent, it takes a long time to mount the disk. However, once it is mounted, I am unable to access it. When I browse, it keeps loading until it gives an invalid…
Azure Backup
Azure Backup
An Azure backup service that provides built-in management at scale.
1,729 questions
asked 2025-10-14T17:15:33.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 9%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFS%3C/text%3E%3C/svg%3E)
Focagem Soluções de Gestão
5
Reputation points
commented 2026-04-01T15:23:51.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 71%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Matthias Kasper
0
Reputation points
3 answers
Increase Vault Security
Hi, I’m trying to increase vault security and am trying via a few different avenues. 1 – Setting up Email Alerts. I want to set up backup failure alerts but only appear to be able to setup alerts for PersistantDegraded which if I understand…
Azure Backup
Azure Backup
An Azure backup service that provides built-in management at scale.
1,729 questions
asked 2026-03-24T09:23:21.3933333+00:00
MichaelB-2136
150
Reputation points
answered 2026-04-01T14:52:57.3966667+00:00
MichaelB-2136
150
Reputation points
0 answers
Resource move blocked by stale DiskHasRestorePoints
I need my snapshots on this disk cleared so I can move these disk to another resource. Azure VM backup was stopped with retain data. Recovery Services Vault shows zero protected items and no restore point collections exist. PowerShell confirms no Azure…
Azure Backup
Azure Backup
An Azure backup service that provides built-in management at scale.
1,729 questions
asked 2026-03-24T19:30:04.2633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 77%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBP%3C/text%3E%3C/svg%3E)
Brian Peterson
0
Reputation points
edited a comment 2026-04-01T12:22:49.64+00:00
Naveena Patlolla
9,310
Reputation points Microsoft External Staff
Moderator
0 answers
Recovery Services Vault cannot be deleted — MABS server stuck with Invalid-state backup items after decommission
I am trying to delete a Recovery Services vault to stop incurring costs. The vault is blocked by a registered MABS (Azure Backup Server) that has two backup items stuck in Invalid protectionState with 0 recovery points: VM;vm1<guid1> …
Azure Backup
Azure Backup
An Azure backup service that provides built-in management at scale.
1,729 questions
asked 2026-03-31T08:37:13.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 11%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marek Pierewoj
0
Reputation points
edited a comment 2026-03-31T11:14:12.2333333+00:00
Bharath Y P
7,080
Reputation points Microsoft External Staff
Moderator
2 answers
recovery point creation failed
In MABS we get creation point creation failure on the c: drive and system state. We run a consistency check and it fails. I deleted both c: and system state from the backup set and then re-added them. It initially seems to work well, but then the…
Azure Backup
Azure Backup
An Azure backup service that provides built-in management at scale.
1,729 questions
asked 2026-03-25T19:55:57.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 75%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
David Horvath
0
Reputation points
commented 2026-03-30T20:02:34.3133333+00:00
Suchitra Suregaunkar
11,150
Reputation points Microsoft External Staff
Moderator
3 answers
Cannot delete final resource group due to stuck restore point collections
Hello, I can't delete the last resource group in my tenant. See below for the error I get when trying to delete. Anyone know how i can delete the resource group? I don't have any other resource groups in my tenant. Failed to delete resource group…
Azure Backup
Azure Backup
An Azure backup service that provides built-in management at scale.
1,729 questions
asked 2026-03-08T19:18:25.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 57.99999999999999%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Richard
0
Reputation points
edited the question 2026-03-30T19:54:26.99+00:00
Suchitra Suregaunkar
11,150
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
Orphaned restore point cannot be deleted
The resource group has been deleted, but the VM restore point was not deleted. Any suggestions?
Azure Backup
Azure Backup
An Azure backup service that provides built-in management at scale.
1,729 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 51%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
1 answer
Unable to unregister Azure VM App Container (SQL workload).
Issue: Unable to unregister Azure VM App Container (SQL workload). Error: CloudInternalError - Microsoft Azure Backup encountered an internal error. Findings: No backup items exist (validated via Portal & PowerShell) Soft delete retention expired…
Azure Backup
Azure Backup
An Azure backup service that provides built-in management at scale.
1,729 questions
asked 2026-03-17T12:47:29.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 80%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPA%3C/text%3E%3C/svg%3E)
PN Azure Admin
0
Reputation points
commented 2026-03-27T10:40:14.8033333+00:00
Naveena Patlolla
9,310
Reputation points Microsoft External Staff
Moderator
0 answers
Can not delete Azure Backup Resource Group
Remove-AzRestorePoint: Long running operation failed with status 'Failed'. Additional Info:'There is an active shared access signature outstanding for disk restore point data_30ae2a8e-b5a9-4488-ab14-3270f3aa6783. Call EndGetAccess before deleting the VM…
Azure Backup
Azure Backup
An Azure backup service that provides built-in management at scale.
1,729 questions
asked 2026-03-20T05:14:16.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 35%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
VI
0
Reputation points
commented 2026-03-26T05:09:05.52+00:00
Naveena Patlolla
9,310
Reputation points Microsoft External Staff
Moderator
1 answer
Azure Site Recovery Doesnt work
Couldnt replicate my VM because of this error . Couldnt create a support ticket as well as it was redirected to this page without creating a ticket fr developer plan.
Azure Backup
Azure Backup
An Azure backup service that provides built-in management at scale.
1,729 questions
asked 2026-03-02T15:46:48.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 19%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
DevOps BackendTeam
20
Reputation points
answered 2026-03-25T06:30:32.29+00:00
Naveena Patlolla
9,310
Reputation points Microsoft External Staff
Moderator
0 answers
Azure Backup → Restore / Cleanup issue
The restore point collection cannot be deleted even with PowerShell. The restore point references non‑existent disks The Recovery Services Vault has already been deleted The restore point collection exists only as orphaned backend metadata Resource…
Azure Backup
Azure Backup
An Azure backup service that provides built-in management at scale.
1,729 questions
asked 2026-03-20T20:33:11.73+00:00
VI
0
Reputation points
edited the question 2026-03-24T19:39:54.45+00:00
Suchitra Suregaunkar
11,150
Reputation points Microsoft External Staff
Moderator
2 answers
Microsoft azure recovery services agent installation getting failed
I am having the issue which installing the MARS agent. can someone help me and provide me with a solution to rectify this issue.
Azure Backup
Azure Backup
An Azure backup service that provides built-in management at scale.
1,729 questions
asked 2026-03-21T19:47:36.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 32%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELT%3C/text%3E%3C/svg%3E)
Lewies Thomas
0
Reputation points
commented 2026-03-24T08:28:07.1033333+00:00
Naveena Patlolla
9,310
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
File Share Succeeded on 1st Backup, failing each time since. Error Code 850000
Hi, I have a FSLogix Profiles File Share that is 500 GB that I set up a vault-standard backup for on Friday night. The first backup succeeded and took 8 hours. The subsequent next 3 have failed at the transferring to Vault stage. The 1st failed after 4…
Azure Backup
Azure Backup
An Azure backup service that provides built-in management at scale.
1,729 questions
asked 2026-03-09T09:31:24.31+00:00
MichaelB-2136
150
Reputation points
accepted 2026-03-20T09:15:36.4833333+00:00
MichaelB-2136
150
Reputation points
2 answers
One of the answers was accepted by the question author.
Azure VM backup not triggering
Azure VM backup is not triggering, it means the scheduled backup job is not starting at all.
Azure Backup
Azure Backup
An Azure backup service that provides built-in management at scale.
1,729 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 79%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)