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Orphaned restore point cannot be deleted

ammy J 40 Reputation points
2026-03-26T05:18:28.5966667+00:00

The resource group has been deleted, but the VM restore point was not deleted.
Any suggestions?

Azure Backup
Azure Backup

An Azure backup service that provides built-in management at scale.

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  1. Naveena Patlolla 9,310 Reputation points Microsoft External Staff Moderator
    2026-03-26T05:23:40.3366667+00:00

    Hi @ammy J

    Please try with following troubleshooting steps:

    1)You can't delete a restore point if there are active Shared Access Signatures (SAS) on any of the underlying disk restore points. End the shared access on the disk restore points and retry the operation. Can you try the command to remove it -

    Azure CLI

    YAML

    az disk revoke-access --name MyManagedDisk --resource-group MyResourceGroup

    https://learn.microsoft.com/en-us/cli/azure/disk?view=azure-cli-latest#az-disk-revoke-access

    2)Remove locks

    In the resource group → go to Locks → delete any CanNotDelete or ReadOnly locks.

    3)Disable backup

    a) Go to Recovery Services Vault → Backup Items → Azure Virtual Machine.

    b) If the old VM appears, select it → click Stop backup (delete data)

    4)Delete the RPC

    a) Return to the RPC → click Delete.

    b) If deletion fails, use Azure CLI:

    Azure CLI

    JSON

    az resource delete --ids "/subscriptions/<sub-id>/resourceGroups/<rg-name>/providers/Microsoft.Compute/restorePointCollections/<rpc-name>"

    5)Retry after 24 hours

    Azure may take time to release backend locks.

    6)If the issue still persists, please raise a case with Microsoft
    Reference link:
    https://learn.microsoft.com/en-us/answers/questions/5778917/have-an-orphaned-restore-point-collection-that-can

    Please let me know if you face any challenge here, I can help you to resolve this issue further

    Provide your valuable Comments.

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  1. Q&A Assist
    2026-03-26T05:18:48.7166667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    The restore point is orphaned because its source VM/resource group was deleted, and it now cannot be removed by normal means. This requires backend cleanup by Microsoft.

    Create a technical support request in the Azure portal so the support team can remove the orphaned VM restore point from the platform side. If the subscription does not have a paid support plan, upgrade to at least Standard support, open the ticket, and then downgrade again after resolution if desired.

    In the support request, include:

    • Subscription ID
    • Resource ID of the orphaned restore point (or restore point collection)
    • Approximate deletion time of the original resource group/VM
    • Error message seen when attempting to delete the restore point

    Because this is a platform-side inconsistency, only Microsoft Support can fully clean up the orphaned restore point.

    References:

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