Microsoft 365 and Office | OneDrive | For education | MacOS
A Microsoft file hosting and synchronization service.
318 questions
318 questions with Microsoft 365 and Office | OneDrive | For education | MacOS tags
2 answers
OneDrive stopped working on Mac
My MacOS OneDrive app suddenly stopped working. I get the message "OneDrive can't start" and am told to download the app, but I can neither delete the present app or download a new one. The app was recently updated, and I think it has a serious…
Microsoft 365 and Office | OneDrive | For education | MacOS
asked 2026-05-23T01:09:25.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 61%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
Duane Garrett
0
Reputation points
commented 2026-05-25T03:10:06.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 84%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Hani-Ng
11,315
Reputation points Microsoft External Staff
Moderator
2 answers
How to free up space
I have already deleted several file to free up my storage. it used to remove into recycle bin after deleting and cleaning the recycle bin to free up the space. but in my case when i deleted file it wasn't removed to recycle bin, so i cannot clear the…
Microsoft 365 and Office | OneDrive | For education | MacOS
Microsoft 365 and Office | OneDrive | For education | MacOS
A Microsoft file hosting and synchronization service.
318 questions
asked 2026-05-11T16:50:09.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 57.00000000000001%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Muhammad Bima Yudha Sy
0
Reputation points
edited an answer 2026-05-19T09:43:45.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 40%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Alexandra Tanasescu
0
Reputation points
Moderator
2 answers
Why I can't logged-in my DepEd Email Account on my Macbook? How to fix it?
Why I can't logged-in my DepEd Email Account on my Macbook? How to fix it?
Microsoft 365 and Office | OneDrive | For education | MacOS
Microsoft 365 and Office | OneDrive | For education | MacOS
A Microsoft file hosting and synchronization service.
318 questions
asked 2026-05-01T07:00:29.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 4%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Mohammad Rehan Said
5
Reputation points
commented 2026-05-04T07:40:40.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 25%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGN%3C/text%3E%3C/svg%3E)
Gabriel-N
17,785
Reputation points Microsoft External Staff
Moderator
1 answer
OneDrive setup error on MacOS 26.4.1. Error codes: -93
I am trying to setup OneDrive on new Macbook Air running the latest OS - i.e., MacOS 26.4.1. I've downloaded the latest version of OneDrive from the App Store. Getting an error when going through the setup where it asks me which local folder I want to…
Microsoft 365 and Office | OneDrive | For education | MacOS
Microsoft 365 and Office | OneDrive | For education | MacOS
A Microsoft file hosting and synchronization service.
318 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 90%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
2 answers
Como contactar con soporte humano de Microsoft
¡Buen dia! Como puedo contactar directamente con soporte humano de Microsoft ya que no eh logrado encontrar esta opción, todo se limita a tutoriales, pero yo requiero contactar directamente con ellos.
Microsoft 365 and Office | OneDrive | For education | MacOS
Microsoft 365 and Office | OneDrive | For education | MacOS
A Microsoft file hosting and synchronization service.
318 questions
asked 2025-10-13T13:54:32.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 6%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Ricardo Adame Maldonado
45
Reputation points
commented 2026-04-13T07:02:38.3933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 9%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Michelle-N
16,635
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
how to recover a version of my work, there is a chunk missing of my essay and it is not on version history can I get it back
I lost a chunk of my essay and tried to undo and it is not there, it is not on version history either, the whole section has just disserpeared and I need to submit tomorrow any tips
Microsoft 365 and Office | OneDrive | For education | MacOS
Microsoft 365 and Office | OneDrive | For education | MacOS
A Microsoft file hosting and synchronization service.
318 questions
asked 2026-04-05T13:48:31.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 12%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
JESSIKAH JACKSON
20
Reputation points
commented 2026-04-07T15:21:00.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 1%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
Tamara-Hu
15,280
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
Can OneDrive File Request send an automatic confirmation email after someone uploads a file?
Hi there, A question about the File Request function. I’m currently using the OneDrive File Request feature to collect video uploads for a project. Participants upload files through the request link, and the files are automatically saved to a OneDrive…
Microsoft 365 and Office | OneDrive | For education | MacOS
Microsoft 365 and Office | OneDrive | For education | MacOS
A Microsoft file hosting and synchronization service.
318 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 76%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBZ%3C/text%3E%3C/svg%3E)
4 answers
i need a callback
I have been trying to get through to talk to someone on the phone, but I cannot get through. I am requesting a callback. this is urgent.
Microsoft 365 and Office | OneDrive | For education | MacOS
Microsoft 365 and Office | OneDrive | For education | MacOS
A Microsoft file hosting and synchronization service.
318 questions
asked 2025-12-12T15:20:44.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 52%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
ruby Raine
0
Reputation points
edited a comment 2026-03-04T23:48:06.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 11%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Teddie-D
16,370
Reputation points Microsoft External Staff
Moderator
2 answers
How to recover my university OneDrive data
Hi, Is it possible to recover my University OneDrive data from a deleted account? I have asked the IT service of my school, but they said the server was deleted and no longer to access, so they couldn't help me. I would like to ask any chances of recover…
Microsoft 365 and Office | OneDrive | For education | MacOS
Microsoft 365 and Office | OneDrive | For education | MacOS
A Microsoft file hosting and synchronization service.
318 questions
asked 2026-03-03T08:46:10.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 40%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWH%3C/text%3E%3C/svg%3E)
Winnie Ho
0
Reputation points
answered 2026-03-03T10:34:01.26+00:00
Michelle-N
16,635
Reputation points Microsoft External Staff
Moderator
1 answer
VANISHED NOTES
I took that notes for over 8hrs and ik for a fact that I autosave that because as I remember I did take my online quiz after taking that notes and from my website history it did say Feb 20 2026. and it did just vanished out of nowhere even the history…
Microsoft 365 and Office | OneDrive | For education | MacOS
Microsoft 365 and Office | OneDrive | For education | MacOS
A Microsoft file hosting and synchronization service.
318 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 0%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
Unable to sign into OneDrive
I'm trying to sign into OneDrive using my University account login. As I sign in, it says "Sorry, but we’re having trouble signing you in", and then: AADSTS50020: User account [Moderator note: personal info removed]@deakin.edu.au' from…
Microsoft 365 and Office | OneDrive | For education | MacOS
Microsoft 365 and Office | OneDrive | For education | MacOS
A Microsoft file hosting and synchronization service.
318 questions
asked 2026-02-24T07:04:24.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 79%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
LOTTIE MAY LODGE
20
Reputation points
commented 2026-02-26T07:41:05.0133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 19%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Jayden-P
22,475
Reputation points Microsoft External Staff
Moderator
2 answers
Something went wrong We're sorry, sign-in isn't working right now. But we're on it! Please try again later. If this problem persists, contact your support team and include these technical details
I can't login to Microsoft Correlation ID: <PII removed>
Microsoft 365 and Office | OneDrive | For education | MacOS
Microsoft 365 and Office | OneDrive | For education | MacOS
A Microsoft file hosting and synchronization service.
318 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 83%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKF%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 18%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
1 answer
OneDrive is permanently stuck on “Looking for changes” on my Mac
Hi, My OneDrive is permanently stuck on “Looking for changes” on my Mac, and it never finishes syncing. Here’s what I’ve already tried: Unlinked and re-linked my OneDrive account Quit and reinstalled OneDrive Cleared the OneDrive cache Removed related…
Microsoft 365 and Office | OneDrive | For education | MacOS
Microsoft 365 and Office | OneDrive | For education | MacOS
A Microsoft file hosting and synchronization service.
318 questions
asked 2025-11-14T20:35:43.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 0%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESZ%3C/text%3E%3C/svg%3E)
Saeed Zolfaghary Pour
5
Reputation points
commented 2026-01-29T02:44:23.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 16%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
S.J. Huskey
0
Reputation points
2 answers
Two OneDrive-folder with the same name - how to fix this?
I am using OneDrive as a member of different organisations and so far this was fine. Since an update, however, the OneDrive folders in my sidebar don't bear the name of the organisation they belong to anymore. Instead, Ive got two folders simply called…
Microsoft 365 and Office | OneDrive | For education | MacOS
Microsoft 365 and Office | OneDrive | For education | MacOS
A Microsoft file hosting and synchronization service.
318 questions
asked 2026-01-22T16:49:10.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 0%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELG%3C/text%3E%3C/svg%3E)
Lucas Gunkel
0
Reputation points
commented 2026-01-28T05:24:45.1133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 9%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
Kha-N
8,260
Reputation points Microsoft External Staff
Moderator
2 answers
All of my files are suddenly gone
I am a university student who uses OneDrive through my university. Suddenly all of the files on my computer disappeared yesterday, and I do not have access to the rest of them. I really need these documents back.
Microsoft 365 and Office | OneDrive | For education | MacOS
Microsoft 365 and Office | OneDrive | For education | MacOS
A Microsoft file hosting and synchronization service.
318 questions
asked 2026-01-15T22:24:23.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 18%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGE%3C/text%3E%3C/svg%3E)
Guedira, Elias Michael
0
Reputation points
commented 2026-01-19T07:53:21.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 1%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
Dora-T
13,745
Reputation points Microsoft External Staff
Moderator
1 answer
Log in with new account to onedrive on mac
Hi, I moved universities and am trying to install onedrive desktop for my new university/employer. I re-downloaded the onedrive app, but now every time I get stuck at the log in phase. The app asks me to fill out an old password from my keychain that…
Microsoft 365 and Office | OneDrive | For education | MacOS
Microsoft 365 and Office | OneDrive | For education | MacOS
A Microsoft file hosting and synchronization service.
318 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 90%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
4 answers
One of the answers was accepted by the question author.
lost all data on OneDrive
hi, I just lost all data on my OneDrive. please write to support me on retrieving the data. this is super urgent. thank you. ****@insead.edu regards, Mia
Microsoft 365 and Office | OneDrive | For education | MacOS
Microsoft 365 and Office | OneDrive | For education | MacOS
A Microsoft file hosting and synchronization service.
318 questions
asked 2025-08-04T14:17:02.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 28.000000000000004%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZM%3C/text%3E%3C/svg%3E)
ZHU Mia
20
Reputation points
edited a comment 2025-12-23T09:45:57.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
2 answers
One of the answers was accepted by the question author.
OneDrive for Mac: different accounts with different preferences on same Mac?
Are the preference settings for OneDrive for MacOS stored separately for each user account (can be multiple user accounts on the same Mac) or instead stored for with the app (so are the same regardless of which user account is logged on)? Here's why I…
Microsoft 365 and Office | OneDrive | For education | MacOS
Microsoft 365 and Office | OneDrive | For education | MacOS
A Microsoft file hosting and synchronization service.
318 questions
asked 2025-12-19T13:10:13.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 28.000000000000004%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBH%3C/text%3E%3C/svg%3E)
Bill H
40
Reputation points
commented 2025-12-23T08:31:03.2666667+00:00
Michelle-N
16,635
Reputation points Microsoft External Staff
Moderator
2 answers
Lost a document in an old account and need to retrieve it
Hello, I had a Microsoft365 account under a University of California Santa Cruz email. The benefits of that school email (such as Microsoft 365) have been since revoked after my graduating. I lost a very important document on it. Please help me retrieve…
Microsoft 365 and Office | OneDrive | For education | MacOS
Microsoft 365 and Office | OneDrive | For education | MacOS
A Microsoft file hosting and synchronization service.
318 questions
asked 2025-12-19T18:48:33.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 67%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUI%3C/text%3E%3C/svg%3E)
Ulliana Igorevna Vasilieva
0
Reputation points
commented 2025-12-22T13:37:17.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 15%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jack-Bu
6,770
Reputation points Microsoft External Staff
Moderator
1 answer
Urgent Concern Regarding OneDrive Storage Transfer and Missing Usage
Dear OneDrive Technical Support Team, I am writing to seek urgent assistance, as I am extremely stressed and concerned about my OneDrive data. I am a PhD student. For the past few years, the university provided 1 TB of OneDrive storage under my student…
Microsoft 365 and Office | OneDrive | For education | MacOS
Microsoft 365 and Office | OneDrive | For education | MacOS
A Microsoft file hosting and synchronization service.
318 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 13%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)