18,856 questions
18,856 questions with Outlook | Web | Outlook.com | Account management, security, and privacy tags
1 answer
One of the answers was accepted by the question author.
Money on wrong account please help ?
Please help I had put my money on the wrong account could u please help me put it on the right one which is ; <Mod remove PII> @gmail.com or else put it back on my code then I will put it on the account above. The account the money is on and I…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-05T17:37:13.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 20%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETJ%3C/text%3E%3C/svg%3E)
Tatjana Joiner
0
Reputation points
accepted 2025-12-06T05:19:13.4166667+00:00
Tatjana Joiner
0
Reputation points
2 answers
Need help with account hacked
I've been trying to contact microsoft as my account was hacked, I regained account access but they refuse to let me revert back to my old email, I requested a data change but its making me wait a month for the email to change back, SOMEONE PLEASE…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-05T21:04:03.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 55.00000000000001%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENW%3C/text%3E%3C/svg%3E)
Nathan Wheeler
0
Reputation points
commented 2025-12-06T04:48:23.1866667+00:00
Nathan Wheeler
0
Reputation points
2 answers
Inicio de sesión
Cuando intento iniciar sesión en mí cuenta principal me dice que utilicé la clave demasiadas veces de manera incorrecta, aún cambiando la clave me dice lo mismo. En el correo de recuperación cuando pongo para recuperar la contraseña me sale un email que…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-11-25T19:18:41.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 36%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENC%3C/text%3E%3C/svg%3E)
Nicolas Calderon
0
Reputation points
commented 2025-12-06T04:21:38.9766667+00:00
Nicolas Calderon
0
Reputation points
2 answers
My Microsoft account was hacked. The email is changed
My account was hacked, but I can still access my account. Even though the email address is the hacker's, they can use my own password, but I can't change the email address back to mine, and the email address the hacker used is a temporary email address.
Outlook | Web | Outlook.com | Account management, security, and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 62%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
3 answers
My live.com account might be getting crossed with someone else's outlook.com account with the same username
Hi - I have a feeling that someone has the same user name for their outlook account, and it is either getting filtered incorrectly to my live.com account, or is otherwise having crossed wires. For example, my ******@live.com getting a few emails that…
Outlook | Web | Outlook.com | Account management, security, and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 49%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEW%3C/text%3E%3C/svg%3E)
2 answers
help me pleaseee
I GOT MY ACCOUNT HACKED HE KNOWS MY LOCATION HE HACKED MY ACCOUNT NAMED MRMATYS MINECRAFT ACC AND HACKED MY EMAILL ******@gmail.com i have my location at barbados bcs he knows my location please help Moved from: Microsoft Security | Active Directory…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-04T22:12:16.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 39%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
vojky matyas
0
Reputation points
answered 2025-12-05T23:59:08.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 39%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Darhyl Amizola
25,775
Reputation points
Independent Advisor
2 answers
I cant sign in into my account because ive been hacked
My Microsoft account was hacked and the hacker changed my primary email his email. My original email was removed, so the system says it doesn't exist. I am locked out of all devices. please help Moved from: Microsoft Security | Microsoft Authenticator
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-02T04:01:26.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 14.000000000000002%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIZ%3C/text%3E%3C/svg%3E)
isabella zamora
15
Reputation points
edited a comment 2025-12-05T22:06:56.5533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 38%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Biffle Buffon
0
Reputation points
3 answers
how to i get my old email account back
i need help to get my old email account back i had to make new email account when i reinstalled windows my old email was [Moderator note: personal information removed]
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-05T15:41:46.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 49%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
charles mclean
0
Reputation points
answered 2025-12-05T21:24:20.1866667+00:00
Stefan Blom
323K
Reputation points MVP
Volunteer Moderator
2 answers
The change password not working
Every time I try to change my password it says, "We ran into a problem. Please try again." I have tired over several days and I am getting spam emails from myself and need to change my password ASAP. Moved from: Microsoft Security | Microsoft…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-05T18:20:19.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
Tabitha Burke
0
Reputation points
answered 2025-12-05T19:16:14.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 46%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHM%3C/text%3E%3C/svg%3E)
Harold Milan
10,555
Reputation points
Independent Advisor
2 answers
Não consigo logar na minha conta Microsoft
Quando tanto logar aparece uma mensagem dizendo que tem muitas solicitações sendo que eu não tentei logar antes faz meses que está assim
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-09-10T23:51:18.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 20%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Artur Amaro
0
Reputation points
commented 2025-12-05T19:14:57.2633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 37%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Solange Lauer
0
Reputation points
2 answers
cannot change my primary email address on my Microsoft Account
How do I change my primary email address for my microsoft account? Under my primary email address according to account.live.com i have this message: "Your organization's policies prevent you from changing your primary username." I do…
Outlook | Web | Outlook.com | Account management, security, and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 35%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECJ%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 81%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
2 answers
How to recover locked account due to too many attempts while not having access to authenticator
Hello! I have been attempting to access an old account that had Minecraft migrated on. When I tried to log in I most likely tried a couple of passwords until it said that it has been locked due to too many tries. Even after 24 hours the lock is still on.…
Outlook | Web | Outlook.com | Account management, security, and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 82%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
1 answer
My Hotmail was hacked last month
<Mod mask PII> My Microsoft account was hacked, so I tried a lot of recoveries, but my email, password, and privacy were all modified, so I couldn't. Before that, my Microsoft account email was [<Mod remove PII> ] and my username was…
Outlook | Web | Outlook.com | Account management, security, and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 37%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHH%3C/text%3E%3C/svg%3E)
1 answer
Como puedo ingresar a mi cuenta microsoft, si ya no tengo el numero de telefono para que me procesa la verificacion de dos pasos
En si me se mi contraseña, mi usuario . Pero me pide verificacion de dos pasos en este caso el numero que esta registrado ya no lo tengo y por ende no puedo ingresar a mi cuenta
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-09-10T22:31:57.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 59%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
JOSE DE JESUS SANTIAGO NERI
0
Reputation points
commented 2025-12-05T16:40:58.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 9%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
Pedro González
0
Reputation points
2 answers
My Minecraft account was recently stolen
I was recently tricked into giving a password change code to a Discord bot, which stole my account. (acc name Mrmaire) For about 4 years, my account has had the same email and multiple very similar passwords due to me having a bad memory. But for some…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-04T14:30:13.3933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 11%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
Luke Sowers / Sarah sowers
0
Reputation points
commented 2025-12-05T15:34:10.3266667+00:00
Luke Sowers / Sarah sowers
0
Reputation points
2 answers
A strange outlook-account has been automatically generated
I was asked to log on to my Microsoft account by creating an outlook-account. When I created this: <Mod remove PII> @outlook.com from my gmail: <Mod remove PII> @gmail.com - Microsoft changed it to: <Mod mask PII> outlook_xxxxxxxxxx…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-05T11:50:21.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 52%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Sara Øllgaard
0
Reputation points
edited the question 2025-12-05T15:00:46.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 19%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
simo-k
67,355
Reputation points
Volunteer Moderator
1 answer
My email is hacked
i couldnt sign in my email and recovery account also changed buy hacker,tryed to get it back need more informations for support , i have some files can show me that account belongs to me please microsoft contact me i can send u some files that shows…
Outlook | Web | Outlook.com | Account management, security, and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 47%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EET%3C/text%3E%3C/svg%3E)
2 answers
How to recover a hotmail account
A year ago, I created a hotmail account. During the creation process, my password manager died and the generated password was never saved. The account was created, but I could never log in. I have never been able to log in. If I try a password reset,…
Outlook | Web | Outlook.com | Account management, security, and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 49%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIS%3C/text%3E%3C/svg%3E)
1 answer
I cannot access and sign into Outlook. It says its offline.
My outlook will not connect to the server and states that it is offline. How do you get a hold of tech support via phone number? Moved from Microsoft 365 and Office | Other
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-05T10:16:05.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 4%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
Ross DiPaolo
0
Reputation points
answered 2025-12-05T14:16:22.1666667+00:00
Rez
10,615
Reputation points
Independent Advisor
2 answers
How do I log out of my e-mail?
How do I log out of my new outlook e-mail account?
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-11-29T19:17:48.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 67%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Monti Wilson
0
Reputation points
edited an answer 2025-12-05T13:32:47.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 24%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVV%3C/text%3E%3C/svg%3E)
Victor1-V
2,380
Reputation points Microsoft External Staff
Moderator