How to recover a hotmail account

It seems you are experiencing a challenging situation with your Hotmail account recovery. Here are some steps you can take to try to resolve the issue:

1. Use the Account Recovery Form: Since you are unable to answer the questions about the last three people you emailed, you can try using the account recovery form provided by Microsoft. This form allows you to provide as much information as possible to help verify your identity. Make sure to include any details you remember about your account, such as when you created it, any previous passwords, and any other relevant information.
2. Contact Microsoft Support: If the automated recovery process is not working, you may need to reach out to Microsoft Support directly. While you mentioned difficulty connecting with a human, try using the support page for Microsoft accounts, where you can find options for live chat or phone support. Sometimes, persistence is key, and trying at different times may yield better results.
3. Check for Alternative Recovery Options: If you have set up any recovery options such as a secondary email or phone number, ensure that you check those as well. Microsoft may send recovery codes or information to those alternatives.
4. Create a New Account: If all else fails and you cannot recover your account, consider creating a new Hotmail account. While this is not ideal, it may be necessary if you cannot regain access to your original account.
5. Feedback to Microsoft: Providing feedback about your experience can be helpful for Microsoft to improve their support processes. You can do this through their feedback channels.

Unfortunately, account recovery can be a frustrating process, especially when automated systems do not accommodate unique situations. Keep trying the recovery options and reach out to support for further assistance.

References:

• Troubleshoot sign-in issues and account access problems

Hi,

sorry that your having this kind of issue, unfortunately Microsoft’s account recovery system is fully automated for security reasons. If you never signed in or sent emails, the recovery form struggles because it relies on activity signals to verify ownership. Agents cannot override this process even if you provide ID so the only options are:

Submit the recovery form with maximum details creation date, location, guessed passwords, any linked services like Windows or Xbox.

Use a different Microsoft account to contact support for guidance they can confirm status but cannot unlock the account.

If recovery fails, the account may remain inaccessible because Microsoft does not allow manual resets for consumer accounts without matching signals. Happy to help!