84 questions with Microsoft 365 and Office | Microsoft 365 Defender | For home | Android tags

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5 answers

Windows Defender

I have just installed DEFENDER on my android phone - App states 'Needs Attention', the 'Web Protection' is active but when dropping down the Protection is off. when i move to slider to On it automatically refers back to off.

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked 2025-09-02T14:49:14.3633333+00:00
Mike Willetts 0 Reputation points
commented 2026-05-17T11:00:30.81+00:00
Kathleen McCluskey 0 Reputation points
2 answers

How to delete microsoft defender from my android using my desktop

How to delete microsoft defender from my android using my desktop

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked 2026-05-05T16:53:54.29+00:00
Beth Strauss 0 Reputation points
answered 2026-05-05T17:30:12.3733333+00:00
Ferdinand Nanalig 30,145 Reputation points Independent Advisor
1 answer

365 Family adult member cant sign into defender

I upgraded to 365 Family. Im sharing with my adult daughter and when she tries to log into MS Defender to set it up, she get an error "Invalid license. Please contact administrator".

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked 2026-04-24T20:36:00.43+00:00
Evonne Rice 0 Reputation points
answered 2026-04-24T21:10:23.8066667+00:00
EmilyS726 234.9K Reputation points Independent Advisor
1 answer

can't log in to microsoft 365 copilot

When attempting to open microsoft 365, stays at white screen saying looking for accounts. Cannot log in to any microsoft accounts on my phone, can do so on my pc

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked 2026-04-16T02:30:13.72+00:00
Jessica Eastley 0 Reputation points
answered 2026-04-16T03:08:17.1466667+00:00
Gunasekar N 68,335 Reputation points Independent Advisor
1 answer

invalid license please contact administrator in MS Defender

I have a personal M365 Subscription, for one of my account, I am not able to sign in to MS Defender app and it shows invalid license please contact administrator. I have validated properly that I have an M365 Personal Subscription Only for this one…

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked 2026-03-11T05:56:24.84+00:00
Deepankar Arun Jain 0 Reputation points Microsoft Employee
answered 2026-04-01T04:32:31.03+00:00
Xavier-D 8,585 Reputation points Microsoft External Staff Moderator
1 answer

Initiating Web Protection on my Samsung S-25 android cellphone?

How do I initiate my web protection on my Samsung S-25 android cellphone once I downloaded the Microsoft Defender app?

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked 2026-03-29T21:37:39.53+00:00
Allen Bergseth 0 Reputation points
answered 2026-03-29T22:03:28.25+00:00

AI answer

1 answer One of the answers was accepted by the question author.

I can't join my online lecture

Every Tuesday I have an online class when j try to join on the teams mobile app it keeps saying I must rejoin i am pretty sure the problem is not the link as other learners can join and it's also not the connectivity what can you do to help me?

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked 2026-02-24T10:28:47.14+00:00
DIBOLELO SEIPHETLHO 20 Reputation points
accepted 2026-02-24T10:29:55.4766667+00:00
DIBOLELO SEIPHETLHO 20 Reputation points
1 answer

My 365 has been hacked. Please call me asap! 443-938-5511

My Microsoft 365 has been hacked! Please call me asap to resolve. 443/938-5511

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked 2026-02-23T17:58:34.2466667+00:00
Chasidah Rogers 0 Reputation points
answered 2026-02-23T17:58:42.98+00:00

AI answer

1 answer

Having issue with macro enabled sheet

when i download a macro enabled sheet and run getting error 'Run time error 3004' Please help to resolve this issue.

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked 2026-02-09T03:20:33.57+00:00
sriram mandala 0 Reputation points
answered 2026-02-09T03:20:42.7166667+00:00

AI answer

2 answers One of the answers was accepted by the question author.

Recibí un e-mail de Microsoft indicando que me iban deshabilitar mi correo electrónico

Recibí un email de Microsoft indicando que me iba deshabilitar el correo electrónico quiero confirmar si son ustedes que me enviaron email.

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked 2026-02-05T15:42:05.9566667+00:00
Stephanie Santiago 20 Reputation points
accepted 2026-02-05T18:55:40.4+00:00
Stephanie Santiago 20 Reputation points
1 answer

Microsoft Defender - Invalid License , contact administrator

I have a Microsoft family subscription. Microsoft defender works perfectly on my iOS device. when attempting to sign into ms defender on my kids android device, I get a message saying invalid license , contact administrator. I have attempted to login…

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked 2026-01-17T06:23:45.02+00:00
Naziri-5609 10 Reputation points
answered 2026-01-17T06:23:54.74+00:00

AI answer

2 answers

Unable to sign in Microsoft Defender app on mobile (android)

Hi, I need help with my Microsoft Defender app on phone (android) that refuses to accept the account. Done with all those basic troubleshooting steps and this error not a valid account, please contact your admin keeps on showing.

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked 2025-12-02T22:14:53.5666667+00:00
Helen McCreadie 5 Reputation points
commented 2026-01-16T19:50:00.8533333+00:00
Helen McCreadie 5 Reputation points
3 answers One of the answers was accepted by the question author.

Me avisan que van a cancelar mi cuenta de correo pero no logro la fotografía biométrica que me mandan

No puedo tomarme la foto biométrica y me dicen que cancelaran mi cuenta que puedo hacer?

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked 2026-01-08T16:27:41.1233333+00:00
answered 2026-01-08T17:18:59.1+00:00
John Oliver 11,630 Reputation points Independent Advisor
2 answers

transfer 365 to my new computer

i believe i have a microsoft 365 account but i can not get it on my new computer. i can bring up my microsoft account but it keeps telling me to purchase a 365 plan

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked 2025-12-05T21:47:26.92+00:00
mike skalecki 0 Reputation points
commented 2025-12-07T07:18:46.21+00:00
Anonymous
2 answers

Authenticator app doesn't sign me in

All times that I had tried to sign in authenticator app, it appears a reoccurring circle that doesn't app my account. Moreover, When, I try to log in my account page with my computer to report that I have not defender installed in my account in my mobile…

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked 2025-11-10T14:47:00.4066667+00:00
54561732692 0 Reputation points
answered 2025-11-10T15:20:47.5666667+00:00
Richard Trinidad 6,285 Reputation points Independent Advisor
1 answer

How to restart Windows Defender on my Android phone.

I am told Microsoft Defender was turned off in my Android phone. I was not aware of doing so, and need to turn it on again.

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked 2025-11-04T17:44:57.95+00:00
Ted Holt 0 Reputation points
answered 2025-11-04T18:18:55.57+00:00
JC 8,225 Reputation points Independent Advisor
1 answer

COMO AGREGRAR UAN LAPTOP A MI CUENTA

COMO AGREGAR UNA LAPTOP HP A MI CUENTA. Cuando coloco el número de serie, me dice que no lo reconoce. Necesitaría un tutorial o procedimiento.

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked 2025-10-31T15:04:36.3366667+00:00
jorge lorenzo 0 Reputation points
answered 2025-10-31T16:32:04.95+00:00
Richard Trinidad 6,285 Reputation points Independent Advisor
1 answer

No email confirmation of upgraded storage

Upgraded my storage of Microsoft 365 but email went to my son's account ; ******@gmail.com Order number ; 6868158764 Microsoft 365 personal GBP; £84.99 It needs to be sorted to this email ******@outlook.com

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked 2025-10-18T13:45:53.81+00:00
Mike Dulson 0 Reputation points
answered 2025-10-18T14:24:32.1566667+00:00
JC 8,225 Reputation points Independent Advisor
1 answer

error code 0x8007016A

I am trying to transfer photos from my phone to my PC but get this error code 0x8007016A

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked 2025-09-20T13:09:35.49+00:00
Joseph Egan 0 Reputation points
answered 2025-09-20T16:00:11.1166667+00:00
JANSHER LIWAG 8,845 Reputation points Independent Advisor
1 answer

i can't login in my mobile app, its showing always too many request

everytime i try to login with my mobile app of office 365, its alwasy show too many request, and

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked 2025-08-10T04:06:45.11+00:00
ASHOK SHARMA 5 Reputation points
commented 2025-08-21T04:02:02.29+00:00
Anonymous