I read somewhere, that a compliance is something which should be assigned to users instead of devices. Maybe that is a root cause here...
Compliance failing because Firewall not detected
Pavel yannara Mirochnitchenko
13,396
Reputation points MVP
Win10 cloud-only Intune managed, 1909 and 2004 devices. I get:
"Firewall Error -2016345612"
ERROR CODE
0x87d101f4
ERROR DETAILS
Syncml(500): The recipient encountered an unexpected condition which prevented it from fulfilling the request
I noticed that first when I create the compliance policy, it is green but after some usage, it turns to error. Seems like a bug. I use only Win10 protection, no 3rd party and Firewall is own and Security Center is green in Win10.
Microsoft Security | Intune | Configuration
Microsoft Security | Intune | Other
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Joshua Hunt 66 Reputation points2022-01-14T10:53:18.933+00:00 Hi, I had the same issue with device compliance and the same error code. The way i fixed this was by pushing all updates and re-syncing from the user side. Settings > Accounts > access work or school > info button on your tenant > sync.
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Aravinth Mathan 416 Reputation points2022-03-03T13:14:06.17+00:00 Facing the same issue with our tenant too. Has anyone able to find the reason and fix for this please?
Regards
Aravinth M -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 37%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEM%3C/text%3E%3C/svg%3E)
Ericka Maina 0 Reputation points2023-02-09T16:22:03.5+00:00 This worked for me. thanks
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 1%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
Efstratios Stratis 56 Reputation points2023-10-09T13:37:44.5166667+00:00 We have the same issue only on Win11 devices, done all that users suggest no luck.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 21%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
Martin Juul Erthmann Papsøe 0 Reputation points2023-11-30T15:11:41.1066667+00:00 The sync from the client PC worked for me.
"Settings > Accounts > access work or school > info button on your tenant > sync."Didn't do a push of anything. Only the sync. Weird problem.
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21 answers
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Pavel yannara Mirochnitchenko 13,396 Reputation points MVP
2022-12-23T21:45:15.637+00:00 -
Rudy Ooms 701 Reputation points MVP2022-12-24T06:08:27.473+00:00 True i mentioned here some time ago https://call4cloud.nl/2021/06/blood-sweat-and-built-in-compliance-policies/#2.3
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Brad Boozer Administrator 0 Reputation points2023-02-17T15:39:44.4633333+00:00 Ours are already assigned to users, yet this happens occasionally. Sync on both ends have failed. One of my guys tried resetting PIN, and it immediately went compliant. Odd......
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