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Compliance failing because Firewall not detected

Pavel yannara Mirochnitchenko 12,611 Reputation points MVP
2020-08-18T08:59:43.66+00:00

Win10 cloud-only Intune managed, 1909 and 2004 devices. I get:

"Firewall Error -2016345612"
ERROR CODE
0x87d101f4
ERROR DETAILS
Syncml(500): The recipient encountered an unexpected condition which prevented it from fulfilling the request

I noticed that first when I create the compliance policy, it is green but after some usage, it turns to error. Seems like a bug. I use only Win10 protection, no 3rd party and Firewall is own and Security Center is green in Win10.

Microsoft Intune Configuration
Microsoft Intune Configuration
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Configuration: The process of arranging or setting up computer systems, hardware, or software.
1,929 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
5,237 questions

21 answers

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  1. maikel timmermans 1 Reputation point
    2022-05-09T08:18:19.017+00:00

    The following has solved the issue for us, on the devices where to problem occured.

    0 comments
  2. Mikkel Lund Knudsen 111 Reputation points
    2022-05-09T10:23:52.583+00:00

    But?

    disable the Firewall from the device.

    That doesn't sound like an option for me - tbh. :(

  3. FDST92 1 Reputation point
    2022-12-19T14:56:48.81+00:00

    Does someone knows how to automate the task reported by @HelplessDesk-7647 ? I tried to find some informations in Microsoft Support, Rudy Ooms and other MVPs blogs, ....

    I can't find which action does the "Check Access" button do in background... The "sync" button online doesn't seem to do the same thing.

    We have around 500 devices that have the issues mentionned in this post and we're unable to resolve.

    0 comments
  4. Rudy Ooms 611 Reputation points MVP
    2022-12-22T12:58:40.21+00:00

    Funny... Me searching for this error let me here... and noticing my name :) ... funny... I removed the firewall policy from the compliance policy long ago because of this error... but never looked at it... mmm guess I am out of stuff to look at it... soooo let me get my shovel

  5. Mikkel Lund Knudsen 111 Reputation points
    2022-12-22T13:23:05.37+00:00

    We still check for these things in our Compliance - and so far no issues.

    Windows 11 AAD - and Co-Managed.

    Antispyware
    Microsoft Defender Antimalware
    Antivirus
    Microsoft Defender Antimalware security intelligence up-to-date
    Trusted Platform Module (TPM)
    Firewall
    Require code integrity
    Real-time protection
    Require BitLocker
    Require Secure Boot to be enabled on the device

    0 comments

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