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Got an email from Family Safety. Scam?

Anonymous
2023-11-13T13:45:28+00:00

hi I just got an email this morning that someone was added to my family safety. I don't have family safety. Then a few mins later I get a charge from Microsoft for $50 on my bank account. Is this a scam?

Microsoft 365 and Office | Microsoft Family Safety | Other | Android

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  1. Anonymous
    2023-11-19T23:37:57+00:00

    This happened to me as well. 4 days ago Willow Kerlin added themselves to my account but I couldn’t find them to remove them and just last night 4 $50 charges and they removed themselves immediately and my bank detected fraud and I have spent all day dealing with it.

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  2. Anonymous
    2023-11-26T00:40:23+00:00

    Need someone from Microsoft to investigate this. Maybe a data breach somewhere.

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  3. Anonymous
    2023-11-19T23:41:30+00:00

    I also do not have family safety. I don’t know Willow Kirlin and I canceled my bank card I think Microsoft had a big hacker. Because about 40 minutes ago the same happened to my sister as well.

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  4. Anonymous
    2023-11-14T03:48:32+00:00

    there was someone that added themselves on it. It was a name I'm not familiar with. It was just odd they added themselves then minutes later got a $50 dollar charge.

    not sure how my card was compromised

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  5. Anonymous
    2023-11-13T14:44:14+00:00

    Hi Edward. I am Sumit, an Independent Advisor. Welcome to the Microsoft Community.

    There are no charges for Microsoft Family Safety. If you go to https://account.microsoft.com/billing/orders do you see any charge?

    Please keep us posted.

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