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My Microphone does not show up as recording device in remote desktop

Anonymous
2010-04-12T09:37:47+00:00

Old Scenario:

Was incredibly happy with Win7 and sang praises to everyone who would listen on a particular feature of Win7 Remote Desktop.

When working at home on my work laptop.. (small formfactor 1200x800) I was using RDP from my Win7 ULT dekstop into the WIN7 ENT laptop…

Benefits were that I could now use my 30” screen *and* my 24” screen for full desktop usage.

Key benefit was the microphone redirection also as it allowed me to use my desktop surround speakers, and high quality microphone for corporate OCS voice calls locally and internationally.  (Great sound quality)

New Scenario:

My pre-release version of Win7 on my laptop expired, and I re-installed with release version of Win7 ENT

The multiple-screen benefits of Win7 still exist but the microphone redirection no longer works, (despite having the appropriate switch set in the RDP connection)

Microphone works for voice Windows Live calls on the desktop locally.

When RDP-ed to the laptop no “recording device” exists.  When I make OCS voice calls I can hear the other person but no microphone sound is passed through.

Would really appreciate any assistance on troubleshooting this.

Thanks,

Gavin

Windows Server Accessibility

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  1. Anonymous
    2010-04-13T00:06:45+00:00

    Hi A G Williams,

    Since you’re facing this issue after reinstalling Windows 7, audio redirection or bidirectional audio from terminal server to your laptop must be disabled. Contact your IT admin to check if redirecting audio to client terminal services RDP is enabled.

    Also check in your laptop, whether you’re Remote desktop client is configured to support this feature.

    1.     Open Remote Desktop Client

    2.     Click on Remote Audio>settings>Microphone

    3.     Under Microphone, make sure “Record from this computer” is enabled.

    Also check the following link below,

    http://technet.microsoft.com/ja-jp/library/cc725887(WS.10).aspx Device and Resource Redirection

    Hope this information helped you!

    Regards

    Yaaser - Microsoft Support Engineer

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  1. Anonymous
    2010-04-15T15:01:57+00:00

    Hi,

    Yes.. as mentioned above I have "record from this computer" enabled on my Windows 7 desktop.. (the one making the connection)

    w/r/t device and resource redirection.. do I do this on the local desktop .. or on my remote desktop itself?

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  2. Anonymous
    2010-05-07T15:34:02+00:00

    Hi,

    same or similar problem here.

    I configured the Remote Desktop Session Host Server as described in the following article: http://technet.microsoft.com/en-us/library/cc743165.aspx

    Client Experience is configured to support Audio and video playback and Audio recording redirection.

    Desktop Experience Feature is installed too.

    The Audio Recording Redirection Policies are set and enabled.

    In the Remote Desktop Connection (RDC) which i use to connect from the Hostserver to the Client VM, the options "Remote audio playback play on this computer" and "Remote audio recording Record from this computer" are checked.

    But in this open RDP Connection there is no recording device, but playback device listed.

    On the physical computer both are available, why not in the VM over RDC?

    Its essential for me to get both working: playback AND recording.

    Thanx in advance,

    Patrick

    1 person found this answer helpful.
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  3. Anonymous
    2010-05-11T15:33:25+00:00

    *bump*

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  4. Anonymous
    2010-05-13T06:28:05+00:00

    Same issue here. Any ideas?

    Casper Pieterse, Principle Consultant - UC, Dimension Data South Africa, Microsoft Certified Master: Exchange 2007

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