After the latest update on Microsoft Edge, I am getting an edgeservices.bing.com url that runs and never stops whenever I start Edge

Daniel Woelmer 360

I updated Edge to 112.0.1722.34, and ever since then whenever I open Edge, the startup page is briefly displayed and then the following URL is executed and never stops: https://edgeservices.bing.com/edgesvc/shell?lightschemeovr=1&FORM=SHORUN&udscs=1&udsnav=1&setlang=en-US&clientscopes=noheader,coauthor,chat,docvisibility,visibilitypm,&udsframed=1&adlt=strict If I log into another user on the same laptop, Edge opens correctly. How can I get Edge to not execute the above command? I'm running on Windows 10 Home 22H2 and Windows update is current.

Ryan Thomas 5 Reputation points

2023-04-08T06:01:42.4666667+00:00

I'm getting the same thing, auto-redirects a few seconds after opening the browser, then doesn't happen again until I close and reopen it.
LA_Xsander 25 Reputation points

2023-04-08T08:55:23.26+00:00

same here... very annoying / frustrating. Thinking to switch back to chrome
James Scherrer 0 Reputation points

2023-04-08T15:29:51.9533333+00:00

Same here (James' dad)
Alex Grant-Parra 5 Reputation points

2023-04-08T16:07:06.96+00:00

Same here, The answer that was given didn't solve it.
Deleted

This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Acatloverkid1 0 Reputation points

2023-04-08T21:37:30.01+00:00

Same, resetting didn't help. I don't want to reinstall edge tho.
VHR1 0 Reputation points

2023-04-09T11:39:10.6+00:00

I tried resetting the values to default. It started normally once and the next time I started it, the same annoying thing happened. Windows update is current, running on 10 Home 22H2
DuoRainbow 0 Reputation points

2023-04-09T12:43:31.1+00:00

Its true
rui heng chuan 5 Reputation points

2023-04-09T14:46:07.0266667+00:00

Do you guys have the microsoft family safety thing that monitors your child's windows device? Could it be interfering with it.
Marcheko 5 Reputation points

2023-04-10T00:23:47.1133333+00:00

I tried everything, but no matter what it always opens
Yu Zhou-MSFT 13,666 Reputation points Microsoft Vendor

2023-04-10T06:14:27.3366667+00:00

Hi @Daniel Woelmer

How about the issue? Do the suggestions work for you?

I suggest you can also try to reset Edge and repair Edge. Reference link: What to do if Microsoft Edge isn't working.
Lostfields 0 Reputation points

2023-04-10T21:18:04.4233333+00:00

None of the suggestions work for ny child account (admin rights), yet to happen for my regular child accounts
James Stephens 0 Reputation points

2023-04-11T01:28:29.4266667+00:00

I am having the same issue. The logo is "Bing's" logo so I guess they have something to do with stopping computers from accessing PDFs. I've found that I can still click and drag PDFs into my email and then open them from my iPhone. However, I need access on my computer as I'm sure everyone else does too. Hopefully they fix this mess and don't try whatever exactly they were trying again.
James Stephens 0 Reputation points

2023-04-11T01:42:23.97+00:00

Just figured out the issue on my end. Maybe it will work for you too. Delete your edge account in the upper right corner if it says that it cannot sign in. I never created an Edge account and have never tried to but with this last update suddenly it wants me to have an Edge account. Once I selected "Remove account," I was able to open up PDFs on my computer again. It just puts a warning prompt above stating that I am not signed in but as for the files it appears I can open them again.
Arturo Gutierrez 0 Reputation points

2023-04-11T03:45:23.8633333+00:00

Same... just to add, it only happens in my child account. Mine works fine in the same laptop.
Sylvain Bernard 10 Reputation points

2023-04-11T10:50:03.52+00:00

Changement de profil - NOK Renommé C:\Users\Admin\AppData\Local\Microsoft\Edge\User Data pour créer un profil vierge - NOK --disable-features=msUndersideButton - NOK Ordinateur\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Edge\HubsSidebarEnabled 0 + reload policy edge://policy/ - NOK Modification/Réinstallation de Edge - NOK Désactivation de la sidebar edge://settings/sidebar - NOK pas de solution fonctionnel ...
Dudeman 0 Reputation points

2023-04-11T14:34:05.2566667+00:00

Same thing for me, what I did was just close the tab it was in and that did the trick. I think Microsoft is trying to forcefully push their new Bing AI to us. Not liking it
Andrew Hall 0 Reputation points

2023-04-11T14:36:14.7133333+00:00

I have the same issue. It's really annoying since I use Edge as my primary PDF viewer, and I open many PDFs daily.
Donald Hatcher 0 Reputation points

2023-04-11T18:25:36.43+00:00

Is there a bug in the latest update to Edge, 112.0.1722.39.? It is annoying and I cant make it go away. I've tried all the noted solutions to the best of my ability.
ComputerPsyco 0 Reputation points

2023-04-11T20:48:49.7166667+00:00

This happened to me too. I just exit out of the tab and ignore it.
Avery 0 Reputation points

2023-04-12T11:53:18.5366667+00:00

Same! It happens whenever I open microsoft edge. A lot of my friends are getting the same thing. Anyone know how to fix this? Im on Windows 11.
Arnav K 0 Reputation points

2023-04-12T12:40:46.3433333+00:00

Long Live The Empire!
kristen daigle 0 Reputation points

2023-04-12T13:21:58.7466667+00:00

I have the same issue. 1 user account with Bing shell page pop up even though Bing is deleted. I completely deleted this user account and created another and the next day after the Microsoft update this is happening again. How do we fix the Bing shell page redirect from the update??
Trang Linh Nguyen 0 Reputation points

2023-04-12T17:09:29.34+00:00

WHY????????? https://edgeservices.bing.com/edgesvc/shell?darkschemeovr=1&FORM=SHORUN&udscs=1&udsnav=1&setlang=en-US&clientscopes=noheader,coauthor,chat,docvisibility,visibilitypm,&udsframed=1&adlt=strict
Michael Scott 0 Reputation points

2023-04-16T09:26:51.8666667+00:00

Same here. Very disappointed with Windows 11 so far.
Soon Chin Fhong 0 Reputation points

2023-04-20T00:40:51.5433333+00:00

I have just updated the window and found the upload function in outlook is not working, having printing error with printer, an app by the organization is not able to be launched. I am having phobia to update anything my microsoft in the future. Some many functions are not working. Very annoying.
Tom Batten 0 Reputation points

2023-04-20T19:47:41.5733333+00:00

Same! its very annoying, hope they fix this soon, not living up to chrome at the moment.
Mustafa Kakar 0 Reputation points

2023-04-21T08:40:40.3166667+00:00

This is a problem always happening, I open my edge and then a few seconds later it opens up this edge services loading screen which never stops.

13 answers

VasimTamboli 5,085 Reputation points

2023-04-08T12:03:29.2966667+00:00

It seems like the issue might be caused by some corrupted files or settings in your Edge browser. You can try resetting the Edge browser settings to their default values, which should resolve the issue. Here are the steps to reset Edge browser settings:

Open the Edge browser and click on the three dots icon at the top right corner. Click on Settings from the dropdown menu. Scroll down and click on Reset settings under the Reset and cleanup section. Click on the Restore settings to their default values button and then click on Reset settings. After resetting the settings, Edge will restart, and you should no longer encounter the issue with the edgeservices.bing.com URL. If the issue persists, you can try reinstalling the Edge browser, which should resolve any further issues related to corrupted files.
Please sign in to rate this answer.

3 people found this answer helpful.
ejgamer 10 Reputation points

2023-04-08T12:39:50.8766667+00:00

Reset settings did not resolve the issue. Neither did reinstalling Edge.

bonnethead 5 Reputation points

2023-04-08T14:40:36.2266667+00:00

This does not resolve the issue.

Deleted

This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

Arturo Gutierrez 0 Reputation points

2023-04-11T00:28:18.08+00:00

Doesn't work for me. It happens only in a child account.

Avery 0 Reputation points

2023-04-12T11:56:26.1133333+00:00

Does this work in a child's account only?

Gregory B 0 Reputation points

2023-04-15T15:35:40.2933333+00:00

This does not work.

Paul Wesley Bowen 0 Reputation points

2023-05-01T09:34:08.25+00:00

Because I want to be able to disconnect Bing and Microsoft completely as long as they have that treacherous piece of garbage AI trying to get me allow it to help. Why don't you just say, "The Gestapo had nothing on us when it comes to trying to rule over everyone, whether they like it or not."

R. Ken Cooper 0 Reputation points

2023-05-12T18:24:28.66+00:00

I had a similar issue and resetting the browser resolved the problem.
Sign in to comment

Use comments to ask for clarification, additional information, or improvements to the question.
Daniel 15 Reputation points

2023-04-09T18:30:32.6333333+00:00

It seems that the bing discover option (sidebar) is causing the issue. Deactivation did not solve the issue but starting Edge with the msUndersideButton feature disabled works for me. I simple created a new Edge link on the desktop with target: "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" -disable-features=msUndersideButton" . Now the bing discovery doesn't get called. Will wait and try to reenable the feature later after some update cycles.

Daniel
Please sign in to rate this answer.

3 people found this answer helpful.
Ryan Thomas 5 Reputation points

2023-04-09T22:03:05.91+00:00

How do you make that new target? I don't quite understand how you explained it
Edit: tried it out, and it didn't work. Still redirects to the infinitely loading shellpage after a few seconds

Марк Бамбурин 0 Reputation points

2023-04-12T06:23:36.13+00:00

This advice did work for me! Thanks!
If you are unclear with the steps you should make, read here:
www.reddit.com/r/MicrosoftEdge/comments/10jccjy/remove_the_discover_purple_star_button/

They are talking about removing the button, but it helps with this redirection thing.

Brett Penning 5 Reputation points

2023-04-13T14:51:13.0233333+00:00

Daniel answer with 2 changes worked for me with child account. Add --disable-features=msUndersideButton as an additional argument in shortcut target field. Note --dis instead of -dis.... AND Disable "Startup boost" in Edge's "System and performance" setting. From https://www.reddit.com/r/MicrosoftEdge/comments/10jccjy/remove_the_discover_purple_star_button/

Ashish Kumar Singh 0 Reputation points

2023-04-21T15:08:51.48+00:00

Ok Lemme explain for those who didn't get this first you have to browse here "C:\Program Files (x86)\Microsoft\Edge\Application" they you will see a .exe file "msedge", right click it open properties find box named "Target" where you can see this "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" -something " now u have to replace that something and paste -disable-features=msUndersideButton without any quotation (DON'T FORGET TO CLICK APPLY.) hope this helps :D

Sander van Diepen 0 Reputation points

2024-06-12T07:02:04.7033333+00:00

Solved by your suggestion. Thanks so much!
Sign in to comment

Use comments to ask for clarification, additional information, or improvements to the question.
Sylvain Bernard 10 Reputation points

2023-04-11T10:59:20.1066667+00:00
edge://settings/system Désactiver Démarrage rapide et Continuer à exécuter les extensions et les applications en arrière-plan lorsque Microsoft Edge est fermé

"C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --disable-features=msUndersideButton semble résoudre le problème
Please sign in to rate this answer.

2 people found this answer helpful.
Trang Linh Nguyen 0 Reputation points

2023-04-12T17:09:50.97+00:00

WHY???? https://edgeservices.bing.com/edgesvc/shell?darkschemeovr=1&FORM=SHORUN&udscs=1&udsnav=1&setlang=en-US&clientscopes=noheader,coauthor,chat,docvisibility,visibilitypm,&udsframed=1&adlt=strict
Sign in to comment

Use comments to ask for clarification, additional information, or improvements to the question.
Anders Ericsson 5 Reputation points

2023-04-08T19:22:41.98+00:00

I just experienced the same. Clicking a link from a different application caused this for me in a brand new Windows 11 setup where I configured the Windows 11 from scratch and then applied all Windows updates. The thing is that you need to configure a Microsoft account and I did setup a brand new Microsoft account to be used. When I clicked the little Account icon in Edge in the upper right corner it had this text reading "Not completed" or something similar. So, I clicked it and now it just reads "Synchronization complete" or whatever it reads in your language. After I did that the problem was gone.
Please sign in to rate this answer.

1 person found this answer helpful.
Arturo Gutierrez 0 Reputation points

2023-04-11T00:28:41.5066667+00:00

Doesn't work for me. It happens only in a child account.
Sign in to comment

Use comments to ask for clarification, additional information, or improvements to the question.
Ying 5 Reputation points

2023-04-11T11:36:12.0033333+00:00

Sylvain's answer is useful: In Edge settings, disable Quick Start and Continue to run extensions and apps in the background when Microsoft Edge is closed
Please sign in to rate this answer.

1 person found this answer helpful.
Tom K 0 Reputation points

2023-04-11T14:44:13.87+00:00

yes change the top 2 options in system/performance in edge settings. disable both start quickly and run extensions in background. I cannot believe this worked after trying everything else!

Wes Thurmond 0 Reputation points

2023-04-11T21:13:24.33+00:00

This works for the browser startup issue redirecting to the shell page, but I found that when I tried to log into a site, edge navigated to the shell page again.
Sign in to comment

Use comments to ask for clarification, additional information, or improvements to the question.

Share via

After the latest update on Microsoft Edge, I am getting an edgeservices.bing.com url that runs and never stops whenever I start Edge

13 answers

Your answer