Service Manager
A family of System Center products for managing incidents and problems.
271 questions
0 answers
How do I get printer software from Microsoft?
I had no problem when finding Canon printer install referred me to the Microsoft store and once there finding drivers and software, downloaded and install. Now, doing the same thing on another PC I can't get to the right place and install the Canon…
asked 2025-04-22T05:37:35.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 79%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBT%3C/text%3E%3C/svg%3E)
Bill- Tower
0
Reputation points
asked 2025-04-22T05:37:35.1+00:00
Bill- Tower
0
Reputation points
1 answer
Agents will install on 2 DC's but will not get configurations
Hello, I have 2 DC's that when i install the MECM agent on them, they will install but will not get the configuration files and when i open the client on the machines its missing the configurations tab and the action tab only has 2 actions. also, on the…
asked 2025-04-14T19:14:50.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 6%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Michael Menzie
36
Reputation points
answered 2025-04-15T06:39:02.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 4%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
ali haider
0
Reputation points
0 answers
How to get internet service on my Surface Go 3 microsoft tablet
Hello, Im in the process of hetting internet for all of our tablets used at work. The tablet used are the Surface Go 3. I am unable to find an IMEI number so that AT&T can connect
asked 2025-04-14T21:07:39.9466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 41%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEC%3C/text%3E%3C/svg%3E)
Emiley Campos
0
Reputation points
asked 2025-04-14T21:07:39.9466667+00:00
Emiley Campos
0
Reputation points
0 answers
DPM could not execute a WMI query
I'm having issue while creating Protection Group in DPM. I've disabled firewall and antivirus but no luck. The error code is as follows, Create protection group: Protection Group 1 failed: Error 33507: DPM could not execute a WMI query. The query either…
asked 2025-04-12T18:46:33.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 2%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Sergio Andrade
0
Reputation points
asked 2025-04-12T18:46:33.7933333+00:00
Sergio Andrade
0
Reputation points
1 answer
One of the answers was accepted by the question author.
What websites and resources are useful for an SCSM administrator?
What official websites can provide the latest product documentation and technical support for SCSM administrators? Is there an online course resource platform specifically designed for SCSM administrators? Which industry information websites can…
asked 2025-03-24T16:32:21.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 21%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED0%3C/text%3E%3C/svg%3E)
Donald-0332
220
Reputation points
accepted 2025-04-01T17:00:47.81+00:00
Donald-0332
220
Reputation points
2 answers
Deploy .MSP packages without WSUS
Hi, We're experiencing technical issues integrating our existing WSUS with SCCM and the publisher. We urgently need to deploy some .MSP patch packages. Is there a way to deploy them as an application or a package? Thanks
asked 2025-03-13T19:35:55.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 60%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
Nesma
0
Reputation points
commented 2025-03-28T05:59:06.02+00:00
AllenLiu-MSFT
49,216
Reputation points Microsoft External Staff
1 answer
Can the default criteria on the search incident filter be changed in SCSM 2022?
Hi there, we have a new install of SCSM 2022, and i'v noticed, the search filter that appears when searching for a child incident to add to a parent incident, defaults to a criteria of Status = Closed or Resolved, and to find Open ones i need to use the…
asked 2025-03-26T04:38:37.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 46%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHD%3C/text%3E%3C/svg%3E)
Heggie, Daniel
0
Reputation points
answered 2025-03-27T02:27:44.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 92%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXM%3C/text%3E%3C/svg%3E)
XinGuo-MSFT
22,066
Reputation points
1 answer
Does emailing a Resolved incident in SCSM 2022 re-open the incident?
Hi there, we have a new install of SCSM 2022, and are using exchange connectors to process emails and create incidents. I have noticed, when an existing incident is in a Resolved status, and then an email is sent to the integrated mailbox with the…
asked 2025-03-26T04:32:08.4866667+00:00
Heggie, Daniel
0
Reputation points
answered 2025-03-27T02:20:21.5066667+00:00
XinGuo-MSFT
22,066
Reputation points
2 answers
Assistance Needed: Unable to Locate Microsoft Partner ID in Partner Center
Hello everyone, I'm desperate and can't find my Microsoft Partner ID anymore. When I go to the Partner Center and check under "Identifier," it doesn't show anything and i have register allready 3 years before for Partner.: Thanks
asked 2025-03-21T10:28:56.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 90%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Sinthu Ananthan
0
Reputation points
answered 2025-03-24T01:49:46.7533333+00:00
AllenLiu-MSFT
49,216
Reputation points Microsoft External Staff
1 answer
One of the answers was accepted by the question author.
How to integrate Intel VMD RST into an ISO?
I want to pre-integrate the Intel VMD RST driver into a Windows installation image to avoid issues where certain machines cannot recognize the disk drives during installation. Where can I specifically download the driver? How do I inject it into the ISO?…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 45%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
1 answer
InfVerif /h
Hi, I was only curious about the schedule for the April rollout of InfVerif /h. We are almost ready for release, so I was just reading the notice from this site…
asked 2025-03-14T13:22:51.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 8%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Shivanna, Lohit
0
Reputation points
commented 2025-03-19T02:32:40.0333333+00:00
AllenLiu-MSFT
49,216
Reputation points Microsoft External Staff
3 answers
SCCM 1902 Deploying Adobe
We are currently using an old SCCM server running 1902 (yes it is going away but is what we have right now). Anyway I need to deploy Acrobat to a group of devices, but I need to uninstall the old version before the new version is installed. I was…
asked 2025-03-01T06:24:47.6866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 46%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER4%3C/text%3E%3C/svg%3E)
rr-4098
1,991
Reputation points
commented 2025-03-17T09:52:24.4633333+00:00
Simon Ren-MSFT
40,406
Reputation points Microsoft External Staff
1 answer
We can't continue with the signup process right now due to an internal server error. Please try again later. MS-CorrelationId: 00000000-6e18-4645-8de4-e527019641bf Code: 50001
We can't continue with the signup process right now due to an internal server error. Please try again later. MS-CorrelationId: 00000000-6e18-4645-8de4-e527019641bf Code: 50001
asked 2025-02-25T15:43:20.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 64%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB1%3C/text%3E%3C/svg%3E)
bashi-1243
15
Reputation points
commented 2025-03-16T11:17:24.74+00:00
Ivan Mirosav
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Failed to open Configuration Manager console after upgrading to Configuration Manager version 2409
I have upgraded my lab to Configuration Manager version 2409 this week, but I cann't open the Configuration Manager console after the upgrade. It shows the error: The Configuration Manager console cannot connect to Configuration Manager site database. It…
asked 2025-03-05T12:52:14.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 91%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
SilasHelper
436
Reputation points
accepted 2025-03-13T13:27:47.41+00:00
SilasHelper
436
Reputation points
5 answers
Cannot run Reference Image using SCCM Media
Hi, I am sorry I cannot find the Tags for SCCM (Configuration Manager) , I can post only under System Center my question here. I have create a TS Media and want to create a reference Image from my Windows 11 build 24H2. Every time if run "Lunch…
asked 2025-03-06T13:27:55.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 43%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP1%3C/text%3E%3C/svg%3E)
PerserPolis-1732
1,971
Reputation points
commented 2025-03-13T07:52:57.3433333+00:00
XinGuo-MSFT
22,066
Reputation points
1 answer
How to resolve Service Manager Datawarehouse installation error: InstallServerPerfCountersForSDK.62894CB9_4320_40DB_B4E4_C0347FAB97B6
Hello, I'm installing a Microsoft System Center Service Manager, Console and Reporting Server. This is two servers scenario where SM Console, SM Database and Portal on first server. and Data Warehouse and DataWH DB will be on the second server. I'm…
asked 2025-03-09T16:27:22.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 61%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Stany Chikuni
1
Reputation point
commented 2025-03-13T05:51:59.99+00:00
Stany Chikuni
1
Reputation point
1 answer
windows 7 notebook
I installed the latest version python on my laptop,but the program didnt open.What could be the reason for this
asked 2025-03-11T17:15:49.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 27%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
İsmət Əmirhuseynov
0
Reputation points
answered 2025-03-12T01:55:29.9166667+00:00
XinGuo-MSFT
22,066
Reputation points
2 answers
Reshuffle bitlocker recovery keys
Hi How do i reshuffle recovery keys every certain number of days to ensure that the keys are periodically changed and updated for security purposes.
asked 2025-03-07T02:37:55.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 96%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EER%3C/text%3E%3C/svg%3E)
Eliesa Rigamoto
0
Reputation points
answered 2025-03-11T16:18:11.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 31%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWA%3C/text%3E%3C/svg%3E)
Welf Alberts
6
Reputation points
1 answer
Mon clavier physique ne se connecte plus à mon ordinateur
Mon clavier physique ne fonctionne plus. Il ne se connecte plus à l'ordinateur. D'après des professionnels, ce sont les capteurs de man clavier le problème. Il doit y avoir un problème de connection entre mon ordinateur et le davier. J'aimerais savoir si…
asked 2025-03-07T17:13:58.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 10%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Angèle Deillon
0
Reputation points
answered 2025-03-10T02:29:06.35+00:00
XinGuo-MSFT
22,066
Reputation points
2 answers
WSUS |Unable to connect to the remote server -
Hello Team, Getting below message in one of the downstream WSUS server. Tested that ports are connecting to upstream server Please let me know how the below error does can be solved. Checking for supported version of WSUS (min WSUS 4.0) Checking runtime…
asked 2025-02-28T03:59:15.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 63%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Boopathi S
3,766
Reputation points
answered 2025-02-28T17:23:42.8033333+00:00
Adam J. Marshall
9,946
Reputation points MVP