1,109 questions with Surface | Surface Laptop | Performance and maintenance tags

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2 answers

my pen is glitching.

receently my lenovo pen has been glitching when i try to draw with it. when i go to draw curves, it will make jagged lines instead. i have: changed the battery changed the pen bought a new pen uninstalled and reinstalled the device updated the…

Surface | Surface Laptop | Performance and maintenance
asked 2025-07-11T03:50:19.9666667+00:00
Emma Zilinsky 0 Reputation points
answered 2025-07-11T16:14:27.3033333+00:00
Barb Bowman 160 Reputation points MVP Volunteer Moderator
1 answer

Hello, I need help

First of all, if you can help me please reply your answer immediately thank you. So, my laptop battery is low and the charge is slow, so I'm shutting it down so I can charge it while it rest. And sometimes after, like 8 minutes i tire it on and it's…

Surface | Surface Laptop | Performance and maintenance
asked 2025-07-08T22:31:03.6733333+00:00
Colose T 0 Reputation points
commented 2025-07-09T23:23:17.46+00:00
Colose T 0 Reputation points
0 answers

Surface Laptop won't start

Some water got on the laptop, 2 days later the battery wouldn't work, otherwise it was fine, I replaced the battery. Now if it is on mains or battery I press the power button and the start logo flashes up on the screen then nothing. If I press the on…

Surface | Surface Laptop | Performance and maintenance
asked 2025-07-09T13:35:11.2233333+00:00
Andrew CJ 0 Reputation points
2 answers

Is there a separate warranty for hardware pieces?

Hello! My surface laptop 4 turned off whilst I was using it, and now the screen is black and makes a clicking sound. I went to a Microsoft store and was told by specialists that it was a problem with the motherboard. I was told to call Microsoft support…

Surface | Surface Laptop | Performance and maintenance
asked 2024-08-10T21:17:43+00:00
Anonymous
1 answer

Disk damaged on surface laptop 1 Model 1769)

Hi, I have a surface laptop 1 (model 1769). Out of nowhere it's start to crash (blue screen) and start to "behave" very strange (a lot of delay in simple things, stuck on login, black screen with only the mouse pointer enabled, randomly crash,…

Surface | Surface Laptop | Performance and maintenance
asked 2024-09-18T23:09:06+00:00
Anonymous
2 answers

Brand new surface 5 laptop and touchpad / keyboard not working. Help!

I have a brand new laptop surface 5 and the keyboard and touchpad are not working. Help!

Surface | Surface Laptop | Performance and maintenance
asked 2024-01-09T22:57:37+00:00
Anonymous
1 answer

so i have the new microsoft surface laptop 7 and normally the trackpad gives me a silent response but now it gives me a clicky response. i was wondering how to fix this? does anyone have any ideas??

hello, so I have the Microsoft surface laptop 7 and normally when i use the trackpad it gives me a silent response but for some reason it now gives me a clicky response. I've tried to reset my laptop but nothing is working, also another thing my laptops…

Surface | Surface Laptop | Performance and maintenance
asked 2025-05-21T06:35:13+00:00
Anonymous
1 answer

Hello I'm Bonnie I recently acquired a surface pro😰😰😰😰😰😰

Please need help by passing BIOS password on surface laptop Hello I'm Bonnie I recently acquired a surface from an estate auction so I powers it on and it has a start up password so I called auction people for info on this and the person who owned it is…

Surface | Surface Laptop | Performance and maintenance
asked 2025-04-29T00:50:31+00:00
Anonymous
1 answer

Why was my order mysteriously cancelled?

I placed an online order for a new Surface bundle over a month ago. After having been patient and with the expected delivery date passed, I got an email today stating my order has been cancelled, with no explanation. Now I will no longer save with the…

Surface | Surface Laptop | Performance and maintenance
asked 2024-08-30T03:44:26+00:00
Anonymous
1 answer

Surface Thunderbolt 4 Dock deactivating overnight

My company has recently started deploying Surface Laptop 6 for Business and Surface Thunderbolt 4 Dock devices for several users, and a few have had the issue of their docks going to sleep or powering down overnight, ceasing internet connection via the…

Surface | Surface Laptop | Performance and maintenance
asked 2025-05-13T13:15:21+00:00
Anonymous
1 answer

Kapotte toets - Surface Studio laptop

De CTRL toets van mijn laptop (Surface Studio) is kapot. Een bevestigingsstukje is gebroken waardoor de toets niet meer goed vastzit en daardoor ook in ongeveer de helft van de gevallen niet (goed) werkt. Ik zou deze graag een nieuwe willen bestellen,…

Surface | Surface Laptop | Performance and maintenance
asked 2024-02-08T20:32:11+00:00
Anonymous
4 answers

Microsoft Laptop 5 shuts down by itself

I bought the Microsoft Surface laptop 5 a few months ago with full storage 1TB, i7, and 32GB RAM for around $2k. This has been a terrible purchase and I plan on selling it in the summer. Not only was it unsecure from viruses UPON PURCHASE but after I…

Surface | Surface Laptop | Performance and maintenance
asked 2023-04-24T00:03:31+00:00
Anonymous
3 answers

Surface Laptop Studio Strange Power Issue

I recently dented the bottom of my Surface Laptop Studio. When it initially happened, the laptop took a bit longer to boot than usual, but was working fine. A few days after, however, it started randomly turning off, and it got to the point where it…

Surface | Surface Laptop | Performance and maintenance
asked 2023-09-02T19:28:30+00:00
Anonymous
1 answer

Where can I buy replacement Surface Laptop 4 feet in the UK?

We have a surface laptop 4 that has lost 2/4 of its rubber feet. I have searched online for replacements but can't find any anywhere. Is anyone able to point me in the right direction to get some replacements?

Surface | Surface Laptop | Performance and maintenance
asked 2022-11-14T09:03:12+00:00
Anonymous
2 answers

How can I request a RA number ?

My Surface Laptop Go 2 screen has flickering bars of small horizontal lines in varying density across the screen I am 11 days out of my 1 year purchase warranty but where I purchased from said I am still under manufacturers warranty and so I can get a…

Surface | Surface Laptop | Performance and maintenance
asked 2025-05-05T05:46:42+00:00
Anonymous
1 answer

Keyboard of Surface 4 laptop randomly stops working

Lately, when starting my Surface laptop 4 the keyboard (keys + mousepad) does not work, apart from the power button. Sometimes the keyboard does work, but quite frequently it doesn't. I found a post from 2023 suggesting to try following: Force your…

Surface | Surface Laptop | Performance and maintenance
asked 2025-02-24T08:44:36+00:00
Anonymous
9 answers

Hypervisor_error

My surface laptop 4 keeps crashing every 5 hours (if i'm lucky) I hope someone can help with this issue Here are the lines from dmp file: ************ Path validation summary ************** Response Time (ms) Location Deferred…

Surface | Surface Laptop | Performance and maintenance
asked 2022-01-12T12:20:01+00:00
Anonymous
1 answer

Surface Laptop 3, Windows 11 - Keyboard Issue (Ctrl and F5 key not working)

Hi My keyboard on Surface laptop 3 developed a glitch yesterday, where the left Ctrl key (the only Ctrl key) stopped working. Whenever I decide to press it, the backlight on Fn key also comes alight. I tried to use an online tool to check if the key…

Surface | Surface Laptop | Performance and maintenance
asked 2022-07-20T09:34:16+00:00
Anonymous
1 answer

surface laptop coming apart

Hi The front of my surface is coming apart. Should I use superglue to repair it? or does it have clips inside? I dont think its easy to get inside.

Surface | Surface Laptop | Performance and maintenance
asked 2021-05-26T02:02:38+00:00
Anonymous
7 answers One of the answers was accepted by the question author.

Microsfto Surface Laptop - Dead USB-C port

This is the second time this has happened to me and I am just lost as to how to fix this. When I connect to a docking station at my office, and Ankor bradh, and bring it hope to use my HP docking station, the USB-C port is not recognized. Not only does…

Surface | Surface Laptop | Performance and maintenance
asked 2024-02-21T22:04:23+00:00
Anonymous