1,220 questions
1,220 questions with Surface | Surface Laptop | Display and screen tags
3 answers
How do I get rid of adware pc store prevent me from using my laptop
Somehow malware considered the worst possible has activated at start up and taken over the start screen. I have tried everything to get rid of it but no success. The malware is captioned PC APP STORE. It looks legitimate, but having not been born…
Surface | Surface Laptop | Display and screen
asked 2026-04-11T20:28:02.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 33%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHS%3C/text%3E%3C/svg%3E)
Howard Schwartz
0
Reputation points
edited a comment 2026-07-26T21:29:29.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 50%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Roger Bush
0
Reputation points
2 answers
windows on surface 3 will not open without recovery key
when turned on 4 white squares on screen and arrow goes around forever, after hard shut off and then turn on it says that i need to input recovery key and after that its ok
Surface | Surface Laptop | Display and screen
1,220 questions
asked 2026-07-25T17:05:25.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 69%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Joe Chuchla
0
Reputation points
edited an answer 2026-07-26T10:36:14.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
19,510
Reputation points Microsoft External Staff
Moderator
4 answers
Handwriting panel and pen!
My daughter has a Surface laptop and pen. Her younger sister was playing around with the pen, and now when my daughter does one click, rather than bringing up the handwriting panel in maximum, it now appears as a minimum page! How do we revert it back to…
Surface | Surface Laptop | Display and screen
1,220 questions
asked 2024-02-04T12:32:48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
edited an answer 2026-07-23T11:21:06.7166667+00:00
TP
160.1K
Reputation points
Volunteer Moderator
2 answers
4th Screen
I used to connect three monitors to my Surface laptop having 4 screens to work with. Just changed for a newer Surface laptop and does not allow 4th screen to be connected. How should I do it to keep working as I did before?
Surface | Surface Laptop | Display and screen
1,220 questions
asked 2026-07-13T22:58:05.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 82%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHF%3C/text%3E%3C/svg%3E)
Hernan Freire
0
Reputation points
answered 2026-07-14T00:26:36.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
31,626
Reputation points MVP
Volunteer Moderator
1 answer
Half my screen is half black on the right side
I have a windows laptop studio 2 and half the screen turns black at random times. restarting my computer fixes it temporarily but i want a permanent fix please help :) i sense the issue is a hardware one...unless im wrong
Surface | Surface Laptop | Display and screen
1,220 questions
asked 2026-07-02T20:46:46.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 76%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
ab
0
Reputation points
commented 2026-07-03T23:39:35.39+00:00
S.Sengupta
31,626
Reputation points MVP
Volunteer Moderator
1 answer
Surface 7 Laptop no touchscreen on external monitor
Hi all I've got a Uperfect external monitor and the touchscreen on the monitor does not work. I checked my device manager and I cannot find the intel or HID-compliant touch screen driver. Can anyone help please, thanks
Surface | Surface Laptop | Display and screen
1,220 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 19%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
2 answers
What can I use to connect my new laptop version 7 surface+copilot to a second screen that has an HDMI input
I need to know what port I can use to plug an adapter from HDMI to one of the ports on my surface pro laptop + copilot version 7 laptop. Do any of the ports export video? If so, which ports (visual of the side of the PC and port) and what adapter do I…
Surface | Surface Laptop | Display and screen
1,220 questions
asked 2026-06-28T17:27:05.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 15%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Deborah Muchmore
0
Reputation points
commented 2026-06-29T00:21:11.5+00:00
Deborah Muchmore
0
Reputation points
2 answers
2024 Surface Laptop Screen Going Black
Hello, When using any type of dock with my laptop, at some point randomly while using my laptop display will almost go completely black. If I use win+tab I can usually get it back. I've tried different docs, microsoft docks and others. Same. What do…
Surface | Surface Laptop | Display and screen
1,220 questions
asked 2026-06-25T03:48:40.1366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 2%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Samuel Green
0
Reputation points
commented 2026-06-26T13:24:36.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
7,390
Reputation points Microsoft External Staff
Moderator
2 answers
Surface Laptop 7 display glitch after boot (Snapdragon) – external monitor fine
I’m experiencing a display issue on my Surface Laptop 7 (Snapdragon X Elite / ARM) running Windows 11. After startup or waking the device: The internal display appears normal for 1–2 seconds Then it becomes heavily distorted with incorrect…
Surface | Surface Laptop | Display and screen
1,220 questions
asked 2026-03-18T20:57:06.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 5%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
Nick
5
Reputation points
commented 2026-06-20T11:13:35.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 88%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHK%3C/text%3E%3C/svg%3E)
Hayden Kerr
0
Reputation points
1 answer
Small circles that show up on screen causing my Surface laptop to stop responding
How can I fix the small circles that show up on screen causing my Surface laptop to stop responding?
Surface | Surface Laptop | Display and screen
1,220 questions
asked 2026-06-17T03:08:59.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 38%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECU%3C/text%3E%3C/svg%3E)
Carlos Umana
0
Reputation points
commented 2026-06-18T13:38:32.17+00:00
Vikki-T
7,390
Reputation points Microsoft External Staff
Moderator
2 answers
Surface doc 2 can't connect with extern dis[lay
surface doc 2 werkt niet kan niet verbinden met externe monitor
Surface | Surface Laptop | Display and screen
1,220 questions
asked 2026-06-15T23:09:12.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 92%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Roy Bijlhout
0
Reputation points
answered 2026-06-16T02:34:50.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 61%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHP%3C/text%3E%3C/svg%3E)
Harry Phan
26,595
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Surface Laptop Touch Screen Not Working
As the title says, my touch screen has stopped working. I went through all the basic steps, reinstalled drivers, booted to BIOS and found it also not working there, took all the steps listed online and finally sent it to Microsoft for a warranty repair.…
Surface | Surface Laptop | Display and screen
1,220 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 74%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
1 answer
how to connect docking station to my surface
how to connect docking station to my surface, the docking station is plugged into the charging port of my surface, and is plugged into the electric socket. hdmi lead to large screen and usb lead to large keyboard are plugged into the docking station but…
Surface | Surface Laptop | Display and screen
1,220 questions
asked 2026-06-08T07:36:06.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 28.999999999999996%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jane Bastow
0
Reputation points
answered 2026-06-08T08:14:04.4866667+00:00
ppavle
5,645
Reputation points
Volunteer Moderator
1 answer
secondary monitor display resolution issue with surface 7
Hi There, A quick google search landed me on this page. https://learn.microsoft.com/en-us/answers/questions/5696194/issue-with-external-monitor-resolution-on-surface Is this issue resolved? I am not able to find any work around them. This is a deal…
Surface | Surface Laptop | Display and screen
1,220 questions
asked 2026-06-04T02:22:49.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 23%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKP%3C/text%3E%3C/svg%3E)
KIRAN PATEL
0
Reputation points
commented 2026-06-05T10:30:08.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Lychee-Ng
24,300
Reputation points Microsoft External Staff
Moderator
2 answers
Rotate screen issue cannot use keyboard
My screen will not rotate Can you please help, I cannot use keyboard so screen is upside down. , hence struggling to type legible message from tiny touch screen.
Surface | Surface Laptop | Display and screen
1,220 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 17%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
3 answers
My surface pro laptop is showing inverted colors when powered on.
I have a new Surface Pro 7th edition laptop that I have only had for less than a week. When I turn it back on after it being powered down, no matter how long it's been powered down for, the whole screen comes in as inverted colors. I can fix this by…
Surface | Surface Laptop | Display and screen
1,220 questions
asked 2026-01-18T23:47:34.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 70%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Alexiss Taylor
5
Reputation points
answered 2026-05-26T03:07:47.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 42%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jay Coakley
5
Reputation points
2 answers
Surface Laptop 4 - Windows 11 - External Monitors Stuck on "Disconnect this Display" when connected to Surface Dock
I've got a Surface Laptop 4 that suddenly would no longer display anything on it's external monitors when plugged into it's surface dock. In the display setting it shows "Disconnect this display" when selecting the monitors. When attempting to…
Surface | Surface Laptop | Display and screen
1,220 questions
asked 2026-05-07T21:13:10.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 66%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYT%3C/text%3E%3C/svg%3E)
Younker, Tyler
0
Reputation points
edited an answer 2026-05-13T09:01:12.63+00:00
Lychee-Ng
24,300
Reputation points Microsoft External Staff
Moderator
1 answer
Display Distortion/Artifacts on Surface Laptop 6 for Business after waking from Sleep
Hi, I am experiencing a severe display issue with my Surface Laptop 6 for Business. Every time the device wakes up from Sleep mode, the internal screen shows heavy color distortion and digital artifacts (looks like a corrupted neon-colored filter). Key…
Surface | Surface Laptop | Display and screen
1,220 questions
asked 2026-05-03T22:54:04.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 47%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Saman Langari
0
Reputation points
commented 2026-05-12T14:33:36.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 97%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Saman Langari
0
Reputation points
3 answers
One of the answers was accepted by the question author.
Can I (if so, then how) copy a drawing and make two paintings (In the fresh paint app)?
I use the fresh paint app all the time, and a "make a copy of this painting" setting would be SO nice. Especially in the side bar to the left of the screen with all the other settings. I imagine when you hit the button it would say something…
Surface | Surface Laptop | Display and screen
1,220 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 72%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EU%3C/text%3E%3C/svg%3E)
2 answers
3 external monitors, but 2 monitors are showing as just 1 monitor
i have 3 external monitors, but 2 monitors are showing as just 1 monitor (the monitor that appears as merged identify as 112
Surface | Surface Laptop | Display and screen
1,220 questions
asked 2026-05-01T18:36:49.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 67%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
Dione Washington
0
Reputation points
commented 2026-05-05T06:31:23.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
13,440
Reputation points Microsoft External Staff
Moderator