711 questions
711 questions with Surface | Surface Pro | Sound and camera tags
1 answer
My System Camera is zoomed in too close.
How do I zoom the system camera out? I have to move way back just to get my full face on screen.
Surface | Surface Pro | Sound and camera
asked 2026-07-25T15:11:26.3533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 2%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Scales, Kenneth
0
Reputation points
commented 2026-07-27T00:27:45.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 39%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sin-D
11,695
Reputation points Microsoft External Staff
Moderator
2 answers
Windows Camera App crashes immediately with MFCORE.dll 0xc0000005, but webcam works everywhere else
When I open the Windows Camera App, I get three error codes, one after the other: first, 0xA00F429E <PageOpenFailed> 0x8007007F appears... then, after a few seconds, it changes to 0xA00F429F <WindowShowFailed> 0x8007007F... then,…
Surface | Surface Pro | Sound and camera
711 questions
asked 2026-07-09T22:54:39.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 51%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQQ%3C/text%3E%3C/svg%3E)
Qusro Qader
5
Reputation points
commented 2026-07-22T08:07:23.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 36%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDN%3C/text%3E%3C/svg%3E)
Dave Nottingham
81
Reputation points
2 answers
Realtek AudioProcessingObject Driver Update (13.4329.2249.712) made my microphone stop working
I work for a company that uses surface pros. Every single one that received this update. Realtek AudioProcessingObject Driver Update (13.4329.2249.712), the microphone stopped working. It shows up. Its in sound settings. Though I do a microphone test,…
Surface | Surface Pro | Sound and camera
711 questions
asked 2026-06-30T01:37:02.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 81%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAZ%3C/text%3E%3C/svg%3E)
Arturo Zamora
0
Reputation points
answered 2026-07-21T08:01:08.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 15%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alex-L
8,955
Reputation points Microsoft External Staff
Moderator
2 answers
Camera Not Working and Crackling Noise During Video Calls – Surface Pro 6 Hello Microsoft Support,
Subject: Camera Not Working and Crackling Noise During Video Calls – Surface Pro 6 Hello Microsoft Support, I am using a Microsoft Surface Pro 6, and I am experiencing a problem with the camera. The Camera app does not open at all. Whenever I try to use…
Surface | Surface Pro | Sound and camera
711 questions
asked 2026-07-09T07:48:08.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 25%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Abhishek Sharma
0
Reputation points
answered 2026-07-16T08:42:17.59+00:00
Alex-L
8,955
Reputation points Microsoft External Staff
Moderator
2 answers
error 0x80004003
when trying to start video camera on surface 7 pro i get error 0x80004003
Surface | Surface Pro | Sound and camera
711 questions
asked 2026-07-02T16:26:29.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 83%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Joseph Finis Munson JR
0
Reputation points
commented 2026-07-07T07:54:59.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
13,440
Reputation points Microsoft External Staff
Moderator
2 answers
speaker is not working
my surface pro7 one side speaker suddenly stopped working
Surface | Surface Pro | Sound and camera
711 questions
asked 2026-06-29T21:17:30.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 86%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Chris Albert
0
Reputation points
answered 2026-06-30T01:37:13.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
31,626
Reputation points MVP
Volunteer Moderator
1 answer
Volume bar is continually displayed on the screen of a surface 8 pro running windows 11
Volume bar continually displayed. I searched and tried all the solutions on Microsoft Learn. One answer had me delete the keyboard in Device Manager and reboot. When I opened Device Manager and opened Keyboard the keyboard was listed five times. I…
Surface | Surface Pro | Sound and camera
711 questions
asked 2026-03-31T01:03:17.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 15%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGF%3C/text%3E%3C/svg%3E)
Gregory Farr
5
Reputation points
commented 2026-06-30T00:59:13.2+00:00
Clary-N
13,440
Reputation points Microsoft External Staff
Moderator
2 answers
Camera not saving photos and videos.
Camera is not saving my photos and videos, keep gertting an error: 0xA00F424F.
Surface | Surface Pro | Sound and camera
711 questions
asked 2026-06-28T16:14:41.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 99%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Stanley Pierre Louis
0
Reputation points
answered 2026-06-29T00:00:22.65+00:00
S.Sengupta
31,626
Reputation points MVP
Volunteer Moderator
2 answers
Umik-1 microphone not detected by Windows 11 when connected to USB C port.
I am trying to connect a Umik 1 microphone to the USB C port of my Windows 11 laptop. But Windows does not recognise the microphone. How do I solve this?
Surface | Surface Pro | Sound and camera
711 questions
asked 2026-06-18T15:48:53.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 46%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Mahesh Krishnaswamy
0
Reputation points
answered 2026-06-19T04:19:41.7366667+00:00
S.Sengupta
31,626
Reputation points MVP
Volunteer Moderator
2 answers
The camera on my Surface Pro 9 just stopped working
Up until yesterday my camera worked fine, then it just stopped working. I tried everything to get it back on with no success.
Surface | Surface Pro | Sound and camera
711 questions
asked 2026-06-11T19:42:14.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 56.00000000000001%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBJ%3C/text%3E%3C/svg%3E)
Barbara Jones
0
Reputation points
commented 2026-06-13T08:47:26.5366667+00:00
Clary-N
13,440
Reputation points Microsoft External Staff
Moderator
2 answers
Surface Pro
The camera on my personal computer does not pick up my image when in use and is not working correctly.
Surface | Surface Pro | Sound and camera
711 questions
asked 2026-05-26T14:15:02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 61%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Shirley Powe Smith
0
Reputation points
commented 2026-05-28T07:17:47.5333333+00:00
Clary-N
13,440
Reputation points Microsoft External Staff
Moderator
2 answers
Recording video and audio on my surface pro 6
I am not able to record video and audio nor edit or save it
Surface | Surface Pro | Sound and camera
711 questions
asked 2026-05-24T16:59:10.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 89%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
jennifer hoberman
0
Reputation points
answered 2026-05-25T00:43:14.01+00:00
S.Sengupta
31,626
Reputation points MVP
Volunteer Moderator
2 answers
Camera issue with Surface Pro, 11th Edition
Cameras Front and Back start normal. When I try to take a picture or video I get an error message that photo or video cannot be saved. Error code:0xA00F4250<PhotoCaptureStartFailed> (0x80070428). Also when I run the troubleshooter I get a No camera…
Surface | Surface Pro | Sound and camera
711 questions
asked 2025-10-22T01:08:45.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 9%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Michail Malles
0
Reputation points
commented 2026-05-24T09:49:50.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 49%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJZ%3C/text%3E%3C/svg%3E)
Jerry Zhang
0
Reputation points
2 answers
My audio keeps muting and unmuting
Idk what to do. It's irritating me and I want my audio.
Surface | Surface Pro | Sound and camera
711 questions
asked 2026-04-21T20:14:33.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 19%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Ayesha
0
Reputation points
commented 2026-05-18T16:25:47.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 66%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Philipp Moo
0
Reputation points
1 answer
Surface Pro 7 (Win 11) – Camera works in Teams/Meet but fails in Windows Camera App & Hello (Error 0xA00F429F)
Hi everyone, I'm experiencing a frustrating issue with my Surface Pro 7 on Windows 11. The Issue: The camera works perfectly in MS Teams and Google Meet. The native Windows Camera app fails with error code 0xA00F429F <WindowShowFailed>…
Surface | Surface Pro | Sound and camera
711 questions
asked 2026-05-08T18:20:38.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 97%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
matěj menšík
0
Reputation points
commented 2026-05-18T07:23:01.47+00:00
matěj menšík
0
Reputation points
2 answers
How to fix camera?
My camera is quite broke, I can't really take video or scan QR. If I want to take photos, my screen is quite red. Please help.
Surface | Surface Pro | Sound and camera
711 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 14.000000000000002%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
2 answers
no audio device on microsoft pro 12
i have no microphone, it all looked on, then i went on a Zoom call, and it just muted itself, I updated all the drivers installed and uninstalled nothing......I see lots of people have had this problem. Did anyone solve it ?
Surface | Surface Pro | Sound and camera
711 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 43%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
2 answers
camera wont focus
camera wont focus, its blurry. No adjustment buttons can be found,
Surface | Surface Pro | Sound and camera
711 questions
asked 2026-04-02T18:35:47.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 55.00000000000001%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
michael taylor
0
Reputation points
answered 2026-04-03T01:07:05.6833333+00:00
S.Sengupta
31,626
Reputation points MVP
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
Is it possible to set a static shot using original Surface Pro Hub 3 camera
Hello, We are deploying a Surface Pro Hub 3 in one of our VIP offices. Is it possible to set the Surface pro Hub 3 room camera to a static shot as the VIP would like to only capture a specific part of their office. The camera angle is quite wide and it…
Surface | Surface Pro | Sound and camera
711 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 81%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
2 answers
cannot increase volume even if trouble shooter updates it
when i try to increase the volume, it goes back to zero. Trouble shooter states that there is a problem or and output device playing with the audio. It updates and says it is ready but the issue is still ongoing.
Surface | Surface Pro | Sound and camera
711 questions
asked 2026-02-28T15:30:26.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 34%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
Thasha
0
Reputation points
recommended 2026-03-10T11:00:47.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous