712 questions
712 questions with Surface | Surface Pro | Sound and camera tags
2 answers
Camera issue with Surface Pro, 11th Edition
Cameras Front and Back start normal. When I try to take a picture or video I get an error message that photo or video cannot be saved. Error code:0xA00F4250<PhotoCaptureStartFailed> (0x80070428). Also when I run the troubleshooter I get a No camera…
Surface | Surface Pro | Sound and camera
asked 2025-10-22T01:08:45.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 9%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Michail Malles
0
Reputation points
commented 2026-08-14T16:29:51.3266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 84%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Deanna Matzanke
0
Reputation points
2 answers
Realtek AudioProcessingObject Driver Update (13.4329.2249.712) made my microphone stop working
I work for a company that uses surface pros. Every single one that received this update. Realtek AudioProcessingObject Driver Update (13.4329.2249.712), the microphone stopped working. It shows up. Its in sound settings. Though I do a microphone test,…
Surface | Surface Pro | Sound and camera
712 questions
asked 2026-06-30T01:37:02.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 81%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAZ%3C/text%3E%3C/svg%3E)
Arturo Zamora
0
Reputation points
commented 2026-08-14T16:14:22.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 88%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZS%3C/text%3E%3C/svg%3E)
Zak Santos
0
Reputation points
2 answers
Video quality isn't consistent on Google Meets
Purchased my Surface Pro 12 1st gen in December 2025. During Google Meet client calls my video repeatedly freezes while the audio continues. Doesn't happen with Zoom. I'm required to use virtual stock-image background and/or blur. turning the camera…
Surface | Surface Pro | Sound and camera
712 questions
asked 2026-08-12T22:47:14.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 98%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPH%3C/text%3E%3C/svg%3E)
Paige Haynes
0
Reputation points
answered 2026-08-13T00:07:42.2066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
31,926
Reputation points MVP
Volunteer Moderator
2 answers
Sony wf-1000xm3 earphones not detected as an output device
I recently bought a surface pro 9 with windows 11 on it, upgrading from my surface pro 4 with windows 10 I have a pair of Sony wf-1000xm3 earphones which work with the windows 10 device and other laptops too with windows 10. But not with my windows 11…
Surface | Surface Pro | Sound and camera
712 questions
asked 2023-11-15T16:40:58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
edited an answer 2026-08-04T08:44:07.61+00:00
Gérard Oomens
129.7K
Reputation points
Volunteer Moderator
1 answer
My System Camera is zoomed in too close.
How do I zoom the system camera out? I have to move way back just to get my full face on screen.
Surface | Surface Pro | Sound and camera
712 questions
asked 2026-07-25T15:11:26.3533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 2%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Scales, Kenneth
0
Reputation points
commented 2026-07-27T00:27:45.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 39%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sin-D
12,240
Reputation points Microsoft External Staff
Moderator
2 answers
Windows Camera App crashes immediately with MFCORE.dll 0xc0000005, but webcam works everywhere else
When I open the Windows Camera App, I get three error codes, one after the other: first, 0xA00F429E <PageOpenFailed> 0x8007007F appears... then, after a few seconds, it changes to 0xA00F429F <WindowShowFailed> 0x8007007F... then,…
Surface | Surface Pro | Sound and camera
712 questions
asked 2026-07-09T22:54:39.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 51%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQQ%3C/text%3E%3C/svg%3E)
Qusro Qader
5
Reputation points
commented 2026-07-22T08:07:23.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 36%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDN%3C/text%3E%3C/svg%3E)
Dave Nottingham
121
Reputation points
2 answers
Camera Not Working and Crackling Noise During Video Calls – Surface Pro 6 Hello Microsoft Support,
Subject: Camera Not Working and Crackling Noise During Video Calls – Surface Pro 6 Hello Microsoft Support, I am using a Microsoft Surface Pro 6, and I am experiencing a problem with the camera. The Camera app does not open at all. Whenever I try to use…
Surface | Surface Pro | Sound and camera
712 questions
asked 2026-07-09T07:48:08.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 25%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Abhishek Sharma
0
Reputation points
answered 2026-07-16T08:42:17.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 15%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alex-L
10,600
Reputation points Microsoft External Staff
Moderator
2 answers
error 0x80004003
when trying to start video camera on surface 7 pro i get error 0x80004003
Surface | Surface Pro | Sound and camera
712 questions
asked 2026-07-02T16:26:29.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 83%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Joseph Finis Munson JR
0
Reputation points
commented 2026-07-07T07:54:59.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
14,635
Reputation points Microsoft External Staff
Moderator
2 answers
speaker is not working
my surface pro7 one side speaker suddenly stopped working
Surface | Surface Pro | Sound and camera
712 questions
asked 2026-06-29T21:17:30.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 86%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Chris Albert
0
Reputation points
answered 2026-06-30T01:37:13.9633333+00:00
S.Sengupta
31,926
Reputation points MVP
Volunteer Moderator
1 answer
Volume bar is continually displayed on the screen of a surface 8 pro running windows 11
Volume bar continually displayed. I searched and tried all the solutions on Microsoft Learn. One answer had me delete the keyboard in Device Manager and reboot. When I opened Device Manager and opened Keyboard the keyboard was listed five times. I…
Surface | Surface Pro | Sound and camera
712 questions
asked 2026-03-31T01:03:17.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 15%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGF%3C/text%3E%3C/svg%3E)
Gregory Farr
5
Reputation points
commented 2026-06-30T00:59:13.2+00:00
Clary-N
14,635
Reputation points Microsoft External Staff
Moderator
2 answers
Camera not saving photos and videos.
Camera is not saving my photos and videos, keep gertting an error: 0xA00F424F.
Surface | Surface Pro | Sound and camera
712 questions
asked 2026-06-28T16:14:41.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 99%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Stanley Pierre Louis
0
Reputation points
answered 2026-06-29T00:00:22.65+00:00
S.Sengupta
31,926
Reputation points MVP
Volunteer Moderator
2 answers
Umik-1 microphone not detected by Windows 11 when connected to USB C port.
I am trying to connect a Umik 1 microphone to the USB C port of my Windows 11 laptop. But Windows does not recognise the microphone. How do I solve this?
Surface | Surface Pro | Sound and camera
712 questions
asked 2026-06-18T15:48:53.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 46%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Mahesh Krishnaswamy
0
Reputation points
answered 2026-06-19T04:19:41.7366667+00:00
S.Sengupta
31,926
Reputation points MVP
Volunteer Moderator
2 answers
The camera on my Surface Pro 9 just stopped working
Up until yesterday my camera worked fine, then it just stopped working. I tried everything to get it back on with no success.
Surface | Surface Pro | Sound and camera
712 questions
asked 2026-06-11T19:42:14.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 56.00000000000001%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBJ%3C/text%3E%3C/svg%3E)
Barbara Jones
0
Reputation points
commented 2026-06-13T08:47:26.5366667+00:00
Clary-N
14,635
Reputation points Microsoft External Staff
Moderator
2 answers
Surface Pro
The camera on my personal computer does not pick up my image when in use and is not working correctly.
Surface | Surface Pro | Sound and camera
712 questions
asked 2026-05-26T14:15:02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 61%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Shirley Powe Smith
0
Reputation points
commented 2026-05-28T07:17:47.5333333+00:00
Clary-N
14,635
Reputation points Microsoft External Staff
Moderator
2 answers
Recording video and audio on my surface pro 6
I am not able to record video and audio nor edit or save it
Surface | Surface Pro | Sound and camera
712 questions
asked 2026-05-24T16:59:10.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 89%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
jennifer hoberman
0
Reputation points
answered 2026-05-25T00:43:14.01+00:00
S.Sengupta
31,926
Reputation points MVP
Volunteer Moderator
2 answers
My audio keeps muting and unmuting
Idk what to do. It's irritating me and I want my audio.
Surface | Surface Pro | Sound and camera
712 questions
asked 2026-04-21T20:14:33.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 19%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Ayesha
0
Reputation points
commented 2026-05-18T16:25:47.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 66%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Philipp Moo
0
Reputation points
1 answer
Surface Pro 7 (Win 11) – Camera works in Teams/Meet but fails in Windows Camera App & Hello (Error 0xA00F429F)
Hi everyone, I'm experiencing a frustrating issue with my Surface Pro 7 on Windows 11. The Issue: The camera works perfectly in MS Teams and Google Meet. The native Windows Camera app fails with error code 0xA00F429F <WindowShowFailed>…
Surface | Surface Pro | Sound and camera
712 questions
asked 2026-05-08T18:20:38.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 97%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
matěj menšík
0
Reputation points
commented 2026-05-18T07:23:01.47+00:00
matěj menšík
0
Reputation points
2 answers
How to fix camera?
My camera is quite broke, I can't really take video or scan QR. If I want to take photos, my screen is quite red. Please help.
Surface | Surface Pro | Sound and camera
712 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 14.000000000000002%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
2 answers
no audio device on microsoft pro 12
i have no microphone, it all looked on, then i went on a Zoom call, and it just muted itself, I updated all the drivers installed and uninstalled nothing......I see lots of people have had this problem. Did anyone solve it ?
Surface | Surface Pro | Sound and camera
712 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 43%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
2 answers
camera wont focus
camera wont focus, its blurry. No adjustment buttons can be found,
Surface | Surface Pro | Sound and camera
712 questions
asked 2026-04-02T18:35:47.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 55.00000000000001%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
michael taylor
0
Reputation points
answered 2026-04-03T01:07:05.6833333+00:00
S.Sengupta
31,926
Reputation points MVP
Volunteer Moderator