Surface Surface Pro Power and battery

3 answers

surface pro13 batteries

サーフェイスpro13 購入時より充電中に筐体がビリビリしていました。初めての購入でしたのでこのようなものだと思っていたのですが、1年経った現在は充電中のビリビリが強くなっているような感じです。そのような仕様であればいいのですが漏電とかが心配です。皆さんのご使用中のサーフェイスproはいかがでしょうか？Microsoftさんの問い合わせ先や修理などに出すにも分からないためお聞きした次第です。何卒ご教示ください。よろしくお願いします。

asked

Jun 20

edited an answer

Jun 20

2 answers

Surface pro 9 not charging unless power lead and usb is connected

Battery has stopped charging unless both usb and power lead connected. If only power lead connected it flashes 4 times and then stops flashing, and no charge. Have run diagnostics etc and not change. started two days ago, cant unistall updates, as system…

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Greg Webb 0

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Greg Webb 0

3 answers

Will Using ThrottleStop to prevent SP 6 throttling at 0.4GHz be Ok?

after using SP6 for 4 months now, every time I turn on SP 6 I have the throttling issue after using 1 hour... Following tips provided by MS community, I have started using ThrottleStop software and turn off BD_Prochot. This works perfectly and puts my SP…

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Anonymous

2 answers

Surface Pro 7 Power icon greyed out

I have a Surface Pro 7 and my Power Icon is greyed out. I have searched the web and this appears to be a common problem yet among all the helpful replies, I have found none that worked. My latest attempt to correct this involved the Recovery procedure,…

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Anonymous

1 answer

Surface pro 5 dead battery Performance problems

My surface pro 5 has a dead battery. But I can’t use it at all since it’s extremely slow when using it plugged in. I have read on other threads that this is a common problem. Even though no one explains why since it’s completely absurd. Anyway. Is there…

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Anonymous

1 answer

Windows logo shows up briefly, the whole screen then flashes red and powers off.

I bought a Microsoft Pro X from a hardware store yesterday, straight out of the box it wouldn't turn on at all. upon plugging it in to charge it, the power button would cause the windows logo to come up on a black screen for about a second, and then the…

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Anonymous

1 answer

Surface Pro 4 - dsplay screen bulging out - battery swelling (expansion)

I have a 64 bit Surface Pro 4 with 8 GB of memory and 256 GB of storage space. The OS is Windows 10. My display screen has bulged out and has come apart from the main portion of the display. This has happened on the right hand side only. I have been told…

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Anonymous

3 answers

International Travel Power Cable Concern

I know this is a somewhat common question but I've not found anything that specifically discusses this detail. I'm trying to figure out what exactly I need in order to safely use my Surface Pro 7 when traveling from the US to Ireland. I know I need a…

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Anonymous

6 answers

Max supported size of microSD for Surface Pro

Does the Surface Pro support 400 GB microSD card that is currently available?

asked

Anonymous

7 answers

surface pro 7 battery draining after shut down

The battery of my surface pro 7 drains after shut down. It's for example 60% when I shut it down in the evening, and the next morning it won't turn on until I recharge it. The battery drains completely to the point that the date and time haven't even…

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Anonymous

3 answers

Smart Charging

Since latest upgrades, smart charging cannot be switched off, therefore I am stuck not being able to charge to 100%. Recently it worked for 1 day when i could charge to 100% and now back to this stupid smart charging, which is not handy. Have had to…

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Anonymous

0 answers

Excessive battery drain in sleep mode

Hello, I have a problem with my Microsoft Surface Pro 7 running on Windows 10 Home when closing the lid (putting it in sleep mode, not hibernation). The problem seems to mainly appear after having it connected to an HDMI device/beamer. The laptop…

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Anonymous

1 answer

My Surface Pro device was sent to Microsoft for repair under warranty. It has been lost by UPS. Who do I need to contact?

UPS have sent a claim form to the shipper (postage label was supplied to me by microsoft). The form hasn't been returned to them. Who do I contact? Regards

asked

Anonymous

1 answer

bulging surface battery

I have an old surface that is out of warranty but the battery has bulged and pushed the screen away from main body. I was looking online to see if there is any way to report this as I don't really want to just throw away the device if the battery is a…

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Anonymous

5 answers

Surface Pro 4 - remaining battery power gone haywire!

Well, like many others here, I am sick to death of a draining battery while this thing is completely shut down. But now I have another problem. The battery indicator has developed a mind of its own. I like to regularly put the battery through a full…

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Anonymous

14 answers

Surface Pro 4 - Odd Reading in Battery Report (Please provide your expertise)

Good day, I just ran a battery report on my Surface Pro 4 and everything looks normal however for yesterday, July 2nd at 9:02 AM it says "Battery Changed". At 9:02:30 it says "Battery Changed" and below it at the exact same…

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Anonymous

3 answers

Surface Pro registered to a business

Just bought a new Surface Pro 2 for my daughter and it works great, but I was never able to register it. Today, however, I tried registering through the Surface website and it told me that the device is registered to a business. Now I bought the device…

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Anonymous

3 answers

Surface Pro 7 - Battery indicator showing "Power mode: Plugged in" when off charger

Hello, I recently purchased a Surface Pro 7 about 45 days ago and it had been working well so far, however about 2 weeks ago I noticed that my battery indicator has been displaying that it is plugged in despite it being off the charger. I tried…

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Anonymous

1 answer

Surface Pro 3 shuts down when locked

I use my Surface at work to watch you tube videos, and when in have to do something i hit the lock button to turn the screen off. When i get back to my surface, I hit the lock button again to turn it on and it takes a little while for the lock screen…

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Anonymous

1 answer

My surface type cover has stopped charging my surface slim pen.

My surface type cover has stopped charging my surface slim pen. The surface Typeover connects and works with the exception of charging pen. The Pen charges in other typecovers and works after its has been charged. Surface pro is fully updated.

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Anonymous

Surface | Surface Pro | Power and battery

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2,293 questions with Surface | Surface Pro | Power and battery tags

surface pro13 batteries

Surface pro 9 not charging unless power lead and usb is connected

Will Using ThrottleStop to prevent SP 6 throttling at 0.4GHz be Ok?

Surface Pro 7 Power icon greyed out

Surface pro 5 dead battery Performance problems

Windows logo shows up briefly, the whole screen then flashes red and powers off.

Surface Pro 4 - dsplay screen bulging out - battery swelling (expansion)

International Travel Power Cable Concern

Max supported size of microSD for Surface Pro

surface pro 7 battery draining after shut down

Smart Charging

Excessive battery drain in sleep mode

My Surface Pro device was sent to Microsoft for repair under warranty. It has been lost by UPS. Who do I need to contact?

bulging surface battery

Surface Pro 4 - remaining battery power gone haywire!

Surface Pro 4 - Odd Reading in Battery Report (Please provide your expertise)

Surface Pro registered to a business

Surface Pro 7 - Battery indicator showing "Power mode: Plugged in" when off charger

Surface Pro 3 shuts down when locked

My surface type cover has stopped charging my surface slim pen.