Trying to restore backup in Authenticator app
I keep getting this error (attached image). My Authenticator app data is backed up in iCloud. How can I safely restore?
Office Management
Problem About Philippines Country Code
Dear Microsoft Rewards Team, I hope this message finds you well. I am writing to kindly request that you consider adding support for the Philippines country code in the Microsoft Rewards program. Many users from the Philippines, including myself, have…
Office Management
MFA (MULTI-FACTOR AUTHENTICATION) IS NOT WORKING
Good Afternoon, I'm a college student trying to log into my student email and the authenticator is simply not working. I have contacted the helpdesk at the school, and they say they will only reinstate my account once I am enrolled in classes, but the…
Office Management
Separate members of 365 Family subscription
I move away from Singapore to another country. My account is now with my family members. But I want to separate from them and buy another account. Please help.
Office Management
Windows phone link for Android relies to a group chat and creates a new group chat, and does not reply to the original group.
Why does Windows Phone link rely to a group chat bt creating a new second group chat. This then appears on other people's phones as a second group with the same members. This get very confusing as now both groups are acting independently. Why does Phone…
Office Management
our partner are not able to open invoices in PDF format
Error Code: 53003 Request Id: ******** Correlation Id: **** Timestamp: 2025-06-04T12:14:59.685Z App name: Microsoft Edge App id: **** IP address: ******** Device identifier: **** Device platform: Windows 10 Device state: Compliant
Office Management
Which Office 2024 edition supports Windows Server 2025, and what's the minimum license count?
We come to know that Office LTSC 2024 is supported on Windows Server 2025 under the OS Section of the below link…
Office Management
Issues with login
Please review the extensive history documented in the Microsoft ticket #2502110040009395, which describes months of communication with MS service - resulting in them saying that we need to reach out to Azure support. After reviewing the history, I look…
Office Management
How do I complete the module assessment on 'Automate Azure tasks with Azure PowerShell'?
Hi there, I have been completing some modules and learning paths on Microsoft Train, and I've been earning trophies and badges for completing them. But on the module 'Automate Azure tasks with Azure PowerShell' it doesn't show the 'Module assessment…
Office Management
How to switch from Microsoft Office Home and Student 2021 - en-us to Microsoft 365 - en-us
Hi Firstly, the child tag bears no relation to my issue - so please ignore that. There was nothing appropriate to choose from. My laptop originally had Microsoft Office Home and Student 2021 - en-us installed on it. I wanted to start using the 'dictate'…
Office Management
Unable to download Office Pro Plus
Having purchased Microsoft Office 2024 Professional Plus - I have entered the product key but every time I select which version to download (64 bit or 32 bit) I am sent to this site: [http://offline.officeapps.live.com/outage.html] I have tried both 64…
Office Management
Office Apps Error
As soon as I open Excel I get this message. I try and sign in then next it tells me no network Then I get this error and I am connected to the internet. Then I say try again. Then it askes me to activate office but I have a paid Microsoft office 365…
Office Management
Microsoft Suite
I would like to learn to use Microsoft Office to enhance my resume
Office Management
How can I unblock my tenant? It was blocked due to inactivity.
Sign-in failed Error code: AADSTS5000225 Error message: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: c12198cf-33f5-4777-be9a-34d0cff74400…
Office Management

Microsoft office lisence when changing pc
I am changing pc. How do I keep the microsoft office lisence (word, excel, etc.) without purchasing a new one
Office Management
When will the Viva Engage emails drop the 'yammer' name?
When will the yammer name be dropped from the Viva Engage notifications?
Office Management
1 year after installing Office 2021 home/biz edition, it asks for activate - but fails
Almost exactly one-year after purchasing a standalone copy of Office 2021 for home and business, it is now saying I need to activate the license - but I already did, a year ago. When I go through the steps to activate (providing the key), it accepts it…
Office Management
I'm trying to install Office using a third-party product key and I get the following error: Service unavailable. We are currently experiencing technical difficulties. Please try again later.
I'm trying to install Office using a third-party product key (ActivatuSoftware) and I get the following error: Service unavailable. We are currently experiencing technical difficulties. Please try again later.
Office Management
Need to install an default app to open .docx files, I have a Chromebook/Linux-style interface.
I have installed the app Zotero on my Chromebook/Linux-style interface. I'm searching for software, WPS Office. So I may install a .docx Reader.
Office Management
my installed microsoft office professional plus single use life time is installed but unresponsive
I installed Microsoft Office 2021 professional plus single lifetime use licence from Kycoders on my MS surface but its unresponsive now, How can I reinstall or make it active again?