561 questions
561 questions with Microsoft 365 and Office | Install, redeem, activate | For business | MacOS tags
3 answers
Product key under the wrong email
My wife ordered MS office for me, so it is under her email address. How does she transfer the new product key to my account?
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2025-07-12T16:52:50.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 46%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jeff Foreman
0
Reputation points
edited an answer 2025-07-12T19:40:12.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 47%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Ron Barker
220
Reputation points
1 answer
How to add Teams Phone to my 365 Family
I have a Microsoft 365 Family subscription. Up to recently Skype was my solution to call worldwide to and lines or mobile phones. Now that Skype has been discontinued, I want to add the Phone option to Teams. I cannot find how to add Phone to Teams
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2025-07-12T12:24:29.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 46%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
dirk weemaes
0
Reputation points
answered 2025-07-12T13:02:54.4433333+00:00
Pavle Pekovic
5
Reputation points
Volunteer Moderator
1 answer
I can share my subscription with 5 people. I received a notice that the person I want to share with accepted, but it does not appear to be working on her Mac computer.
My account was renewed on April 21, 2025. My accoiunt allows me to share Microsoft 365 with 5 people. I sent a share request to my wife. She accepted it and I received a notice that she accepted it and on my account it says I have 4 shares left. She…
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2025-07-11T14:26:51.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 27%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Larry Blankstein
0
Reputation points
answered 2025-07-11T14:48:58.87+00:00
Stefan Blom
3,416
Reputation points MVP
Volunteer Moderator
0 answers
How do I fix TraceId: n3ES4cxy30qmXXNc.9.153 error on Mac when I try to join a Microsoft 365 Family
A friend has invited me to join her Microsoft 365 Family. I got the invitation via email.When I select the join family option; shows the below error. TraceId: n3ES4cxy30qmXXNc.9.153 How do I fix it? Original title: How do I fix TraceId:…
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2025-07-11T06:20:05.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 77%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Pauline Mweberi
0
Reputation points
edited the question 2025-07-11T10:00:16.0466667+00:00
Pavle Pekovic
5
Reputation points
Volunteer Moderator
1 answer
Is 'Stacking' of Family Microsoft 365 subscriptions possible?
Note: This question relates to aFamily (personal) version of Microsoft 365, not a business version (For some reason that option is not offered in the 'Select a child subitem tag' dropdown box, when entering the query details) My Question: I have…
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2025-07-10T20:33:09.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 30%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI0%3C/text%3E%3C/svg%3E)
IM-0375
0
Reputation points
answered 2025-07-11T07:49:21.79+00:00
Pavle Pekovic
5
Reputation points
Volunteer Moderator
1 answer
Microsoft 2016 keep crashing when I open
Error Signature: Exception: EXC_BAD_INSTRUCTION ExceptionEnumString: 2 Exception Code: 0x00000001 (0x0000000000000000) Date/Time: ***** Application Name: Microsoft Word Application Bundle ID: com.microsoft.Word Application Signature: MSWD Application…
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 99%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 64%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFT%3C/text%3E%3C/svg%3E)
3 answers
I can't download and install for Microsoft Office 2024. The installation says 365 and Microsoft Office 2024. It gives me no option to install Microsoft Office 2024
I can't download and install for Microsoft Office 2024. The installation says 365 and Microsoft Office 2024. It gives me no option to install Microsoft Office 2024
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2025-07-09T22:22:02.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 28.000000000000004%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Jean Poland
0
Reputation points
answered 2025-07-10T20:39:37.7566667+00:00
Jean Poland
0
Reputation points
2 answers
Problemas ao ativar apps do Office da Microsoft no MacBook Air Sequoia 15.5 com conta de estudante
Fatos: Minha conta é estudante, mas nao ´´ ´e Education. Eu pago mensalmente. Eu tento entrar fazendo o login no suporte guiado, mas meu email da conta não é reconhecido. Se entro na minha conta microsoft fazendo login por outro link e vou em…
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2025-07-07T17:33:18.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
commented 2025-07-10T02:13:07.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 61%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
TiNo-T
2,540
Reputation points Microsoft External Staff
Moderator
2 answers
Unable to install legacy Excell 2019
Several years back I purchased a copy of Microsoft Office Home and Student 2019. I recently had to wipe my mac and start again, creating a need to reinstall the 2019 suite. I have logged into my microsoft account and the 2019 download link is there.…
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2025-07-08T15:14:34.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 71%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Jonny Turpie
0
Reputation points
edited an answer 2025-07-09T12:50:30.12+00:00
Stefan Blom
3,416
Reputation points MVP
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
How to fix a cursor, that jump paragraphs and sentences while typing on Microsoft Word on Mac Ventura?
We were using Office Home & Business 2019 on Mac Ventura, removed it from the machine and installed Microsoft 365. Since, we installed Microsoft 365, the cursor jumps across the document on Word. How can we resolve it//
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 90%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 15%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESF%3C/text%3E%3C/svg%3E)
1 answer
Lost my phone, therefore I lost access to my office 365 company account. I'm the company admin.
Hi I've lost my phone. On the phone was the authenticator app installed with the relevant registered o365 account. I'ts an organisational account. I'm the admin. But as I wrote, I can't change anything due to lost access. Can you please help me with…
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2025-07-08T20:19:35.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 72%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECZ%3C/text%3E%3C/svg%3E)
Claudio Zenerino
0
Reputation points
answered 2025-07-08T21:22:22.6466667+00:00
EmilyS_726
760
Reputation points
Volunteer Moderator
1 answer
Apple Script stopped working in Outlook for Mac since update
I have a script to create mails for stuff I send once a month. It stopped working this morning and I cannot figure out why it does not work. Spend about an hour. Has MS depreciated Apple Script? To force us to use some of their stuff? I hope not! …
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2025-05-06T06:04:52.5233333+00:00
ChangeAgent-5899
101
Reputation points
answered 2025-07-07T16:50:15.0633333+00:00
Jim From Buffalo
90
Reputation points MVP
3 answers
Why can I not SAVE my Excel doc all of a sudden?
Trying to save an Excel doc and program has now removed SAVE options after using the program for years. It's requesting Activation!?! Tried to enter our known account and pw but it says it is not recognized. Verified that the account is here:…
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2025-06-17T20:49:58.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 36%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
MSpll
0
Reputation points
answered 2025-07-07T16:46:37.8766667+00:00
Jim From Buffalo
90
Reputation points MVP
2 answers
One of the answers was accepted by the question author.
How to Download and Open Microsoft 365 Family on a Mac
What are the steps to download and open the Microsoft 365 Family invite on a Mac computer?
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2025-07-07T00:31:26.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 9%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
David McArthur
20
Reputation points
accepted 2025-07-07T10:53:28.3166667+00:00
David McArthur
20
Reputation points
0 answers
Adicionar meu dispositivo macbook air para usar meu microsoft 365
Na minha conta microsoft em "dispositivos" não há opção de adicionar dispositivos. Eu li que na conta mais básica é possível adicionar até 5 dispositivos para uso do office 365. E agora? Minha conta é estudante.
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2025-07-05T13:33:16.8766667+00:00
Anonymous
asked 2025-07-05T13:33:16.8766667+00:00
Anonymous
1 answer
One of the answers was accepted by the question author.
Need assistance Downloading and installing Office 2019 for MacIntosh Sequoia 15.5
I have been trying since May 9 to download and install office 2019, I am a complete failure! 1st problem - I think I downloaded my purchase, but couldn't find anything in Applications folder for Office 2019. 2nd problem - I think I deleted the office…
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2025-07-03T22:19:46.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 61%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
Loretta Corbin
20
Reputation points
accepted 2025-07-04T02:43:39.72+00:00
Loretta Corbin
20
Reputation points
4 answers
How to have two microsoft accounts co-exist on Mac?
I have a Microsoft account through my college, and my job recently switched over to have us sign in through a microsoft backed account. Now, on safari, I cannot access them both without clearing cookies every single time. This is a large issue, as I use…
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2024-05-10T15:00:26.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 52%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOL%3C/text%3E%3C/svg%3E)
Olivia Lockrow
0
Reputation points
commented 2025-07-04T00:21:15.8266667+00:00
John Korchok
6,721
Reputation points
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
How to make local disk the default save location in Word Mac
Every time I save a new file, I have to click "on my mac" in the save dialog box. I don't use OneDrive or other cloud locations. How can I set "on my Mac" as the default location? The only solutions I can find for this all pertain to…
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2025-06-25T18:43:17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 48%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGK%3C/text%3E%3C/svg%3E)
George Krompacky Jr
20
Reputation points
commented 2025-07-04T00:19:25.9466667+00:00
John Korchok
6,721
Reputation points
Volunteer Moderator
4 answers
No Option for a 2 Week (or more) Reminder
I'm using the Outlook app for Mac and there is no option to set a 2 week reminder for events on my calendar. Is there a way to force this? My coworker using a PC is able to type in a custom reminder time for any event, but I'm limited to the few options…
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
Outlook | Windows | Classic Outlook for Windows | For business
10,077 questions
Microsoft Security | Microsoft Graph
13,734 questions
asked 2022-10-14T17:50:55.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 21%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECP%3C/text%3E%3C/svg%3E)
Carolina P
1
Reputation point
answered 2025-06-26T14:48:08.72+00:00
Jim From Buffalo
90
Reputation points MVP
2 answers
Excel Add-in Desktop can't open window (window.open) on MacOS
I’m experiencing a strange issue with my Excel add-in when trying to implement authentication by opening a popup for the login page. It works fine on Windows (both desktop and online), but when I try it on macOS (desktop), the popup simply doesn’t…
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2025-06-16T11:59:43.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 90%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jirat Meewassana
5
Reputation points
answered 2025-06-19T04:05:35.9566667+00:00
Jirat Meewassana
5
Reputation points