1,138 questions with Microsoft 365 and Office | Install, redeem, activate | For business | MacOS tags

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2 answers

Unable to redeem Microsoft 365 Business `Standard

I am experiencing an issue with redeeming my Microsoft 365 Business Standard key. I purchased the key while getting my apple device, but I've been trying to redeem the code since yesterday. I've contacted ms support and they tried to assist but it didn't…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-03-18T09:02:19.86+00:00
johnny de Villiers 0 Reputation points
commented 2026-03-19T12:48:32.0633333+00:00
Hin-V 13,200 Reputation points Microsoft External Staff Moderator
4 answers

How do I find Microsoft 365 on my MacBook Air? Under

I can't find Microsoft 365 on my MacBook Air. Under applications I have various Microsoft suites such as Word but no reference to Microsoft 365. When I log into Word, I have the opportunity to log out but am afraid I will lose my ability to make and…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2025-08-25T22:07:16.7933333+00:00
Alan Barton 0 Reputation points
edited a comment 2026-03-18T07:42:21.8133333+00:00
Stefan Blom 336.3K Reputation points MVP Volunteer Moderator
2 answers

Setting up Microsoft 365 apps on macbook running Sonoma

I have spent the past 3 hours attempting to get the Microsoft 365 apps set up and logged in. I'm trying to set up my old 2018 macbook air for my partner to use as their work computer. I have updated the computer to be running macOS Sonoma 14.8.4, and…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-03-09T07:07:55.8333333+00:00
smc 0 Reputation points
commented 2026-03-16T07:45:00.32+00:00
Michelle-N 13,475 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Kill Microsoft AutoUpdate

I've followed the instructions to remove AutoUpdate from a Mac that were written 3 years ago. I'm running MacOS 26.3.1 and don't find a Microsoft folder in Application Support (although lots of stuff for Edge!). Has it moved to a new location?

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-03-12T17:46:40.61+00:00
Karen Brown 25 Reputation points
commented 2026-03-16T01:41:51.3533333+00:00
Flora-T 11,695 Reputation points Microsoft External Staff Moderator
1 answer

How to reactivate my Microsoft Office key

I have a key, purchased by a colleague through a 3rd party reseller. I have 2 accounts (private + business). The business account end in our own domain name. When using the key, I need to login. When I login with my business account, I get told to…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-03-12T12:47:27.1733333+00:00
Cobarsotti123 0 Reputation points
answered 2026-03-12T13:25:04.8033333+00:00
EmilyS726 217.7K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Hoe kan ik AutoUpdate stop om Microsoft Foutenrapportage 2.2 te updaten

Hoe kan ik AutoUpdate stop om Microsoft Foutenrapportage 2.2 te updaten, Ik krijg dat bericht ieder keer. Heb intussen de oude plugin Silverline verwijderd. Nu deze uit 2024 nog.

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-03-05T11:20:34.8733333+00:00
Wim Haarmann 20 Reputation points
accepted 2026-03-05T11:24:11.84+00:00
Wim Haarmann 20 Reputation points
2 answers

How do I install word on my mac desktop

I bought Microsoft 365 and want to install word and other application on my mac computer desktop.

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-03-04T09:49:23.5633333+00:00
Mary Dance 0 Reputation points
edited an answer 2026-03-05T11:21:55.2833333+00:00
Matthew-P 11,825 Reputation points Microsoft External Staff Moderator
1 answer

product access Microsoft 365 apps, word, excel, Powerpoint etc

I cant use word, the documents are appearing in read only mode I am subscripted to non-profit portal, for 5 years

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-03-02T21:03:55.78+00:00
Roses Life Women Center 0 Reputation points
commented 2026-03-04T01:55:19.9266667+00:00
Dora-T 11,380 Reputation points Microsoft External Staff Moderator
2 answers

Help linking my old profile (consumer) to new 365 business subscription

Purchased Office 365 with my business email account. When I log in to Microsoft it assigns me to an older profile with no access to the subscription. How do I modify my consumer profile so it updates to business and allows me to access the 365 business…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-02-28T00:19:08.2+00:00
Avenida Greene 0 Reputation points
commented 2026-03-02T12:17:39.33+00:00
Jack-Bu 6,760 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft not working to new iMac

wanted to access Microsoft 365 support using aka.ms/mac365 because I bought a new computer and could not log in to Outlook. Error message: We encountered an error while adding an account. Please try again. When I wanted to access support using…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-02-27T13:54:45.09+00:00
Ratna Nirmala 0 Reputation points
commented 2026-03-02T09:44:40.0266667+00:00
Gabriel-N 15,115 Reputation points Microsoft External Staff Moderator
1 answer

Where do I access my email? Have I set it up correctly?

Where do I access/activate my email? Have I set it up correctly?

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-02-25T05:32:37.2166667+00:00
Kristin Owen 0 Reputation points
commented 2026-02-26T05:45:32.7833333+00:00
Steven-N 22,475 Reputation points Microsoft External Staff Moderator
2 answers

I can't cancel my subscription because I can't access my account; I don't have the credentials.

I tried to create a business account using the username [Moderator note: personal info removed], but I lost that information. I made a payment today, and that account is now unavailable. I'd like to cancel the account since I created another Office 365…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-02-25T15:13:34.6866667+00:00
Roberto Torres 0 Reputation points
edited the question 2026-02-25T16:23:29.6533333+00:00
Alexis-NG 14,320 Reputation points Microsoft External Staff Moderator
4 answers

Can't connect to microsoft "Something went wrong"

Hello, I am unable to access my Microsoft account and need your help to resolve this issue. Here is the situation: I am trying to subscribe to Microsoft 365 Business using my professional email address: [Moderator note: personal info…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-02-20T13:22:17.2233333+00:00
Amine Bensouda 0 Reputation points
edited a comment 2026-02-25T10:42:21.1533333+00:00
Jayden-P 17,685 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft office 365 for macpowerbook macOS Ventura 13.78????

My GoDaddy microsoft office 3 year subscription renewed automatically. I have an old Mac powerbook laptop computer, Ventura 13.78 macOS. The computer works just fine for what I need. After 5-6 weeks after the automatic subscription renewal, it turns out…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-02-23T18:02:30.1966667+00:00
Edward Groody 0 Reputation points
commented 2026-02-25T04:22:38.0933333+00:00
Flora-T 11,695 Reputation points Microsoft External Staff Moderator
3 answers

How can I install an older office package on my MacBook?

How can I install an older office package? Up until this morning everything was working fine and now it is opening PPT in read only and is telling me I need to buy a new package because this version is no longer supported. I also need to install teams,…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-02-23T18:27:34.4933333+00:00
Isabella Lebek 0 Reputation points
answered 2026-02-23T21:37:31.31+00:00
John Korchok 230.7K Reputation points Volunteer Moderator
2 answers

Cannot activate 365 licence on Mac with Time Machine

I cannot activate my licence on 365 I have been trying for two days. I cannot go on

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-02-19T07:17:16.37+00:00
Michael Jones 0 Reputation points
commented 2026-02-23T06:20:39.32+00:00
Matthew-P 11,825 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft todo not functional in macOS Tahoe

Hello, I just downloaded MS Todo for Tahoe and it's completely not functioning aside from being able to select different lists. I can't create any new lists or items and menu items don't do anything. I tried a majority of the items mentioned in this…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-02-20T18:41:18.5733333+00:00
Harv 0 Reputation points
commented 2026-02-23T02:57:24.91+00:00
Hani-Ng 9,270 Reputation points Microsoft External Staff Moderator
2 answers

Installed Microsoft Office Business 2024, pulling code 2002 & 9hehw signing into Outlook

Originally I had Microsoft Office Home 2019, it forced upgrade but would not load emails in my outlook application, the emails were coming on web though. I upgraded and I am still pulling the 2002 code. I cleared my cache as many support tickets…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-02-18T17:42:52.12+00:00
Rachel Nelson 0 Reputation points
commented 2026-02-20T02:26:57.42+00:00
Kha-N 8,255 Reputation points Microsoft External Staff Moderator
4 answers

Online Archive not visible in New Outlook for Mac

I am using the new outlook on my mac (OS Mojave 10.14.6) and my online archive isn't showing. When I switch back from New outlook to the old, my archive is there and works fine. Using Outlook for Mac version 16.54 The other Mac in our office using the…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
Outlook | Windows | Classic Outlook for Windows | For business
asked 2024-10-14T00:11:36.7+00:00
James Mackie 0 Reputation points
edited an answer 2026-02-19T16:05:01.7333333+00:00
Zinski, Steve 0 Reputation points
2 answers

I have just downloaded OS 14 on my Mac and updated my Microsoft Office Apps but now cant sign in - network error 2604

Also it says there is a problem with connection and security certificates

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-02-17T20:17:49.7133333+00:00
Sally Bateson 0 Reputation points
commented 2026-02-19T07:35:46.76+00:00
Flora-T 11,695 Reputation points Microsoft External Staff Moderator