1,166 questions with Microsoft 365 and Office | Install, redeem, activate | For business | MacOS tags

Sort by: Updated
2 answers

professional Word account from a retired job expired now can't use any Word documents only in Read mode

professional Word account from a retired job expired now can't use any Word documents only in Read mode

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-05-30T11:56:55.8533333+00:00
Kim Johnson 0 Reputation points
answered 2026-05-30T17:04:32.2166667+00:00
John Korchok 232.4K Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

My MS 365 for Mac runs on Monterey. It will not update any further. How can I get the new security certificate?

I am running Monterey, MacOS 12.7.6. This is as far as my MacBook Pro can go. MS-Update cannot update Word, Outlook, Excel, PowerPoint. How can I get the new July 13 2026 security certificate so that I can continue running MS-365 for Mac onboard,…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-05-29T03:03:06.8133333+00:00
Kirk M. Ruch 20 Reputation points
accepted 2026-05-29T17:50:35.7933333+00:00
Kirk M. Ruch 20 Reputation points
2 answers

Fix Office Mac - Can't reinstall v:. 16.109.1 (16.109.26051717

Case Number: 710308492589665 Problem returned. Cannot reinstall Office for Mac issue: v:. 16.109.1 (16.109.26051717

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-05-26T12:03:07.0866667+00:00
Steve Kramer 0 Reputation points
commented 2026-05-27T11:35:11.58+00:00
Gabriel-N 17,785 Reputation points Microsoft External Staff Moderator
3 answers

I have lost MFA device since the last year and cannot recover my account with Active license

I have an active 365 business basic license but cannot access to my Microsoft 365 admin center because i lost my device and i didn have any other recovery method or another admin user only one user without administrative access.

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-05-26T02:50:16.84+00:00
marisela oliva 0 Reputation points
commented 2026-05-27T07:39:59.92+00:00
Hani-Ng 11,315 Reputation points Microsoft External Staff Moderator
1 answer

I have 2 licenses for 365 exchange

i have 2 email accounts with 365 Exchnage subscriptions, Both work fine on my PC which is running Windows 10. They are not running, but not correctly, on my MacBook Pro. I need help with the MacBook Pro subscriptions. Got disconnected from a help call…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-05-19T21:52:36.75+00:00
ROBIN HALL 20 Reputation points
commented 2026-05-21T03:11:40.06+00:00
Dora-T 13,745 Reputation points Microsoft External Staff Moderator
2 answers

Can't open Word

I have downloaded Office using the Product key but I can't open the program to get Word on the dashboard

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-05-20T22:08:51.1233333+00:00
Catherine Bryan 0 Reputation points
answered 2026-05-20T23:50:26.9366667+00:00
Dora-T 13,745 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

Installing Microsoft 365 Premium on macOS Ventura 13.7.8 version

I have Microsoft 365 Premium installed on my HP computer. I am trying to share and install the program on an Apple desktop (circa 2017) that has macOS Ventura 13.7.8 version for my wife. I get the message that Version 14 is required. Options?

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-05-14T20:46:08.2633333+00:00
Charlie Hale 40 Reputation points
accepted 2026-05-16T00:16:19.0933333+00:00
Charlie Hale 40 Reputation points
2 answers One of the answers was accepted by the question author.

Office error: “Something went wrong” when signing in to Microsoft 365 apps

I receive a generic “Something went wrong” error when signing in to Office apps (Word, Excel, Outlook). The issue occurs across multiple devices, even though the account credentials and licenses are valid.

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-01-25T04:05:40.7733333+00:00
Stites Dragan 40 Reputation points
commented 2026-05-14T10:31:37.69+00:00
Stefan Blom 341.3K Reputation points MVP Volunteer Moderator
2 answers

How can I get an actual customer support person to speak to?

I'm paying for a Business Basic subscription with two licenses for 5 months now and I can't use or write a basic report using windows or excel without from my personal laptop or Mac. None of the apps can be dowloaded either. I want my Monet back if this…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-05-13T23:58:46.1533333+00:00
Katherine 0 Reputation points
answered 2026-05-14T00:06:00.2866667+00:00
Stefan Blom 341.3K Reputation points MVP Volunteer Moderator
3 answers

How do I mix business and personal 365 office subscriptions on a Mac

I have a personal 365 account on my Mac. I need to add a business account for work. To add a business account, do I need to uninstall Office 365 persoanl? Do I need to install 365 Office? Can both personanl and business 365 subscriptions be used on…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-05-12T14:32:52.3+00:00
Stephen Kennedy 20 Reputation points
commented 2026-05-13T22:38:12.3966667+00:00
Hin-V 15,085 Reputation points Microsoft External Staff Moderator
4 answers One of the answers was accepted by the question author.

Microsoft verification has stopped working on all my MacBooks. So I am locked out of my MacBook for. Verification

My microsoft emails are always asking for the password again and when I switched on a MacBook I had not used for 3 weeks after it accepted the password for my Go Daddy Email account using 365 and exchange it sent me a code for verification. When I enter…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-05-09T16:57:08.89+00:00
Rich James 20 Reputation points
commented 2026-05-12T19:02:05.2866667+00:00
Hin-V 15,085 Reputation points Microsoft External Staff Moderator
3 answers

Where to find and how to download MS Tools version for MAC OS Big Sur 11.7.11 ?

Hi I'm using an old MAC no way to upgrade system app. So I need to find a version 365 MS for Big Sur 11.7.11. Where can I find in 365 MS the version to download that is compatbile with Big Sur ? thans a lot for your help Delphine

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-05-11T08:53:15.8+00:00
D G 0 Reputation points
commented 2026-05-12T09:06:46.6266667+00:00
Vergil-V 13,380 Reputation points Microsoft External Staff Moderator
1 answer

Problem signing my account on office365 macbook version

Problem to sign in to my account on macbook office 365

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-05-07T13:39:55.1766667+00:00
MUHAMAD APIAN BIN SAIDIN 0 Reputation points
answered 2026-05-07T14:25:55.36+00:00
Michelle-N 16,635 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

troppi reindirizzamenti

Buongiorno, problema: cerco di installare le app di microsoft 365 (account aziendale) ma l'esito è: Si è verificato un problema Sono stati rilevati reindirizzamenti ripetuti. Riprovare tra qualche minuto. Correlation ID: [Nota del moderatore:…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-05-07T11:11:54.08+00:00
Emanuela Cattaneo 20 Reputation points
commented 2026-05-07T12:59:34.2133333+00:00
Michelle-N 16,635 Reputation points Microsoft External Staff Moderator
1 answer

I own Office Home & Business 2019 for Mac shown in my Services & Subscriptions. Office shows “No License” after full cleanup and reinstall. Please re-provision/sync this license on the activation server for my account. They’ll fix it server-side.

I own Office Home & Business 2019 for Mac shown in my Services & Subscriptions. Office shows “No License” after full cleanup and reinstall. Please re-provision/sync this license on the activation server for my account. They’ll fix it…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-05-07T12:05:58.0633333+00:00
tejas chavan 0 Reputation points
answered 2026-05-07T12:36:33.57+00:00
Stefan Blom 341.3K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Office 365 apps show unlicensed message despite active subscription

Office 365 apps (Word, Excel, and Outlook) suddenly show an “Unlicensed Product” warning, even though my Microsoft 365 subscription is active and visible under my account portal. I’ve already signed out and signed back in, repaired the Office…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2025-10-26T11:24:33.5933333+00:00
Callihan Memory 75 Reputation points
commented 2026-05-07T07:57:55.21+00:00
Stefan Blom 341.3K Reputation points MVP Volunteer Moderator
2 answers

how can i download outlook classic in my mac. I have purchased office 365 business

how can i download outlook classic in my mac. I have purchased office 365 business account with 6 users

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-05-04T10:28:15.3766667+00:00
Prajwal Chikorde 0 Reputation points
commented 2026-05-05T08:29:41.17+00:00
Jayden-P 22,475 Reputation points Microsoft External Staff Moderator
4 answers

How can I install an older office package on my MacBook?

How can I install an older office package? Up until this morning everything was working fine and now it is opening PPT in read only and is telling me I need to buy a new package because this version is no longer supported. I also need to install teams,…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-02-23T18:27:34.4933333+00:00
Isabella Lebek 5 Reputation points
commented 2026-05-03T08:19:38.2766667+00:00
Stefan Blom 341.3K Reputation points MVP Volunteer Moderator
1 answer

how to permanantly kill Microsoft Autoupdate?

how to permanantly kill Microsoft Autoupdate? I canceled my subscription. I followed Microsoft's deinstallation instructions and I can't seem to get rid of Autoupdate. It just keeps coming back into my Apple Dock and asking to update. Moderator…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-04-29T22:02:30.93+00:00
libbywright 0 Reputation points
answered 2026-04-30T00:28:29.7233333+00:00
Bob Jones AKA CyberTaz MVP 435.7K Reputation points
2 answers

How to install Office LTSC on Macbook

I have the license key of Office 2021, and Im so new with MacOS, as I know, Apple does not provide Office officially on App Store, so how can I install it ?

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-04-29T02:48:10.6166667+00:00
Julian Hernandez 20 Reputation points
commented 2026-04-29T23:15:09.3233333+00:00
Teddie-D 16,370 Reputation points Microsoft External Staff Moderator