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Microsoft Q&A
23 questions
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
我在使用打開並onedrive上的ＷＯＲＤ檔案時，原先打的數學公式突然跳成“？？？” 並且滑鼠跑成彩虹圈圈後，應用程式當掉，最後我上週儲存的檔案內容部分消失了。 我去版本紀錄找也都找不到那些公式！
Why can't I insert a picture or pdf? it kept saying "Sorry we could not insert few files, we can only insert jpg, jpeg,...
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 17%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Hello Microsoft team, I am trying to register for a new Microsoft 365 Developer Program E5 sandbox using my company account (******@aitravel.jp). However, during the signup process, I receive the following error message: "We can't continue with…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 77%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIM%3C/text%3E%3C/svg%3E)
I deleted my previous Developer Program account (Gmail) but I cannot register a new sandbox with my Outlook account. Error: “You don’t currently qualify for a Microsoft 365 Developer Program sandbox subscription.” Please unlink my phone number and…
ya pago office, solo quiero saber si puedo instalar la versión más reciente en un mac book pro con esa versión
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 82%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
I am not receiving emails from one individual, other emails come through fine. Seems to only occur on Mondays, on Tuesdays emails come through fine. When I receive the 2nd request on Tuesday with a copy of the 1st email there is always a "black…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKG%3C/text%3E%3C/svg%3E)
Não consigo acessar meu e-mail. Toda hora apresenta esse erro, as vezes com a mensagem (Too many request). Ja limpei cache, troquei de servidor e toda hora fica nisso
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 60%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
Im in debt and cannot pay the Microsoft 365 subscription. It will not let me cancel the subscription because the email was sent to a gmail account. Please just find the subscription and take my credit card off as if I do not have an extra 100 dollars…
Hi ... I just renewed my subscription but would like an invoice in my business name please. How do I get that?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 57.00000000000001%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 98%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZV%3C/text%3E%3C/svg%3E)
Hello, I recently purchased Microsoft office and i am wondering if it possible to cancel and get a refund. I realized shortly after purchase that I have student access to office/365, so there was no reason for me to buy it when it is offered through my…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 72%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPR%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 84%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXD%3C/text%3E%3C/svg%3E)
It is asking me to use my microsoft authenticator to verify my account but then i never receive my code and when i go on https://aka.ms/mfasetup it says Sorry, we're having trouble verifying your account. Please try again. View detail.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I have MacBook Air model (13-inch, 2017) macOS version (e.g., macOS Monterey 12.7.6). I am trying to download Microsoft Defender for Cyber Essentials. "Installing Microsoft Defender"…
Hello, Microsoft Defender update drops suspicious files on MacOS tracer_install_monitor.sh & tracerinstalllib.sh I didn't find them included in any documentation. Their support also verifies it. Do you have any idea or information what it can be?
Our company manages the website for ssbcheyenne.bank. Our website has been incorrectly flagged by Microsoft Defender for phishing, despite being a legitimate .bank domain (which requires strict verification to obtain and maintain). Technical details: …
Hi, I am not offered the option to delete or restore files in Quarantine, at the "Threat History" tab in Microsoft Defender for MacOS. I can only see the path of the file, but when I go to a Terminal session to delete it manually, turns out the…
Hi, We are planning migration from 3rd party AV and we want to ensure smooth migration. We have Windows clients and MacOS in scope. We want to ensure that during migration when we are switching from 3rd party AV there will be no conflicts. Therefore I…
My computer is BLOCKED. I am getting the following message accompanied by a loud noise. Why is this happening, and how can I fix the problem?
Hello! I am looking for a way to turn off Office 365 Defender quarantine email notifications sent from ******@messaging.microsoft.com. It looks like Microsoft has made this standard with Preset Security Policies which we would like to have turned on. I…
I am getting a message from Windows Defender Security Center Services. It won't let me ignore it and move on. It says Ads.fiancetrack(2).dll is Trojan Spyware, What should I do?
Hello Team, I need to onboard MAC Device in window defender.so please let me guide how can onboard.. Thanks Suraj ***Move from Windows / Windows 10 / Security and privacy***
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 48%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 10%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 2%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)