756 questions with Microsoft 365 and Office | OneDrive | For education | Windows tags

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2 answers

Has OneDrive abandon the download speed?

When i hover on the Onedrive button , all I see is this "Downloading Files (Percentage)" Where is the uploading and downloading speed?

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-05-20T15:45:00.21+00:00
GEORGANTAS IOANNIS 0 Reputation points
commented 2026-05-22T17:12:11.2733333+00:00
Ian-Ng 13,435 Reputation points Microsoft External Staff Moderator
1 answer

How does this happen? Onedrive leaking almost 1.5 million handles

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-05-19T10:48:40.81+00:00
Jabba550 0 Reputation points
commented 2026-05-19T15:05:43.86+00:00
Jess-Q 11,245 Reputation points Microsoft External Staff Moderator
2 answers

Urgent Help Request – Lost OneDrive Files and Access Denied Error

Hello, I have been connected to the Microsoft account [Moderator note: Personally Identifiable Information removed] on my computer for the past 2 years. Today, I accidentally deleted my OneDrive folder from my computer. After deleting the OneDrive…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-05-13T19:23:33.8366667+00:00
Chris Green 0 Reputation points
edited a comment 2026-05-18T18:17:59.89+00:00
Kristen-L 12,925 Reputation points Microsoft External Staff Moderator
1 answer

Files automatically deleted

OneDrive keeps automatically deleting my files, sometimes minutes after I have restored them from recycling bin. The folders remain intact, but some or all of the files are deleted. This has happened to files created on the web since December, and files…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-05-13T09:10:29.4033333+00:00
Rosie Bellamy 0 Reputation points
commented 2026-05-14T07:59:00.97+00:00
SUBAL CHANDRA BHOWMICK 0 Reputation points
1 answer

when i try to enter my card details it says that it's invalid and yet all my entries are valid

when i try to enter my card details it says that it's invalid and yet all my entries are valid

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2025-08-02T20:34:49.58+00:00
ezron kipkoech 0 Reputation points
commented 2026-05-08T21:50:12.2066667+00:00
A Exconde 0 Reputation points
1 answer

Word document has reverted to a previous version

I was working on an assignment for university, and I accidentally closed the wrong Word tab. I opened it back up and it had reverted to a version from several days ago. I have the file saved to my university OneDrive, and auto-save was turned on when I…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-05-03T11:28:34.83+00:00
Michael Jones 0 Reputation points
commented 2026-05-05T08:16:42.0933333+00:00
Tamara-Hu 15,280 Reputation points Microsoft External Staff Moderator
2 answers

how to down-load one drive

my files stored in the Microsoft Account-[Moderator note: personal information removed]@365a3.top, as it is purchased by me through Amazon, now the account is blocked due to non renewal of subscription, hovewer, i want to down load my files from one…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-05-01T10:43:22.01+00:00
e70004 5 Reputation points
answered 2026-05-01T11:26:24.91+00:00
Liora D 15,800 Reputation points Microsoft External Staff Moderator
1 answer

Request for Microsoft 365 Education Access Without Institutional Email

Dear Microsoft Education Team, I am a current student at [Moderator note: personal info removed] College, Bangladesh. Our institution does not provide official academic email addresses to students, but I would like to access Microsoft 365 Education…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-04-29T10:54:22.5833333+00:00
Ahanaf Bin Hasan 0 Reputation points
edited the question 2026-04-29T14:22:14.1666667+00:00
Daniel-Vo 6,005 Reputation points Microsoft External Staff Moderator
2 answers

OneDrive deletion

Why when I delete the files from One Drive web app it goes through the process and says deleted, but files are never moved to recycle bin in the cloud?

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-04-27T13:18:43.3933333+00:00
Jesus Reyes 0 Reputation points
commented 2026-04-28T12:27:04.47+00:00
Helen Luu 845 Reputation points Independent Advisor
2 answers

Urgent: Excel “Save a Copy” Caused Data Loss – Request for Recovery Assistance

Dear Microsoft Support, I am writing to report a serious issue involving Microsoft Excel and Microsoft OneDrive that resulted in the loss of several hours of work on an academic assignment. While working on an Excel file stored in OneDrive on a school…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-04-25T15:45:11.44+00:00
Nicholas Guidi (Student) 5 Reputation points
edited a comment 2026-04-25T22:45:53.7933333+00:00
Ryan-N 13,335 Reputation points Microsoft External Staff Moderator
2 answers

onedrive school account is not accessed on computer

Correlation Id: [Moderator note: personal info removed] Timestamp: 2026-04-23T06:22:47.000Z DPTI: [Moderator note: personal info removed] Message: An unexpected error occurred. Tag: 4wbr4 Code: 2150121474

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-04-23T06:24:20.4466667+00:00
서민성 0 Reputation points
commented 2026-04-24T14:41:45.4466667+00:00
Daniel-Vo 6,005 Reputation points Microsoft External Staff Moderator
1 answer

CANT SIGN IN IN MICRISOFT 365

CANT SIGN IN ALTHOUGH MY EMAIL IS CORRECT, IT DISPLAY Something went wrong We're sorry, sign-in isn't working right now. But we're on it! Please try again later. If this problem persists, contact your support team and include these technical…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-04-22T12:12:06.1866667+00:00
ANG KAH HUI 0 Reputation points
commented 2026-04-23T03:03:56.3433333+00:00
Ana Le 675 Reputation points Independent Advisor
2 answers

OneDrive storage not freeing up after deleting files

I regularly receive emails from SharePoint Online saying my OneDrive is approaching its storage limit. To free up space, I deleted many files from OneDrive and cleared both the first-stage and second-stage recycle bins. However, my available storage has…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2025-09-29T03:04:47.4633333+00:00
Shahab Doulabian 0 Reputation points
edited an answer 2026-04-16T04:50:22.3+00:00
Darren-Ng 10,455 Reputation points Microsoft External Staff Moderator
2 answers

OneDrive files missing from cloud and showing grey/red X locally on Windows 10

Hi, I have a serious OneDrive issue involving both missing cloud content and inaccessible local files. I was using a university OneDrive account on a Windows 10 device. After what seems to be a restriction or cut-off of OneDrive access from Windows 10…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-04-02T23:48:50.0966667+00:00
gkisa 0 Reputation points
commented 2026-04-04T03:01:32.0266667+00:00
Huy-K 12,115 Reputation points Microsoft External Staff Moderator
1 answer

How to remove an old OneDrive file?

I attended a CC awhile ago that had me use a OneDrive account and file. Onedrive has since been removed and deleted all except the singular file, which has been pinned. If I delete the file from the location in C:\Users\User, then the location that…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-02-08T06:31:32.2833333+00:00
Anonymous
commented 2026-04-02T10:36:40.44+00:00
Rin-L 20,520 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft 365 logging out automatically

I have Microsoft365 through my school and after updating, it now logs out of any opened windows automatically. This is inconvenient since I need to leave multiple windows open for reference. I have to then locate the file in one drive and re open it…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-03-31T15:54:25.3266667+00:00
Gaudreau, Benjamin 0 Reputation points
commented 2026-04-01T21:22:20.0733333+00:00
Kai-L 13,705 Reputation points Microsoft External Staff Moderator
2 answers

Resolving "Error trying to get OneDrive settings" for user

I am receiving the following error. I followed the steps in another thread here, but the admin resolved on his own. Background info: User may have been deleted and restored in the past. Error is displayed in 365 Admin Center. We have multiple admins. …

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-03-31T19:37:13.5866667+00:00
Astro Panda 0 Reputation points
answered 2026-03-31T23:48:55.72+00:00
Ian-Ng 13,435 Reputation points Microsoft External Staff Moderator
3 answers

Can't sign in to Office only on one device

My laptop had an update a few days ago and since then I can't sign in to my school account on any office or onedrive desktop app. I can sign in just fine online and on other devices. Whenever I try to sign in, right after entering my email adress it…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-03-19T23:10:44.94+00:00
ELGAMAL Hugo 0 Reputation points
commented 2026-03-24T06:43:45.0966667+00:00
AlexDN 11,430 Reputation points Microsoft External Staff Moderator
1 answer

no free space available

my organization is providing me with 2TB space i use only 7GB but i'm unable to upload or synch it shows me that i don't have enough space !

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-03-22T08:50:57.08+00:00
LAHCEN FAIZ 0 Reputation points
commented 2026-03-23T08:58:32.8833333+00:00
Rin-L 20,520 Reputation points Microsoft External Staff Moderator
1 answer

How can I access my OneDrive files?

I have a OneDrive folder which I have placed on an external harddrive and I want it to be fully accessible even when not connected to the internet. As a student researcher, my OneDrive is large and has many subfolders. I initially tried to download my…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-03-19T22:20:05.8866667+00:00
Connor Hines 0 Reputation points
commented 2026-03-23T02:48:50.3766667+00:00
Huy-K 12,115 Reputation points Microsoft External Staff Moderator