Intermittent Availability Issues with ACS SDK in Android – Persistent WebSocket Connection Stability
We are currently developing an Android-based application using the Azure Communication Services (ACS) SDK and are experiencing intermittent issues where ACS users appear as unavailable despite having an active internet connection. In many cases, outgoing…
Azure Communication Services
Missing classes detected while running R8. Please add the missing classes or apply additional keep rules that are generated in .../build/app/outputs/mapping/.../.txt.
We are developing an Android application using Jetpack Compose and integrating Azure Communication Services (ACS) SDK for chat and calling functionalities. implementations in build.gradle file. When building the app in release mode with the…
Azure Communication Services
Azure Comms phone calling service. Possible connectivity and freezing issues....
Hi, I'm developing a web application for a client that uses the Azure Comms phone calling service. I'm utilizing the latest @azure/communication-calling NPM library for the creation of the call agent on the front-end. I have a C# back-end service which…
Azure Communication Services
Streaming Audio from Azure Communication Service Outbound Call to Cognitive Service
The objective is to stream audio from an outbound call made with Azure Communication Service to a speech recognizer via WebSocket. The process is designed based on this document and this code.The outbound call has been successfully connected, but an…
Azure Communication Services
MailFrom addresses unable to add
I need to add additional mailfrom addresses but the option is greyed out. Please reply also to ******@quanture.com Thanks
Azure Communication Services
Username length issue with SMTP in Azure Communication Services
Hi, I'm testing "Email SMTP as a Service" that is in preview within "Azure Communication Services". I was so excited to hear about it because we've just done an Exchange migration to O365, and this feature will help mop up the…
Azure Communication Services
My azure communications phone number says Verification in process
I added a phone number to my account, and it has been in verification in process for over a month. how long will it take to verify it and how do I get it activated?
Azure Communication Services
Duplicate Room ID Received from Azure Communication Services Calls
We are using Azure Communication Services (ACS) for calls. We create rooms using the Azure SDK ("@azure/communication-rooms": "^1.1.0"), which returns a id of the room. While creating a room, the API is returning a id of the room…
Azure Communication Services
Restrict IP sending emails to Email Communication Service
Hi, I've set up and am testing Email Communication Services (ECS) and it seems to work well. SPF and DKIM records are in our DNS. We've set up some accounts to send email from. However, I've found from a personal (non-corporate) computer I'm able to…
Azure Communication Services
problem at Creating resource Communication Service, get error: Validation failed. Required information is missing or not valid.
my Subscription "Pay-As-You-Go" and Resource group "cb" is active and works well for creating/hosting other services like app service,logic-app and so on. but problem when create Communication Service. the resource name…
Azure Communication Services
Communication service cannot add mailfrom addresses
Cannot add MailFrom addresses to custom domain of email Communication Service Domain: Add Button is grey out. All Prerequisites are successfully deployed. Status of Domain,SFF,DKIM,DKIM are verified. Both of Azure Communication Services and Email…
Azure Communication Services
Send digits during a pstn outbound call with azure communicator service
Good day. I have been researching Azure Communicator capabilities for weeks to allow users to send digits/DTMF tones/extensions during an outbound PSTN/phone call. So far, the only way is through implementing Cognitive Services, but we are not…
Azure Communication Services

SMS verification falining for the wrong cause
I got a response for the sms verification process telling me that the website URL is not reachable and that is wrong. The sms verification team said that two times. but the website is still reachable
Azure Communication Services
Recording a video call by ACS using recording api
I am encountering an issue when trying to let a bot join an Azure Communication Services (ACS) video call and enable the recording feature. The bot fails to join the call, and I receive callback events indicating that the call creation has…
Azure Communication Services
Action failed due to a bad request to Cognitive Services. Please check your input parameters
Hi, I'm facing issue while connecting to Cognitive service through Azure Communication service (ACS). Can you please guide me? below issue I'm getting when i try to run CallAutomation_OutboundCalling sample provided by Microsoft. Action failed due to a…
Azure Communication Services
Integrate Azure Ai service with communication service
I'm not sure whether the communication service and Azure AI services is connected or not . Document that i followed for this issue …
Azure Communication Services
Azure AI services
Get Discrete audio from a Teams meeting with the Calling SDK
Hi, Is it possible to get discrete audio from a Teams meeting with the calling SDK? I can get the mixed audio but I'm not sure if it's possible to get the individual audio for each person in the meeting. Thanks Simon
Azure Communication Services
I need help with Azure Communication Service and Copilot Studio Agent
Hello everyone I have created a voice bot in Copilot Studio. Now I want to assign a phone number from my Azure Communication Service to it via the “Telephony (Preview)” channel. The aim of the whole exercise is to set up intelligent forwarding. -> The…
Azure Communication Services
Azure Communication Services - CallStarted and CallEnded Events Not Triggering
I'm experiencing an issue with Azure Communication Services (ACS) event notifications. Here's my setup and the problem I'm facing: Environment: Azure Communication Service with US number Event Grid topic named "callEvents" with 3 event…
Azure Communication Services

Azure Communications Services - Email - MailboxNameNotAllowed - subdomain
Hello, I have an azure communication services domain configured correctly everything is validated. I keep getting my emails failed with the error "MailboxNameNotAllowed" The anonimized details: #5.1.8 Domain of sender address…
Azure Communication Services
