Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
52 questions
52 questions with Microsoft 365 and Office | Subscription, account, billing | For business | iOS tags
2 answers
Unable to Access Microsoft Teams Subscription and No Support Available
Dear Microsoft Support Team, I am writing to complain regarding an issue with my Microsoft Teams Phone subscription and the lack of support I have received. I purchased a normal Microsoft Teams Basic license along with an international calling/minutes…
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
asked 2026-05-19T19:03:00.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 16%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Ali Shayan
0
Reputation points
commented 2026-05-26T21:57:32.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 91%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lia V
6,540
Reputation points Microsoft External Staff
Moderator
1 answer
locked out of e-mail
Can a real person please help me, I need to access my email. I am tired of the AI because it doesn't help me. I have been trying to get in touch with you for several days and support without success. No one in support seems to be able to help me so this…
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
52 questions
asked 2026-05-03T23:09:01.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 99%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
emelie svensson
5
Reputation points
edited an answer 2026-05-04T04:50:20.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 5%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
Killian N
1,140
Reputation points
Independent Advisor
1 answer
I am being charged for 2 subscriptions
I started by a business basic account then upgraded to a business standard account but it seems like I am still being charged for the business basic account even though I am no longer on that plan.
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
52 questions
asked 2026-04-28T08:18:14.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 18%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQA%3C/text%3E%3C/svg%3E)
QACS Admin
0
Reputation points
commented 2026-04-29T13:49:06.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 44%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJQ%3C/text%3E%3C/svg%3E)
Jess-Q
11,245
Reputation points Microsoft External Staff
Moderator
1 answer
One drive recovery of data
Here’s a strong community post (in English) you can use on Microsoft forums or community pages explaining your issue clearly: 📌 Title: Urgent: OneDrive Business Data Not Recoverable After Renewal – Need Help 📝 Post Content: Hello everyone, I am facing…
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
52 questions
asked 2026-04-15T11:29:08.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 72%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVR%3C/text%3E%3C/svg%3E)
VAIBHAV RAJPUT
0
Reputation points
commented 2026-04-21T10:19:18.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 69%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHL%3C/text%3E%3C/svg%3E)
Helen Luu
845
Reputation points
Independent Advisor
2 answers
I am the admin, I switched iPhone and transferred authenticator, now not getting request approval or codes.
3 months ago I switched iPhones and cloned my iPhone using in-built feature and after that have lost access to my admin account because the authenticator account is not getting any request approvals or verification code for the admin account but for some…
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
52 questions
asked 2026-03-23T09:55:13.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 90%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Abhishek Desai
0
Reputation points
commented 2026-03-25T15:09:30.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 83%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
Liora D
15,800
Reputation points Microsoft External Staff
Moderator
1 answer
Access our Admin account
Our small business was using an MSP and we stopped using them. Now we can't access our microsoft Admin account. We tried to contact our old MSP and they won't help us. How can we access our microsoft 365 Admin account?
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
52 questions
asked 2026-03-16T16:12:06.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 28.000000000000004%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELH%3C/text%3E%3C/svg%3E)
Linda Hirth-McGuire
0
Reputation points
edited an answer 2026-03-16T17:02:42.43+00:00
Lia V
6,540
Reputation points Microsoft External Staff
Moderator
3 answers
Unable to authenticate Microsoft Authenticator login, endless loop
I got a new phone and was attempting to use my Microsoft Authenticator app, but in order to log in I need to use the Microsoft Authenticator app. I can't input the two digit code because I can't use the app, and there seems to be no other way for me to…
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
52 questions
asked 2025-11-18T16:33:46.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 13%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHS%3C/text%3E%3C/svg%3E)
Huebel, Sophia (ELS-HBE)
0
Reputation points
edited the question 2026-03-12T18:36:07.9433333+00:00
Lia V
6,540
Reputation points Microsoft External Staff
Moderator
1 answer
I need an invoice for my order but with my VAT number and my adress
la facture fiscale dans le package n est pas correcte il faut mettre le numero de TVA et l'adress pour que ce soit valable. je cherche a joindre quelqu un d humain au support microsoft
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
52 questions
asked 2026-03-09T15:49:28.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 73%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
vparmantier
0
Reputation points
answered 2026-03-09T18:01:58.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 17%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Chris Duong
8,905
Reputation points Microsoft External Staff
Moderator
1 answer
Cancelar suscripción Microsoft 365 Business o Azure.
Hola, tengo en la tarjeta de crédito desde hace varios meses una suscripción a microsoft de 12.5 dólares mensuales. Consulté a la sección microsoft individual (Solicitud de servicio: [Nota del moderador: información personal eliminada]) y me respondieron…
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
52 questions
asked 2026-01-04T20:53:26.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 48%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
milena simone
0
Reputation points
commented 2026-03-09T08:58:44.1433333+00:00
milena simone
0
Reputation points
2 answers
Need to remove authenticator app from phone but screen is broke
Eed to get into my other accounts but the codes do t show up on my app iv put it on my ipad moderator note: Moved from Microsoft System Center Other
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
52 questions
asked 2026-03-04T23:42:30.3133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 34%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Michaiah Moala
0
Reputation points
answered 2026-03-05T00:50:26.1366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 3%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVV%3C/text%3E%3C/svg%3E)
Vergil-V
13,460
Reputation points Microsoft External Staff
Moderator
2 answers
How to update payment method
How do I update payment method on my accounts … work and personal
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
52 questions
asked 2025-08-09T22:52:08.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 8%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Catherine Minteer
0
Reputation points
edited an answer 2026-02-27T06:25:59.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 1%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
Jade Ng
11,920
Reputation points Microsoft External Staff
Moderator
1 answer
Complaint and billing dispute regarding my Microsoft 365 Business subscription
Dear Microsoft Billing Support, I hereby submit a formal complaint and billing dispute regarding my Microsoft 365 Business subscription, which has been billed monthly since March 2025. Despite continuous payments of €14.16 per month (April 2025 through…
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
52 questions
asked 2026-02-24T13:52:13.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 65%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
Golden Management Advice
0
Reputation points
answered 2026-02-24T14:54:56.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 60%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPN%3C/text%3E%3C/svg%3E)
Phoebe-N
10,665
Reputation points Microsoft External Staff
Moderator
2 answers
change subscription
need to switch subscription from Family to Business Standard
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
52 questions
asked 2026-02-19T14:23:05.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 99%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
John DeWaal
0
Reputation points
commented 2026-02-20T21:46:10.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
2 answers
Schedule appointments default Teams link to join meeting
Hello team, I would like to schedule appointments to default link to join my teams meeting. I don't know if I have the right subscription plan or configuration ? [Moderator note: personal info removed]
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
52 questions
asked 2026-02-17T19:48:51.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 36%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Cecilia Marasigan
0
Reputation points
commented 2026-02-18T22:39:38.77+00:00
Anonymous
2 answers
Company Account Login Issues
我無法順利從手機登入公司微軟帳戶。 系統顯示"登入已成功 ，但不符合存取此資源的準則。例如 您可能從管理員所限制的瀏覽器，應用程式或位置登入。 但我一直使用蘋果手機，在公司三年了都沒這樣的問題。但是現在這個問題出現我無法完整的使用公司的資源。 公司的 IT部門也無法處理
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
52 questions
asked 2026-02-16T10:25:03.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 61%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Tung, Naomi
0
Reputation points
commented 2026-02-17T08:34:54.1533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Daniel-Vo
6,005
Reputation points Microsoft External Staff
Moderator
3 answers
Microsoft 365 and Authenticator - Stuck in a Loop
When I changed my mobile phone I tried to add the Microsoft 365 account to Microsoft Authenticator, but every time Authenticator asks for a 6 digit code from Authenticator. I cant provide one because I dont have the account on Authenticator on my new…
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
52 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 15%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGO%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 1%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
2 answers
How to access my account
How can I unsubscribe from an account I can’t access! I’ve tried it through the authenticator app and I don’t ever receive a code. I am frustrated and confused. Can someone please lead me in the direction? I’ve even tried to use my alternate email and I…
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
52 questions
asked 2026-02-05T00:08:46.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 47%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQM%3C/text%3E%3C/svg%3E)
quiara meredith
0
Reputation points
edited a comment 2026-02-08T07:56:01.32+00:00
Jade Ng
11,920
Reputation points Microsoft External Staff
Moderator
3 answers
Lost admin access – Managing director urgently needs to take over administrator rights (Microsoft 365 Business)
Dear Microsoft Support Team, I am contacting you because I currently no longer have access to the administration of our Microsoft 365 Business tenant and urgently need help. The situation is as follows: I am the managing director of the [Moderator note:…
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
52 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 74%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBR%3C/text%3E%3C/svg%3E)
1 answer
Authenticator account not set up on new iPhone and no other options for logging in
I am stuck in a vicious loop - log in using browswer or iPhone both prompt me to use Authenticator 'on my mobile' to get the code. There are no other options to use SMS or other solution. I am trying to access an upgraded app, Visio Plan 1. Should be…
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
52 questions
asked 2026-01-27T03:16:31.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 20%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Scott Steele
0
Reputation points
edited an answer 2026-01-27T06:26:45.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 10%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
AlexDN
11,430
Reputation points Microsoft External Staff
Moderator
1 answer
Restore my Microsoft Business Standard
Dear Microsoft Support Team, I am writing to request assistance with restoring my OneDrive data following the suspension of my Microsoft account due to an unpaid invoice. Unfortunately, I missed a subscription payment that has been overdue since October.…
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
52 questions
asked 2026-01-25T13:47:27.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 55.00000000000001%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Smart Swim
0
Reputation points
answered 2026-01-25T14:46:55.5366667+00:00
Anonymous