Microsoft 365 and Office Subscription, account, billing Other Windows

2 answers

I want to cancel my Microsoft 365.

I want to cancel my subscription And I can’t figure out how to. It is automatically deducted from my credit card and I would like that payment to stop. I have been trying to cancel this since June and it is ridiculous. Trying to go around the website…

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Sandra Van Pelt 0

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EmilyS_726 34,285 Volunteer Moderator

0 answers

Duplicate charge the same person but different account request consolidation of the the accounts

Dear Microsoft Billing Support, I am writing to formally request that you correct a billing problem I have been trying to resolve for several months. I have been charged for Microsoft 365 on three separate Microsoft accounts, all of which are mine. I…

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Tesfaye Aleme 0

2 answers

I cannot access Office 365

Why is office 365 down so i cannot access my emails.

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Craig Brenneise 0

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Jose Benjamin Solis Nolasco 13,021 Volunteer Moderator

0 answers

Cancelled my subscription last month, but this month was charged again.

Is there any one that I can talk to or email with to help me get this resolved once and for all? In April I signed up for an account, paid for the first month, but decided that day to not use Azure. So, I cancelled the subscription. I'm ashamed…

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Christian Buckner 0

4 answers

Reached daily limit message

I have a work account paid by me as a sole trader, and I've been using copilot online all year and all of a sudden this morning after half a dozen requests I get a message that I used my daily chat limit and to try again later. Then it says to upgrade. …

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Maria Shaw 20

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Maria Shaw 20

2 answers

changing primary name

I want to change my primary name in my family MS 365 but it says this is restricted by my organization. This is a personal account

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John Campbell 0

answered

Norah-L 13,605 Microsoft External Staff Moderator

4 answers

How can I permanently remove the “Upgrade your plan” button from Microsoft 365 apps?

Hi, I already have an active paid Microsoft 365 subscription for several years, but Excel now permanently displays a very visible “Upgrade your plan” button in the title bar (in french "Mettre à niveau votre plan") Is there any supported way to…

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Korvax 20

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Alex Flaxman 0

2 answers

nonauthorized Charges to my credit card

i believe my son used my credit card to sign up for a microsoft X box game pass without my approval. i would like to cancel that subscription

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Justin Trantham 0

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EmilyS726 279.8K Independent Advisor

1 answer

How to recover a hacked Microsoft account using this ungodly recovery system.

Hi, My account was recently hacked on October 22nd, 2026 (******@gmail.com) . On the day of the hack, I have filled out the account recovery form, waited 9 days and was denied account recovery on November 1st by someone named Joven. I have seen in the…

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Opshora Asheque 0

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Opshora Asheque 0

2 answers

Random Billing from Microsoft

Their is a bill that I'm getting and I don't have the account for it and the invoice number is G194825980 and it's saying my company name that I deleted my account from that website. The billing profile says credit card and I don't have a credit card and…

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Imara 0

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Sumit 44,986 Volunteer Moderator

2 answers

Have 2 Microsoft accounts in error. Pd full year & now notified being billed in May for other already cancelling second account.

2 microsoft accounts only needing one & being billed for both.

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Abbe Shapiro 0

commented

JuliaMarvin 24,175 Volunteer Moderator

1 answer

Tôi đăng ký gói cá nhân 1 tháng của microsoft 365 và đã trả tiền nhưng có ba khoản phí nhỏ khác nằm ngoài số tiền tôi phải thanh toán và đã bị trừ bởi microsoft. Đây có phải lỗi không, tôi cần câu trả lời

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Hachiware 0

edited an answer

Norah-L 13,605 Microsoft External Staff Moderator

2 answers

Refund on double deductions

Subject: Final Demand for Refund Dear Microsoft Support, I am writing to formally demand a refund for two unauthorised charges of R839 each, totalling R1,678, which were deducted from my account during the past week. I have already made numerous attempts…

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Karlien Jenkins Rayton Garden Centre 0

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Vikki-T 14,115 Microsoft External Staff Moderator

1 answer

I have moved from the UK to Italy and need to update my subscription currency

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ALDO MAREUSE 0

edited the question

Stefan Blom 357.6K MVP Volunteer Moderator

1 answer

Best subscription for voluntary community groups

Can you recommend how i can subscribe to microsoft 365 with copilot for my voluntary community group?

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Lenny 0

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John Jefferson Doyon 90,940 Independent Advisor

1 answer

how to pay outstanding invoice

i have received several of these emails: Warning—your online services will be suspended in one day You have a past due balance. To make sure your users have uninterrupted access to the service, please pay your invoices now. If your past due balance isn’t…

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paul bishop 0

answered

AI answer

1 answer

Unable to access existing Azure subscription — billing documentation and account recovery assistance needed

I need assistance with an existing Azure subscription that was established using a personal Outlook.com account that Microsoft no longer recognizes. The subscription continues to generate monthly charges, and invoices have historically been emailed to…

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anyajctim 0

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anyajctim 0

1 answer

contacted and cancelled subscription promptly

The subscription was cancelled, I did notify Microsoft immediately as the programme wasn't suitable for me. I didn't expect to be charged. I believed the credit would proceed.

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Colleen Johnston 0

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Estrella721 47,875 Independent Advisor

1 answer

unauthorized charges

Someone got into my account and charged 7 times for a surface. How can I stop the purchase?

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Jeff Payne 0

answered

John Jefferson Doyon 90,940 Independent Advisor

1 answer

votre facture de CHF 139.95 du 10.10.2026 Microsoft*Subscription msbill.inco

Bonjour, J'ai un abonnement avec une facturation annuelle de CHF 99.95 ! Vous me débitez de CHF 139.95 le 10.10.2026, concerne quoi exactement svp ? D'avance merci de votre réponse par mail: ******@bluewin.ch ou fiscal.g@bluewin.,ch ou ******@bluewin.ch

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Charles Grandjean 0

answered

DaveM121 947.9K Independent Advisor

Microsoft 365 and Office | Subscription, account, billing | Other | Windows

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2,141 questions

I want to cancel my Microsoft 365.

Duplicate charge the same person but different account request consolidation of the the accounts

I cannot access Office 365

Cancelled my subscription last month, but this month was charged again.

Reached daily limit message

changing primary name

How can I permanently remove the “Upgrade your plan” button from Microsoft 365 apps?

nonauthorized Charges to my credit card

How to recover a hacked Microsoft account using this ungodly recovery system.

Random Billing from Microsoft

Have 2 Microsoft accounts in error. Pd full year & now notified being billed in May for other already cancelling second account.

Tôi đăng ký gói cá nhân 1 tháng của microsoft 365 và đã trả tiền nhưng có ba khoản phí nhỏ khác nằm ngoài số tiền tôi phải thanh toán và đã bị trừ bởi microsoft. Đây có phải lỗi không, tôi cần câu trả lời

Refund on double deductions

I have moved from the UK to Italy and need to update my subscription currency

Best subscription for voluntary community groups

how to pay outstanding invoice

Unable to access existing Azure subscription — billing documentation and account recovery assistance needed

contacted and cancelled subscription promptly

unauthorized charges

votre facture de CHF 139.95 du 10.10.2026 Microsoft*Subscription msbill.inco