Windows 10
A Microsoft operating system that runs on personal computers and tablets.
11,765 questions
We still get this issue, rebuild index help for temporary only.
Outlook search not show recent results
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 21%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jack Chuong
856
Reputation points
Hi all,
My environment Exchange server 2013 CU23 , workstations : Windows Active Directory , Windows 10 , Office 2016 standard
Recently after applying some windows update : since last week 17 Dec 2021 , something went wrong with Windows indexing.
From MS Outlook, I search for mail items and result returns date before 17 Dec 2021 only.
From OWA , mobile active sync or from MS Outlook with no cache mode : the search results are fine.
Rebuild index help for temporary but next day result returns the last day's only.
Many our users get this issue.
Does anyone has same issue and solution for it ?
{count} votes
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Emi Zhang-MSFT 25,711 Reputation points Microsoft Vendor2021-12-23T07:56:19.663+00:00 Hi @Jack Chuong ，
Your problem is related to Outlook, I changed the tag to office-outlook-itpro.
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
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6 answers
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Limitless Technology 39,686 Reputation points2021-12-29T10:18:15.06+00:00 Hello @Jack Chuong ,
Thank you for your question.
Verify that indexing is complete for Outlook. Click 'File>Options>Search>Indexing Options' to check the same.
If indexing is complete and you still can't find anything, rebuild the index. Click 'File>Options>Search>Indexing Options>Advanced' to rebuild the index.
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If the answer is helpful, please vote positively and accept the answer.
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Jack Chuong 856 Reputation points
2022-01-03T01:45:02.45+00:00 I tried to rebuild the index but it works for temporary only.
Last time I rebuilt index is 29 Dec 2021 , I search mail today , the result only return same as 29 Dec 2021.
If I rebuild index today and search again tomorrow , result only show until today.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 60%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Suad Halilovic 1 Reputation point2022-03-17T12:35:29.937+00:00 Hi,
This is a Known issue, you can find more details here : https://learn.microsoft.com/en-us/windows/release-health/status-windows-11-21H2#2778msgdescMicrosoft published a patch that solves the issue on Windows 10-11-Server.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta 19,896 Reputation points MVP2022-03-17T16:01:49.863+00:00 -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 17%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jack Chuong 431 Reputation points2022-03-18T01:14:05.637+00:00 Thank you guys, we have moved to Microsoft 365 recently so we no longer have problem.