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Hi all,
My environment Exchange server 2013 CU23 , workstations : Windows Active Directory , Windows 10 , Office 2016 standard
Recently after applying some windows update : since last week 17 Dec 2021 , something went wrong with Windows indexing.
From MS Outlook, I search for mail items and result returns date before 17 Dec 2021 only.
From OWA , mobile active sync or from MS Outlook with no cache mode : the search results are fine.
Rebuild index help for temporary but next day result returns the last day's only.
Many our users get this issue.
Does anyone has same issue and solution for it ?
Hi @Jack Chuong ，
Your problem is related to Outlook, I changed the tag to office-outlook-itpro.
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
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This is a very common issue and mainly occurs due to indexing issues or corrupt Outlook profile. You can try to fix them to resolve the problem.