Microsoft 365 and Office | OneDrive | Other | Other
A Microsoft file hosting and synchronization service.
3-4 MONTHS AGO!!!!!!
I paid for extra cloud storage one month ago but have not received
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samorn
0
Reputation points
I paid $159 AUD over a month ago for extra storage as i couldn't send or receive any emails as storage was full. However it has not updated. How do i contact someone to speak to?
Microsoft 365 and Office | OneDrive | Other | Other
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Benny Natali 0 Reputation points2026-05-23T00:47:42.95+00:00 I paid for extra cloud coverage for months and I never got it either. The whole time I thought my phone just topped out, I just remembered i bought the 512gb phone and have only used 112gb, I now know the cloud is different then your phone gb because I called Apple after not being able to send emails for 3-4 moths. I rarely use email anyway, but still.
you pay for a service you should get it, I want all those months refunded back to my card.
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9 answers
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Benny Natali 0 Reputation points
2026-05-23T00:53:31.15+00:00 THIS WAS 3-4 MONTHS AGO YOU LIL GOOF ELECTRIC POS.
I want refunded.
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Benny Natali 0 Reputation points
2026-05-23T00:51:29.0266667+00:00 THIS WAS 3-4 MONTHS AGO YOU LIL GOOF ELECTRIC POS.
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Benny Natali 0 Reputation points
2026-05-23T00:48:50.68+00:00 This was about 3-4 months ago fugazie
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Estrella721 38,820 Reputation points Independent Advisor2026-01-06T05:05:59.0266667+00:00 Hi,
If the subscription was purchased a month ago, it should already sync across all devices. Try signing out and then signing back in.
Check if your storage space has been updated by visiting: https://outlook.live.com/
Go to Settings > Accounts > Storage
Expand both the Microsoft Storage and Cloud Storage sections
If the storage is not updated, I suggest contacting Microsoft Support directly so they can check it for you:
Click this link: https://support.microsoft.com/contactus/
Sign in to your Microsoft account.
Select Microsoft 365 > Click 'Get home support'.
Type "Chat with an agent" from the text field and press Enter.
Click "Contact support" at the bottom.
Select the product you need help with.
Follow the prompts to connect with a live agent.
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Benny Natali 0 Reputation points
2026-05-23T00:53:09.7766667+00:00 THIS WAS 3-4 MONTHS AGO YOU LIL GOOF ELECTRIC POS.
I want refunded.
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