SharePoint Error: Unable to delete Custom Content Type

Cliff,

Below is a screenshot of the error (just in case I have not already provided it).

Kelli

Cliff,

For some reason, I am unable to upload the file at the provided link. I receive the following message: 

That Microsoft account doesn't exist. Enter a different account or get a new one.

The template is actually a blank PowerPoint file. I "created" the template by opening Microsoft PowerPoint, starting from a new powerpoint and saving that as a file named "Blank PowerPoint". I made no changes to the Powerpoint. 

Kelli

Hi Kelli,

Thanks for your updates.

Maybe the issue is related to the template you uploaded. I’d like you to upload the template file in the shared folder mentioned in https://answers.microsoft.com/en-us/privatemessage/inbox for our troubleshooting.

Thanks,

Cliff

Cliff,

When I first created the custom content type, I selected the "Upload a new document template" option and selected a file from my Windows desktop. 

I then saved the content type. Now, when I view the settings, the template URL option is selected - that's what I meant by SharePoint automatically selecting it after initial content type creation.

Best,

Kelli

Hi Kelli,

In SharePoint Online, you should need to select where you upload the template. For the Enter the URL of an existing document template option, you may need to manually type the template URL. In this situation, the template file is generally stored in SharePoint Online. For the Upload a new document template option, you also need to select a template stored locally. So about “SharePoint automatically selected the template URL option after I uploaded the file via the ‘Upload a new document template’ option”, could you list the reproducing steps?

Thanks,

Cliff