Teams sound on Mute when joining meetings

Jared Goldman 46

I recently upgraded my MacBook Pro. I have the latest version of Teams installed. I am using external speakers

When I join a meeting my microphone and speaker volume are on mute. There is a little speaker icon with an X next to it. When I press the speaker icon, I get a pop menu that says Turn audio on ?

I then enter the meeting with the mic on and audio on. It's very disrupting.

How do I disable this. I want to join a meeting, with speaker volume on and my mic muted.

thanks

JimmyYang-MSFT 54,156 Reputation points Microsoft Vendor

2021-07-20T05:21:35.467+00:00

Hi @Jared Goldman

Do you mean you want to mute your microphone when you join Teams meeting?

Before you join Teams meeting, it will pop up the following windows, you could select this icon to mute your microphone.
JimmyYang-MSFT 54,156 Reputation points Microsoft Vendor

2021-07-30T07:36:22.63+00:00

@Jared Goldman

Sorry for the delay response!

Are you using the mic in your device itself or the microphone from headphone?

I did a test in my environment but we did not find the speaker icon with the X next to it. As a workaround, you could click your profile and mute yourself from this place. It will not affect the speaker.
JimmyYang-MSFT 54,156 Reputation points Microsoft Vendor

2021-08-04T05:53:37.737+00:00

@Jared Goldman

It has been a while, how is everything going?
If you have any update about this issue, please feel free to post back.
Eric Haubenstock 41 Reputation points

2021-11-04T15:12:12.083+00:00

I am having the same problem: the speaker is muted when I joint a Teams meeting, regardless of who created the meeting or how many people have joined. This did not used to me the case, so some setting has changed. Any solutions for how to change it back?
Yo Adrien 46 Reputation points

2021-11-17T19:26:24.653+00:00

I get the same thing. This is different than coming in muted. it is the entire audio and speakers are not enabled and have to be turned on each time. how do i have the audio enabled automatically? I don't mind being muted when there are multiple people there already. that makes sense. but completely disabled audio is not helpful.
Eric Haubenstock 41 Reputation points

2021-11-17T19:47:03.933+00:00

the solution offered by michelefacco-3225 worked for me! Once I selected 'Use Computer Audio' prior to joining a meeting, it remembered that preference and now joins properly every time.
of course, sometimes a meeting owner will set preferences so that attendees are muted automatically upon joining, but that is fine.
Martin Z 16 Reputation points

2021-11-22T19:41:44.247+00:00

I have this bug too. I'm using a Logitech USB headset and when I join a meeting, the speaker and mic are off. I get joining with the mic off by default, but why is the SPEAKER off by default?

This is a new issue that was not happening before November 2021.
Balint Nagy 11 Reputation points

2021-12-10T15:04:15.45+00:00

I had the same issue, seeing the same speaker icon with x.
There is a dialog before that (see JimmyWang's answer below). There you need to tick "Computer audio" as it is whown in his screenshot.
Jim Winkler 5 Reputation points

2023-06-21T14:12:24.74+00:00

When I join a meeting my microphone and speaker volume are on mute. This is new. It is not useful to hear NOTHING. I understand being muted but not having the speaker off. How do I change this default setting?

Thanks
Jackson, Catherine Eva 25 Reputation points

2023-06-23T12:30:23.1566667+00:00

I had the exact same issue, with the microphone/speaker with an "X" through it...

The problem was I didn't realize the options on the screen are radio buttons. They are just on the right side instead of the left, so it is a bit confusing.

You need to select the "Computer audio" the radio button option. Then you can set the micro phone and speaker values.
Shraddah.J 10 Reputation points

2023-08-10T20:50:30.78+00:00

Catherine's tip helped solve this for me!
Greg Steer 0 Reputation points

2024-05-31T01:08:32.75+00:00

I have exactly the same issue, no audio or mike when joining a meeting, I have to unmute and then click a 2nd dialogue box "Turn Audio On"
Rowann Tatco 0 Reputation points

2024-09-24T16:31:40.81+00:00

Feels like this happens every time Teams requires an Update, which is pretty lame. I've seen this issue for quite a while and looks like Microsoft still hasn't done anything about it. It is pretty bad when you join a meeting with the Speaker audio muted because you can't tell if the meeting hasn't started yet/nobody is talking! Apparently, you're the only one unable to hear everyone. I really hope Microsoft does something about this. Similar issue on Teams when it requires an Update, copy/paste paste feature does not work. You have no choice to type everything from scratch which is pretty lame.

7 answers

Michael Phillips 1 Reputation point

2022-04-14T15:58:30.733+00:00

After holding several break out room meetings now and digging into this sound issue it appears that the speakers are muted for Meeting organizers or people assigned as admins. Every time you join a room you have this condition where the speakers are muted. I organized a meeting and added three other admins to help run rooms. They had the freedom to move from room to room so they also had the opportunity to experience the speakers being on mute. However any person assigned to a room did not have the issue with the speakers being muted.

Seems like this only affects those who organize the meeting or added as admins.
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Eug8950 1 Reputation point

2022-05-20T08:10:35.743+00:00

I had the same problem ... one day I chose "don't use audio" to join a meeting.
The use case was my wifi was having issues and I needed to dial in from my mobile phone for audio, however I wanted to remain joined on my desktop so I could view the screen share.
From that moment on, all meetings I joined had the sound turned off.

The fix above worked for me to change my default join experience (used the "Meet now" > "Start meeting" button:)
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Mhmd 0 Reputation points

2024-04-01T04:27:46.15+00:00

I chose Computer audio instead of "don't use audio" and this have solved my problem of turning the speaker back on every time because it became a default.
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Teams sound on Mute when joining meetings

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