Mail groups no longer visible in navigation pane, just a link to said groups. Microsoft 365, outlook client and web client

Question

Mail groups no longer visible in navigation pane, just a link to said groups. Microsoft 365, outlook client and web client

Igor Petersson 20

Hello.

So, In noticed that all the groups I am a member off disappeared from the navigation pane in the outlook client and web version of Microsoft 365.

In my case the navigation pane, now, contains:
Favorites

Empty
Folders
Inbox
Sent
Deleted
Archived
Notes
...
And now suddenly a link to groups called: Go To Groups (instead of the actual groups)
If I click that link another page opens with said groups. Same on local client as on web.

Previously all my groups were listed under the main groups (favorites and folders) in the navigation pane like this:
Groups

Group 1
Group 2
Group 3
And so forth

As far as I understand the there is no settings options to get it back to "normal"

I don't really like to have to switch between different windows over and over again just to be able to access mails from different groups and/or inbox, sent, waiting et cetera.

Does anyone know if there is an actual setting to ge it back?

I can't provide images due to security reasons.

Thanks beforehand

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ChristyZhang-MSFT 26,226 Reputation points Microsoft External Staff

2024-10-28T02:00:12.88+00:00

Hi @Igor Petersson ,

Welcome to our forum!

In my Outlook 365 desktop client, the group is displayed as shown in the below image, would you please provide a screenshot of your Outlook for our better research? (In order to avoid privacy leakage, please remember to hide your personal information, such as email address.)
Igor Petersson 20 Reputation points

2024-10-28T10:36:47.5766667+00:00

Did you update your client yet? That's how it looked previously for me too.

Providing an image for you now...(it is in Swedish, but still)

It says, "go to groups"
Deleted

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Answer accepted by question author

ChristyZhang-MSFT 26,226 Microsoft External Staff

Hi @Igor Petersson ,

Thanks for your reply!

According to the image you provided, i understand that you are using New Outlook for Windows. I'm afraid that it's by design and cannot be changed in New Outlook for Windows.

If you prefer to use the original group display, it's suggested that you could switch to Classic Outlook (Help>Go to classic Outlook).

User's image

Thanks for your understanding and support!

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Igor Petersson 20 Reputation points

2024-10-29T10:05:47.91+00:00

Thanks. Appreciate it

1 additional answer

ChristyZhang-MSFT 26,226 Reputation points Microsoft External Staff

2024-10-28T02:00:12.88+00:00

Hi @Igor Petersson ,

Welcome to our forum!

In my Outlook 365 desktop client, the group is displayed as shown in the below image, would you please provide a screenshot of your Outlook for our better research? (In order to avoid privacy leakage, please remember to hide your personal information, such as email address.)
Igor Petersson 20 Reputation points

2024-10-28T10:36:47.5766667+00:00

Did you update your client yet? That's how it looked previously for me too.

Providing an image for you now...(it is in Swedish, but still)

It says, "go to groups"
Deleted

This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Igor Petersson 20 Reputation points

2024-10-29T10:05:47.91+00:00

Thanks. Appreciate it

Answer 1

Frank - Ronnie Seagren 0

I now have thirty groups in my navigation pane on outlook that are not mine. This is a security issue. i need to go back to classic outlook.

Hornblower409 15,950 Reputation points

2026-09-24T06:28:33.9533333+00:00

@Frank - Ronnie Seagren said

I now have thirty groups in my navigation pane on outlook that are not mine.

This is a know issue. Microsoft is aware of the problem but there is currently no fix.

For suggestions on how to Leave a Group. See:
https://learn.microsoft.com/en-us/answers/questions/5915544/no-option-to-delete-calendar-group-in-outlook

At the moment, all you can do is Vote for and Comment on this Feature Request:

Add an option to block being added to Outlook Groups without consent
https://feedbackportal.microsoft.com/feedback/idea/a17de24f-8ce6-f011-92b9-7c1e5244b89c
(You must open the Feedback Portal link and "Sign In" at the top right of the Feedback page before you can vote).

If this does not answer your question, you need to start a new thread using the "Ask a question" button at the top of this page to create a new Question and include the details for your specific problem and what steps you have already tried to fix it.

This provides much higher visibility to your issue than adding on to an existing post, which is only seen by people who are already following this question.