OneDrive keeps "Uploading files" for days on (no stop)

IniobongNkanga-8038 966 Reputation points
2024-09-06T01:33:05.9733333+00:00

Hello

Please i need your help on this issue.

OneDrive has been synchronizing for days and nothing to finish. 

Microsoft 365 and Office | SharePoint | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
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  1. Xyza Xue_MSFT 30,176 Reputation points Microsoft External Staff
    2024-09-06T06:57:18.2833333+00:00

    Hi @IniobongNkanga-8038 ,

    One possible reason for OneDrive to keep uploading files for days could be that there are a large number of files or a large amount of data to be synced. Another possibility is that there might be some sync issues or conflicts.

    I understand how frustrating it can be when OneDrive keeps uploading files without finishing. Let's try to resolve this issue together.

    Here are some steps that might help:

    1. Check for Unsupported Characters: OneDrive for work or school has some unsupported characters, strings, and other restrictions. If the files you are trying to upload contain those restrictions, rename the file to remove the restriction and try to sync the file again.
    2. Restart OneDrive: Manually restart OneDrive.
    3. Check File Size: Check if this issue is because you are syncing too many files at once? We have a limitation: Restrictions and limitations in OneDrive and SharePoint - Microsoft Support
    4. Perform OneDrive Reset: Reset OneDrive (microsoft.com)
    5. Reinstall OneDrive: If none of the above steps work, try uninstalling and reinstalling OneDrive.

    If the answer is helpful, please click "Accept as Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


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