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Issue with Installing Office 2019 onto Win11 22H2

hpancholi 26 Reputation points
2022-12-19T13:36:34.52+00:00

272078-screenshot-2022-12-19-124108.pngHi All
I am trying to install Office 2019 but I keep getting the Error Code: 30020-1015 (0)

I have disabled defender and our antivirus to ensure nothing is blocking the install.

It can't be store either as I have over a 100GB of free space.

I have used the same installer package on Windows 10 22H2 and it works fine, the difference here is I am trying to run this on a Windows 11 build for the first time.

I have provided the XML file below, any advised or help would be appreciated.

============================================================

<Configuration ID="xxxxxx-xxxxxx-xxxxxx-xxxxxx-xxxxxx">
<Info Description="" />
<Add OfficeClientEdition="64" Channel="PerpetualVL2019" SourcePath="c:\windows\it_files\microsoft office 2019 standard" AllowCdnFallback="TRUE" ForceUpgrade="TRUE">
<Product ID="Standard2019Volume" PIDKEY="xxxxxx-xxxxxx-xxxxxx-xxxxxx-xxxxxx">
<Language ID="MatchOS" />
<Language ID="MatchPreviousMSI" />
<ExcludeApp ID="Groove" />
<ExcludeApp ID="OneDrive" />
<ExcludeApp ID="OneNote" />
<ExcludeApp ID="Outlook" />
<ExcludeApp ID="Publisher" />
</Product>
</Add>
<Property Name="SharedComputerLicensing" Value="0" />
<Property Name="PinIconsToTaskbar" Value="TRUE" />
<Property Name="SCLCacheOverride" Value="0" />
<Updates Enabled="TRUE" />
<RemoveMSI>
<IgnoreProduct ID="InfoPath" />
<IgnoreProduct ID="InfoPathR" />
<IgnoreProduct ID="PrjPro" />
<IgnoreProduct ID="PrjStd" />
<IgnoreProduct ID="SPD" />
<IgnoreProduct ID="VisPro" />
<IgnoreProduct ID="VisStd" />
</RemoveMSI>
<AppSettings>
<Setup Name="Company" Value="xxxxxxxxxxxxxxxxx" />
</AppSettings>
<Display Level="None" AcceptEULA="TRUE" />
<Logging Level="Standard" Path="c:\windows\it_files\microsoft office 2019 standard" />
</Configuration>

Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
2,145 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
9,585 questions
Accepted answer
  1. Emily Hua-MSFT 27,641 Reputation points
    2022-12-21T06:06:48.037+00:00

    Hi @hpancholi

    Thanks for your sharing. I am great to know the issue is resolved.
    By the way, since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others.", and according to the scenario introduced here: Answering your own questions on Microsoft Q&A, I would make a brief summary of this thread:

    Issue Symptom:

    • Issue with Installing Office 2019 onto Win11 22H2, error code: 30020-1015 (0)
    • The same configuration file can be ran on Win10 and install Office 2019 successfully

    Current status:
    This issue is solved via replacing the ODT and Setup.exe.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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  1. andaeta 0 Reputation points
    2024-07-12T13:29:06.7166667+00:00

    This issue is solved via replacing the ODT and Setup.exe. and for legit office 2019 pro plus iso+ key, google hypes-tkey partner microsoft.

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