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"Payment type must be credit card" error on the sales order page

  • Article
  • 09/06/2023

This article provides a resolution for the "payment type must be credit card" error message shown on the sales order page after an order is synchronized in Microsoft Dynamics 365 Commerce.

Symptoms

When you open the sales order page after you synchronize an order, you receive the following error message:

The payment type must be credit card, since the credit card number has been specified.

Screenshot that shows the payment type must be credit card error.

Resolution

To solve this issue, set the Payment type to Credit card in Commerce headquarters:

  1. Go to Accounts receivable > Payment setup > Terms of payment.
  2. In the left navigation, select your terms of payment.
  3. In the Payment type field, make sure that Credit card is selected.

More information

Posting of online sales and payments

Additional resources

Training

Module

Enter payments in the cash receipt journal and the payment journal in Dynamics 365 Business Central - Training

Do you want to know how to manually process customer payments in Business Central? If so, then this module is for you. This module will focus on how to enter payments manually in the cash receipt journal and payment journal, and it will also explain how to apply payments.

Certification

Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate - Certifications

As a Microsoft Dynamics 365 customer experience analyst, you’re responsible for configuring, customizing, and expanding the functionality of Dynamics 365 Sales to create business solutions that support, automate, and accelerate the company's sales process.