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Set up automated device enrollment for tvOS

Applies to tvOS

This article describes how to create a tvOS enrollment policy for Apple automated device enrollment (ADE) in Microsoft Intune. This type of enrollment policy is for devices without user affinity. Device setup is completed through Apple Setup Assistant and device-targeted policies are applied after enrollment.

For an overview of ADE and its features, see Overview of Apple Automated Device Enrollment.

Limitations

  • Enrollment occurs without user affinity.
  • Compliance policies aren't supported.
  • Setup Assistant screens can't be configured in enrollment policies.
  • Only custom configuration profiles uploaded through the settings catalog are supported for tvOS.
  • In the admin center, hardware inventory for tvOS devices enrolled through ADE currently shows the storage capacity value as 0. This value doesn't reflect the actual available device storage.

Prerequisites

Device platform requirements

New or wiped Apple TV devices purchased from Apple Business or Apple School Manager.

Tenant configuration requirements

Tip

Automated device enrollment applies device configurations that a device user may not be able to remove. Wipe all devices prior to enrollment to return them to an out-of-box state.

Create an enrollment policy

Create a tvOS enrollment policy for userless automated device enrollment. A device enrollment policy defines the settings applied to a group of devices during enrollment.

  1. In Microsoft Intune admin center, go to Devices.

  2. Expand Device onboarding, and then select Enrollment.

  3. Select the Apple mobile tab.

  4. Choose Enrollment program tokens.

  5. Choose a token, and then select Enrollment policies.

  6. Select Create policy > tvOS.

  7. For Basics, give the policy a Name and Description for administrative purposes. Users don't see these details.

  8. Select Next.

    Important

    You must assign an enrollment policy to your devices before the devices become active. We recommend that you set a default enrollment policy as soon as possible so that as devices sync from Apple Business or Apple School Manager, and then turn on, they can enroll correctly through automated device enrollment. If a device you synced from Apple isn't assigned an enrollment policy and someone turns it on to set it up, enrollment fails.

    Important

    If you make changes to an existing enrollment policy, the new settings won't take effect on assigned devices until devices are reset back to factory settings and reactivated.

  9. In the Locked enrollment list, select Yes or No. Locked enrollment disables tvOS settings that allow the management profile to be removed. If you enable locked enrollment, users won't be able to unenroll their device.

  10. For Await final configuration, your options are:

    • Yes: Enable a locked experience at the end of Setup Assistant to ensure your most critical device configuration policies are installed on the device. Just before the home screen loads, Setup Assistant pauses and lets Intune check in with the device. The end-user experience locks while users await final configurations.

      The amount of time that users are held on the Awaiting final configuration screen varies, and depends on the total number of policies and apps you apply to the device. The more policies and apps assigned to the device, the longer the waiting time. Setup Assistant and Microsoft Intune don't enforce a minimum or maximum time limit during this portion of setup.

      Note

      Only device configuration policies start installing during the awaiting final configuration screen. Apps might not install during await final configuration.

      This setting is applied once during the out-of-box automated device enrollment experience in Setup Assistant. The device user doesn't experience it again unless they re-enroll their device. Yes is the default setting for new enrollment policies.

    • No: The device is released to the home screen when Setup Assistant ends, regardless of policy installation status. Device users might be able to access the home screen or change device settings before all policies are installed. No is the default setting for existing enrollment policies.

  11. Select Next.

  12. On the Setup Assistant tab, configure the following policy settings:

    Department setting Description
    Department Appears when users tap About Configuration during activation.
    Department Phone Appears when users tap the Need Help button during activation.
  13. Select Next.

  14. To save the policy, select Create.

Dynamic groups in Microsoft Entra ID

You can use the enrollment Name field to create a dynamic group in Microsoft Entra ID. For more information, see Microsoft Entra dynamic groups.

You can use the policy name to define the enrollmentProfileName parameter to assign devices with this enrollment policy.

Before device setup, make sure the enrolling user is a member of a Microsoft Entra user group.

If you assign dynamic groups to enrollment policies, there might be a delay in delivering applications and policies to devices after the enrollment.

Assign an enrollment policy to devices

Before devices can be enrolled, you need to assign an enrollment policy to them.

Note

You can also assign serial numbers to policies in the Apple Serial Numbers pane.

  1. In Microsoft Intune admin center, go to Devices.
  2. Expand Device onboarding, and then select Enrollment.
  3. Select the Apple mobile tab.
  4. Choose Enrollment program tokens.
  5. Select an enrollment token.
  6. Select Devices.
  7. Select all devices you want to assign, and then select Assign policy.
  8. Under Assign policy, choose the automated device enrollment policy you created for the devices, and then select Assign.

Assign a default policy

You can pick a default policy that applies to all devices that enroll with a specific token.

  1. In the admin center, return to Enrollment program tokens.
  2. Select an enrollment token.
  3. Select Set Default Policy.
  4. Select a policy in the list, and then select Save. From here, Intune applies the policy to all devices that enroll with the selected enrollment token.

You can also set a policy as default from your list of enrollment policies.

  1. Go to Enrollment program tokens.
  2. Select an enrollment token.
  3. Select Enrollment policies.
  4. Select the menu (...*) next to any policy.
  5. Set it as the default policy.

Note

Ensure that Device Type Restrictions under Enrollment Restrictions doesn't have the default All Users policy set to block the tvOS platform. This setting causes automated enrollment to fail and your device shows as Invalid Profile, regardless of user attestation. To permit enrollment only by company-managed devices, block only personally owned devices, which permits corporate devices to enroll. Microsoft defines a corporate device as a device that's enrolled through a device enrollment program or a device that's manually entered under Corporate device identifiers.

Next steps