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This article answers frequently asked support questions about Microsoft Sustainability Manager.
What features are included in Trial, Essentials, and Premium?
See the full area-by-area breakdown of Trial, Essentials, and Premium offerings.
How do I start a trial?
An admin in your tenant must complete the trial sign-up steps. For more information, see Admin-led trial sign-up experience.
What is Customer Voice, and how do I join?
Customer Voice is a series held every other month that gives customers direct access to the product team. It helps participants:
- Receive roadmap updates
- Learn about new and upcoming features
- Provide direct feedback to the product team
To join Customer Voice, contact msmpgsupport@service.microsoft.com.
Note
To join this group, you must be a Microsoft Sustainability Manager customer with an NDA in place.
What is Partner Voice, and how do I join?
Partner Voice is a series held every other month for partners. It provides:
- Roadmap updates
- Previews of new and upcoming features
- Discussions of ESG themes and trends across geographies and industries
- An opportunity to provide direct feedback to the product team
To join Partner Voice, contact msmpgsupport@service.microsoft.com.
Note
You must be a Microsoft partner with an NDA in place to join this group.
How do I find the most up-to-date roadmap?
The Microsoft Sustainability Manager roadmap appears in the Dynamics 365 release plans. Customers and partners can also join Customer Voice or Partner Voice.
How do I report an issue?
Create a support ticket. For more information, see Support for Microsoft for Sustainability.
How do I request a feature or enhancement?
All feature and enhancement requests are tracked in the Microsoft Sustainability Manager Ideas forum. If a request already exists, upvote it. Otherwise, submit a new request.