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Workfolders Error - Access to the cloud file is denied 0x8007018b

Question

Saturday, December 8, 2018 4:31 PM | 1 vote

Workfolders is great when it works, but clearly it is such a complicated configuration with so many dependencies that when things stop working, its a game of Whac-A-Mole to get it working again.

The error messages aren't helpful, there are no troubleshooting articles, there is no reference for the error codes.

I have googled this error message and there are three entries in Google search. What the heck am I supposed to do now?

All replies (5)

Friday, December 14, 2018 8:48 AM

Hi,

Thanks for posting in our forum!

I'm sorry for the late reply.

I did some research about your error, but I can not find some useful information about this error.

Here a link about how to fix “access denied”, maybe you can refer to.

https://www.drivereasy.com/knowledge/how-to-fix-access-denied-file-and-folder-errors-on-windows/

I did some research about “0x8007018b” just find this link:

https://answers.microsoft.com/en-us/windows/forum/all/restore-failure-in-windows-10/58ad63d2-9cc7-4cd0-865a-e27edb36fe58

Hope this information can help you, if you have any question, please let me know.

Thanks for your time and have a nice day!

Best Regards,

Daniel

Please remember to mark the replies as answers if they help.
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Monday, December 17, 2018 1:56 AM

Hi,

This is Daniel and wish you all the best!

May I know whether your problem is solved? If you have any question, please let me know.

Thanks for your time and have a nice day!

Best Regards,

Daniel

Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.


Wednesday, December 19, 2018 2:20 AM

Hi, Hope you are doing well!

I haven't received your reply for a while, how is the problem now, if your problem is solved, would you please share your experience with us? if there is anything need to help, please let me know. In addition, if anyone’s reply is helpful to your problem, please mark it as an answer at your convenience so that other people who have similar problem can refer to. I appreciate your cooperation!

Thanks for your time and have a nice day!

Best Regards, Daniel

Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.


Friday, February 8, 2019 12:30 AM | 1 vote

Unfortunately the suggestions from Daniel do not work to resolve this problem. I was able to resolve the issue however by force deleting the folder using Powershell and then restarting the computer. This will prompt you to then setup your OneDrive account again and will recreate the folder. This is done with the following command in Powershell (Run as Administrator):

cd c:\users\username>

Remove-Item "OneDrive" -Recurse -Force

If the path to your OneDrive folder is different you will need to change directories to the location and use the appropriate folder name.

Note: Please make sure you have a copy of your data, or that the data in your OneDrive is up to date before doing this as it will delete all files.


Thursday, June 27, 2019 8:47 AM

I had the same problem recently but managed to solve it with Bitdefender File Shredder. The problem was 5gb of files that I couldn't delete or move. I deleted them online, but they stayed offline. Eventually i saw the file shredder option and gave it a try. This worked for me so I thought I'd share this.