DS Alert: Windows DNS - NSLookup Failed for Zone's NS Record

_{Sunday, January 24, 2016 9:58 PM}

Hello All-

I've received an alert as shown below, can anyone help me to troubleshoot this ?

DS Alert: Windows DNS - NSLookup Failed for Zone's NS Record

Source: Boston.com on VHATUC1.com

Path: VHATUC3DC1.com;VHATUC3DC1.com

Last modified by: System

Last modified time: 1/22/2016 6:39:03 AM Alert description: Warning indicates a failure internal to the monitor.

Critical indicates NSLookup failed.

Please see Health Explorer for details.

Notification subscription ID generating this message: {B468219D-3D43-56A8-44EE-64769647944C}

Thanks

_{Tuesday, January 26, 2016 6:20 AM ✅Answered}

Hi,

>DS Alert: Windows DNS - NSLookup Failed for Zone's NS Record
I want to confirm with you that where do you receive this message? A 3rd party tool, or system Event log?

The NS resource record facilitate delegation by identifying DNS servers for each zone. Whenever a DNS server needs to cross a delegation, it will refer to the NS RRs for DNS servers in the target zone. Format as below:
Resolve From - Domain Name (same as parent folder)
Resolve to - Host Name

As the message displayed, it failed to find the NS record. I would recommend you to remotely connect to this core server from another Server with a GUI, to check the NS RRs on the zone, is there is any missing or wrong.

If the problem persists, only based on “Source: Boston.com on VHATUC1.com.Path: VHATUC3DC1.com” I am unable to identify your ZONEs configuration. Please provide more information to further identify this problem.

Best Regards,
Eve Wang

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