Surface Surface Studio Performance and maintenance

1 answer

Surface Laptop Studio (1) Fans/Vents have become very loud, may be blocked. There is also Beeping/Buzzing.

Hello, I have the first Surface Laptop Studio The fans/vents have become very loud and I am worried there is a blockage and that it may be affecting performance of the laptop. (It seems like it is just the right side vent that suffers the most). …

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mmcd23 0

commented

mmcd23 0

1 answer

Is it possible to use accidental damage support?

We purchased Microsoft Surface Pro 2 (laptop) for our management team with whatever the maximum support level available (accidental damage). Someone managed to damage one, so I wanted to get support. Oh boy, was I not expecting this experience. I am…

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Ettore Casagrande 5

answered

Ian Trinh 640 Microsoft External Staff Moderator

1 answer

Surface Studio 2 Extended warranty - South Africa

Hi. I'm having difficulty finding any information regarding an extended warranty on the Surface Studio 2 for the South African region. any help pointing me to the correct information/documents would be greatly appreciated as this will be a purchase from…

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Anonymous

0 answers

Surface Studio Pen Keeps Opening Brush Window in Photoshop

Hello, I am unsure if this is more of an Adobe issue, but I am starting here. I use my Surface Studio to draw in Photoshop. However, my Surface Slim Pen constantly opens the Photoshop brushes window whenever I first touch my pen to the screen surface. I…

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Anonymous

2 answers

Examplify cursor freezing on a Surface Laptop Studio 2

I have been having issues with my cursor freezing before starting a proctored exam on Examplify. In an exam hall full of students I was the only one with a surface laptop 2 & only one who encountered this problem. I have escalated the problem up the…

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Anonymous

1 answer

Title: Surface Laptop Studio 2 - A Premium Device with Deeply Disappointing Issues

I need to express my growing frustration with my Surface Laptop Studio 2, a device I specifically chose to support my transition into the Microsoft development ecosystem. What started as excitement has turned into daily disappointment: Current Issues: …

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Anonymous

1 answer

Who can repair a hard drive on a surface studio 2. Geek squad diesnt hv the proper tools to fix or get into the air system. Microsoft no longer offers support in store

Surface studio gen 2 tried reboot but geek squad says hard drive corrupt can't fix it or hv tool to get into the aio device. Any recommendations how to get fixed as microsoft has no support for this product? It is not recognizing the serial number.

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Anonymous

2 answers

How to boot into safe mode

I had an issue with Bex64 crashing and stopped some services with misconfig.exe. Now can't log in as camera and pin not available. Have a MS Studio and shift/ power does not boot to safe mode. Any suggestions how to get into safe mode to turn services…

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Anonymous

1 answer

Can you buy different Physical Keyboard Layouts than what is shown on the Store?

Wanting to buy a Surface Studio Laptop 2 in Germany but need English US or international Layout. I know I can change the Layout in Software but I need the physical Keyboard because it is different. Is there any way to not have to import the device?

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Anonymous

1 answer

microsoft all-in -one surface studion 2 fan noise

I have a fan noise issue, which is louder than usual. The base of the computer is not getting warm, it is just the noise I don't like. We used to have a Microsoft store here, but it is no longer there. I am not gaming or designing; I just use it for…

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Anonymous

1 answer

Can I still buy an extended warranty?

I purchased a surface studio 2 laptop a little less than a year ago for school. After returning back home from this school this month I sent the laptop off for repairs under the year long warranty that came with the computer, I want to extent the…

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Anonymous

2 answers

Will it be possible to buy a new Surface Studio (a new version or new product) in the future?

I can see that the Surface Studio 2 ist not for sale (not in stock in Norway) and I want to buy a new version that is compatible with windows 11. I Have the first version that is not supporting Windows 11 and starts to be very slow. I want a…

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Anonymous

1 answer

Help wit ha repair issue

Sent a unit in for repair. Got it back with an invoice. This repair was under warranty 2041129185

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Anonymous

7 answers

Surface studio desktop restarts randomnly

Hi! I have a surface studio desktop. For the past few months, it has started restarting randomly at various points in the day. The screen just goes blank and it restarts. I am a therapist who uses my computer for telehealth, so this is a huge problem for…

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Anonymous

3 answers

Surface Studio 1st Gen getting unusually hot

Howdy folks, Wondering if anybody has had or has issues with their Surface Studio 1st generation getting really hot in idle mode. Enough to kick the fans on with the GPU reaching 78° at one point. CPU bounces between 2 - 5%, wifi pretty normal - nothing…

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Anonymous

7 answers

Surface Studio 2+ & Premier Pro GPU Accelerated Render

Has anyone had premier pro working with the GPU for rendering? I see only the software render engine. I've tried the automatically installed drivers, the latest studio drivers, and the latest 'game ready' drivers. The GPU is detected with GPUSniffer but…

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Anonymous

2 answers

Microsoft Surface Keyboard bluetooth interferes with Sony Headphones WH-1000XM4

After hours of troubleshooting codec and drivers, the only solution to the headphones cutting out frequently (skipping) was to turn off all bluetooth devices and run right from the laptop. This worked and no cutout was noticed. Added back my MS Precision…

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Anonymous

1 answer

Is there any estimate when the Surface Studio 3 will be released?

Is there any estimate of when the Surface Studio 3 will be released? I'd like to buy one and many of my colleagues expect to see a new one soon; however, at that price, I'll wait for upgraded components. Can you at least narrow it down to what quarter…

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Anonymous

1 answer

Can't recover Surface Studio with new SSD and NVMe drive

My (1st Gen) Surface Studio stopped worked a little while ago and when trying to recover it, I got no where and I assumed the internal 2.5" drive died. I bought a new SSD and NVMe and installed them yesterday: Crucial BX500 480GB 2.5-inch…

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Anonymous

7 answers

Can I change the processor on my Surface Studio - 1st generation

I have a 1st generation Surface Studio all-in-one. I have upgraded the disks to 500 GB and 1000 GB SSD's. I ran PC Health Check to see about upgrading to Windows 11, but everything got a green light except the processor. How do I determine if I can…

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Anonymous

Surface | Surface Studio | Performance and maintenance

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70 questions with Surface | Surface Studio | Performance and maintenance tags

Surface Laptop Studio (1) Fans/Vents have become very loud, may be blocked. There is also Beeping/Buzzing.

Is it possible to use accidental damage support?

Surface Studio 2 Extended warranty - South Africa

Surface Studio Pen Keeps Opening Brush Window in Photoshop

Examplify cursor freezing on a Surface Laptop Studio 2

Title: Surface Laptop Studio 2 - A Premium Device with Deeply Disappointing Issues

Who can repair a hard drive on a surface studio 2. Geek squad diesnt hv the proper tools to fix or get into the air system. Microsoft no longer offers support in store

How to boot into safe mode

Can you buy different Physical Keyboard Layouts than what is shown on the Store?

microsoft all-in -one surface studion 2 fan noise

Can I still buy an extended warranty?

Will it be possible to buy a new Surface Studio (a new version or new product) in the future?

Help wit ha repair issue

Surface studio desktop restarts randomnly

Surface Studio 1st Gen getting unusually hot

Surface Studio 2+ & Premier Pro GPU Accelerated Render

Microsoft Surface Keyboard bluetooth interferes with Sony Headphones WH-1000XM4

Is there any estimate when the Surface Studio 3 will be released?

Can't recover Surface Studio with new SSD and NVMe drive

Can I change the processor on my Surface Studio - 1st generation