Surface Surface Laptop Install and update

1 answer

I bought a Surface laptop from MS site, but the credit card was initially declined for a fraud alert. I contacted the credit card company and they say it is fixed. The MS won’t allow me to change the payment method. How do I get the order going?

I bought a Surface laptop from MS site, but the credit card was initially declined for a fraud alert. I contacted the credit card company and they say it is fixed. The MS won’t allow me to change the payment method. How do I get the order going?

asked

Ted Wieczorek 20

accepted

Ted Wieczorek 20

1 answer

Bitlocker recovery key

I recently registered my Surface Pro, the device appears in my account...but a bitlocker recovery key was not assigned. Can you tell me why this is? I have 2 devices in my account, an HP and a Surface Pro, the HP was also registered and it has a…

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LouisHP 0

answered

Kai Ho 770 Microsoft External Staff Moderator

1 answer

Just want to add Gmail app to my windows 11 surface laptop

Try to add the app and it says I don't have authorization.

asked

Joseph Pepe 0

answered

Palcouk 101

7 answers

I can't get my Microsoft surface to print in color. I have tried everything with no result. How can I get it to print in color?

I can't get my Microsoft Surface to print in Color. I have tried everything to get it to print in color. How do I do this?

asked

Anonymous

1 answer

Microsoft Support

What is the best way to get any help from Microsoft I have lodged an online enquiry and 2 days later getting nowhere the phone number just loops and is not helpful need help as windows has stuffed my new surface laptop, and i cant get help from Microsoft

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Anonymous

4 answers

Surface Laptop 2: windows not booting when switched on

Hi all, I have issue with my Microsoft surface laptop 2, but its windows get corrupted and i am not able to recover Tried multiple ways / options: Option 1: I have tried downloading Windows image recovery file --> Create boot Disc --> booting…

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Anonymous

5 answers

Surface Laptop 3 asking for bitlocker recovery key even though it was never setup.

My windows surface laptop 3 has been acting up on boot-up the last week saying it couldn't find a bootable operating system, but restarting would bring up the normal windows sign-in procedure. During a scan, windows update (I assume that's what its…

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Anonymous

4 answers

Can't recover or reinstall Surface Laptop

I have a Surface Laptop that was running with high disk utilization during a Windows update. It then blue screened and wouldn't boot. I tried booting the Surface recovery software and it displayed the first part of the Bitlocker ID. Unfortunately this…

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Anonymous

4 answers

Issues with Built-in Keyboard and Touchpad (Windows Surface Laptop 3)

Hello, I recently ran some updates on my Windows Surface Laptop 3 (Windows 11 Home, Version 21H2) and have been having issues with my keyboard and touchpad not responding. I have ran all available updates, updated all available drivers, and even reset…

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Anonymous

2 answers

Surface Laptop Go 2 PXE Boot losing network connection

We are trying to use PXE boot using Windows 10 version 21H2 on the new Surface Laptop Go 2 (not the tablet) and no matter where we put the drivers for the network connection it loses the connection about halfway through so the image won't fully deploy.…

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Anonymous

1 answer

Touchpad clicking not working

Hello, Parts of my Surface Laptop 3's touchpad occasionally don't recognize left clicking without the use of a lot of force. The issue seems to be limited to the lower left quadrant (where one would normally want to left-click), but does appear to occur…

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Anonymous

1 answer

Surface 3 laptop squeaky space bar

I bought this laptop a few days ago, the moment I got it and started typing I realised that the space bar was squeaky, primarily in the centre and its so damn loud. Its incredibly annoying, but I don't want to have to get a new laptop as I don't want to …

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Anonymous

1 answer

How to master reset laptop stuck at bitlocker

How can I reset or recover laptop. Won't get past bitlocker, won't reset. Have PW id but not all number actual PW.

asked

Anonymous

1 answer

Creating a Recovery Drive doesn't leave enough space to copy recovery image

I am using the steps from the "Surface Recovery Image" article, but the recovery drive creation process automatically formats the drive into FAT32, limiting it to 32GB. After the recovery drive creation process is complete, there is not enough…

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Anonymous

1 answer

Microsoft Surface Laptop - US Keyboard at pre-boot environment

Hi, We have purchased several Surface Laptops for our users (i5, 256GB SSD)... All going swimmingly well until we encrypted the drives with Symantec Encryption Desktop (v10.4.1). The issue being that during the Symantec Encryption pre-boot logon screen,…

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Anonymous

3 answers

I am unable to install the Brother DCP-9020CDW-inst-C1-EU Software on my SurfaceLaptop with Windows 11 Pro and Snapdragon(R) X 10-core X1P64100 @ 3.40 GHz 3.42 GHz. What can I do?

asked

Anonymous

1 answer

download R studio

i have trouble to download r studio with Surface Laptop Microsoft Surface Laptop - Copilot+ PC - Touchscreen - Snapdragon X Elite - 7th Edition

asked

Anonymous

2 answers

Mouse stopped working after I exited an old game on fullscreen

Hello, My computer doesn't recognize or find my USB mouse since I exited an old game from 2004. The mouse itself works fine on the other computer. I tried all basic troubleshooting. The mouse is Jelly Comb MS001 Wireless Mouse and computer is Microsoft…

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Anonymous

3 answers

SO many driver errors on Surface laptop 3.

I have two surface laptop 3 (a ryzen 5 and a ryzen 7). On both of them, I face issues with the drivers. Lots of errors are related to drivers. Here are a sample of the errors I can see in my Event viewer: Surface Tcon Driver TP Read fails, Status =…

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Anonymous

1 answer

Surface laptop 3 keyboard, touchpad and battery problem

Hi! I have a problem w/ my surface laptop 3, it doesn't see some of the system devices and some are not working at all. From what I've noticed: touchpad is not working and is missed in System. keyboard is also not working except 3 keys - the Fn,…

asked

Anonymous

Surface | Surface Laptop | Install and update

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785 questions with Surface | Surface Laptop | Install and update tags

I bought a Surface laptop from MS site, but the credit card was initially declined for a fraud alert. I contacted the credit card company and they say it is fixed. The MS won’t allow me to change the payment method. How do I get the order going?

Bitlocker recovery key

Just want to add Gmail app to my windows 11 surface laptop

I can't get my Microsoft surface to print in color. I have tried everything with no result. How can I get it to print in color?

Microsoft Support

Surface Laptop 2: windows not booting when switched on

Surface Laptop 3 asking for bitlocker recovery key even though it was never setup.

Can't recover or reinstall Surface Laptop

Issues with Built-in Keyboard and Touchpad (Windows Surface Laptop 3)

Surface Laptop Go 2 PXE Boot losing network connection

Touchpad clicking not working

Surface 3 laptop squeaky space bar

How to master reset laptop stuck at bitlocker

Creating a Recovery Drive doesn't leave enough space to copy recovery image

Microsoft Surface Laptop - US Keyboard at pre-boot environment

I am unable to install the Brother DCP-9020CDW-inst-C1-EU Software on my SurfaceLaptop with Windows 11 Pro and Snapdragon(R) X 10-core X1P64100 @ 3.40 GHz 3.42 GHz. What can I do?

download R studio

Mouse stopped working after I exited an old game on fullscreen

SO many driver errors on Surface laptop 3.

Surface laptop 3 keyboard, touchpad and battery problem